Employee Relations Partner

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Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00am - 5:00pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

Cost Center:

99940 - 6172 Human Resources Labor Relation

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provides strategic and tactical Employee Relations consultation to Managers and Employees to resolve employee issues and advise on employee conflict resolution, performance management, disciplinary action and/or termination. Independently advises on interpretation of personnel policies, labor contracts and State/Federal employment laws and provides guidance to line management. Conducts investigations to ensure that employee issues are resolved in adherence to all company, local, state, and federal policies, procedures, and regulations.

The duties and responsibilities stated are a general summary and not all inclusive.

Major Responsibilities:

% of Time Responsibility

20% Advise and coach managers and employees in assigned client groups in the application and interpretation of Human Resources policies, labor union contracts, and employee relations matters.
20% Conduct in-depth investigations regarding employee relations matters; including but not limited to: EEO, sexual harassment, hostility and violence in the workplace, domestic violence, impairment and drug diversion.
15% Advise clients and make recommendations regarding performance management, employee conduct, EEO/diversity, transfers, reduction in force terminations and disciplinary action.
10% Supports the grievance and arbitration process and maintains positive employee relations and labor-management relations. Prepares, interprets, processes, and educates around changes to collective bargaining agreements and contract negotiations.
10% Assist managers in the development and implementation of employee relations efforts designed to build trust and enhance employee engagement.
10% Advise on the FMLA, leave of absence and ADA compliance and administration in consultation with the Office of General Counsel, Workers Compensation department, the Leave of Absence Office, and Employee Health Services.
10% Actively participate on committees and initiatives representing both clients and human resources to ensure application of new legislation, the smooth roll-out of systems and organizational requirements, and to ensure comprehensive policy updates and implementation.
5% Participate in the grievance process, labor management meetings, arbitrations, MCAD claims, and all other legal proceedings as needed.
n/a All other duties as assigned.

Position Qualifications:

License/Certification/Education:

Required:

Bachelor’s degree in Business Administration with concentration in Human Resources or an equivalent field.

Experience/Skill:

Required:

Minimum of five years of relevant experience.
Knowledge of human resources theory, principles and practices.
Working knowledge of such disciplines as the recruitment function, training, compensation, employee relations, labor relations, and benefits administration.
Good communications, program management, project management, facilitation, decision-making, critical thinking and listening skills.
Prior Employee Relations coaching/mentoring expertise, as well as a functional understanding of the organization.
Proven problem solving, mediation and analysis experience. Must be self-directed and motivated.
Ability to multi-task and manage time in a complex environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Average salary estimate

$82500 / YEARLY (est.)

min

max

$75000K

$90000K

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What You Should Know About Employee Relations Partner, ummh

Join UMass Memorial Health as an Employee Relations Partner in the vibrant Worcester Business Center! In this engaging role, you'll provide essential strategic and tactical Employee Relations consultation to both managers and employees. Your expertise in conflict resolution and performance management will be key as you navigate employee issues, ensuring adherence to personnel policies, labor contracts, and employment laws. Imagine the impact you can have by conducting thorough investigations into workplace matters and recommending meaningful solutions for performance management and employee conduct. Your insight will also guide the grievance and arbitration process, contributing to positive labor-management relations. With a focus on enhancing employee engagement and trust, you'll play a vital part in shaping a supportive workplace culture. This position offers an opportunity to work collaboratively with diverse teams, championing both employee rights and organizational goals. You’ll find the environment at UMass Memorial Health to be dynamic, with over 16,000 passionate individuals dedicated to caring for patients and each other. If you are a proactive problem-solver with a solid background in human resources and employee relations, we invite you to be part of our commitment to excellence and mutual respect for all. Apply today and help us foster a community built on the standards of respect and care every day!

Frequently Asked Questions (FAQs) for Employee Relations Partner Role at ummh

What are the main responsibilities of the Employee Relations Partner at UMass Memorial Health?

As an Employee Relations Partner at UMass Memorial Health, you will be responsible for providing counsel to managers and employees on a range of issues, including conflict resolution and performance management. You'll conduct thorough investigations into employee relations matters and guide compliance with both company policies and labor laws. Additionally, you will support grievance and arbitration processes while implementing strategies to boost employee engagement, making a real difference in the workplace.