Associate Product Designer, Third Party Ordering and Delivery

As an Associate Product Designer at Toast, you will primarily focus on crafting user-friendly experiences for restaurant technologies. This includes designing responsive web and mobile platforms, creating wireframes, user journey maps, and prototypes. You'll work closely with UI components to ensure pixel-perfect designs and participate in user research to gather insights that will shape your work in improving order efficiency and accuracy.

To apply for the Associate Product Designer role at Toast, you should have 1-2 years of experience in a product design position. Proficiency in design tools such as Figma is essential, along with a solid understanding of creating responsive designs for web and mobile platforms. Familiarity with conducting user research and the ability to iteratively refine designs based on feedback will set you up for success in this role.

At Toast, we prioritize team member development by providing mentorship opportunities for our Associate Product Designers. You'll have the chance to collaborate with skilled professionals in a hybrid work environment, receiving feedback and guidance that encourages your growth. We want you to embrace new challenges, improve your technical skills, and contribute positively to our design culture.

Toast's design team is unique because we operate with a founder's mentality, focusing on outcomes rather than outputs. We believe in raising each other up and nurturing strong relationships built on trust and respect. Every day offers the chance to engage in a diverse and inclusive environment that encourages creative thinking and attracts top talent passionate about restaurant technology.

At Toast, you can expect a dynamic hybrid work environment that provides flexibility and autonomy in managing your tasks. Our culture promotes collaboration and open communication among team members, allowing for innovative solutions to emerge. You’ll be part of a remotely distributed team of talented designers, researchers, and product managers dedicated to helping restaurants thrive.

To answer this effectively, share your step-by-step design process, starting from user research and identification of user needs to creating wireframes and prototypes. Emphasize how you gather feedback and iterate on your designs based on insights, showcasing your adaptability and understanding of user-centric design.

Discuss your familiarity with design tools like Figma, explaining why you prefer them for creating prototypes and wireframes. Talk about how these tools facilitate collaboration with other team members and help streamline the design process for both web and mobile platforms.

Detail your approach to collecting user feedback at various stages, perhaps through usability testing or surveys, and explain how you analyze this information to refine your designs. Highlight any specific examples where feedback significantly improved a project.

Select a relevant work experience where you encountered obstacles, such as tight deadlines or complex user needs. Focus on your problem-solving skills and how collaboration with team members led to a successful outcome, demonstrating resilience and teamwork.

Talk about your commitment to inclusive design principles and your understanding of accessibility standards. Share specific practices you follow to ensure your designs cater to a diverse user base, such as testing with a variety of users and incorporating accessibility features.

Mention essential qualities such as strong communication skills, the ability to empathize with users, adaptability, and technical proficiency. Discuss how these attributes facilitate collaboration and lead to successful product outcomes.

Describe your approach to task prioritization, perhaps mentioning project deadlines, user needs, and team inputs. Explain how tools or strategies help you manage your workload and ensure that you're meeting all your responsibilities effectively.

Share your strategies for staying informed, such as following design blogs, attending webinars, or participating in online communities. This shows your commitment to continual learning and adapting to emerging trends in the design field.

Provide a detailed example of a project where you worked with product managers, developers, or other designers. Focus on effective communication and collaboration techniques you employed to ensure everyone was aligned and working towards the same goal.

Discuss your passion for solving user problems through design and the satisfaction that comes from creating impactful solutions. Reflect on the aspects of team collaboration and continuous learning that you find most fulfilling.