Patient Care Technician

As a Patient Care Technician at CHI Memorial Hospital, your responsibilities include providing direct patient care under the supervision of registered nurses. This involves operating vital sign machines, performing EKGs, conducting venipunctures, and delivering compassionate support to patients based on their evolving needs. You'll also utilize excellent customer service skills to foster a positive environment for patients and their families.

To qualify for the Patient Care Technician position at CHI Memorial Hospital, you must at least be a high school graduate or equivalent. If applying for the PCT II level, you need to be a Certified Nursing Assistant or a Certified Patient Care Technician with an active Tennessee license. Additionally, all candidates must obtain a Basic Life Support (BLS) certification within 30 days of hire.

Patient Care Technicians at CHI Memorial Hospital work full-time during night shifts from 7 PM to 7 AM. This schedule is ideal for those who prefer working during nighttime hours while providing crucial care to patients around the clock.

CHI Memorial Hospital offers a comprehensive benefits package for Patient Care Technicians, which includes paid time off, health/dental/vision insurance, a matching 401(k) plan, tuition assistance, and on-site childcare services. This array of benefits is designed to support both your career development and personal well-being.

Yes! Students aged 16 and 17 can apply for the Patient Care Technician position at CHI Memorial Hospital with parental consent as part of the High School Health Career Program. This is a great opportunity for students to gain hands-on experience in a healthcare setting.

When answering this question, emphasize qualities such as strong communication skills, compassion, adaptability, and teamwork. Share examples of how you've demonstrated these qualities in previous roles or experiences, highlighting your dedication to patient care.

Illustrate your ability to remain calm and composed. Discuss specific strategies you use to manage stress, such as prioritizing tasks, seeking support from colleagues, or practicing self-care. Provide an example where you successfully dealt with a high-pressure situation.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Talk about a specific situation where you went above and beyond to meet a patient's needs, detailing what you did and the positive outcome for the patient.

Show your knowledge by discussing core responsibilities, such as monitoring vital signs, assisting with daily activities, and providing emotional support to patients. Emphasize your understanding of the importance of this role in the overall healthcare team.

Explain your approach to prioritizing care based on patient needs and urgency. Mention how you evaluate each patient's condition and use time management skills to ensure all receive the care they need in a timely manner.

Detail your familiarity with various medical equipment relevant to the Patient Care Technician role, such as vital sign machines and EKG monitors. If applicable, share certifications or training that demonstrate your proficiency with this equipment.

Discuss the importance of HIPAA regulations and share your commitment to maintaining patient privacy. Mention examples of how you handle sensitive information and respect patient confidentiality in your daily duties.

Talk about the importance of empathy and active listening. Describe techniques you would use to calm an anxious patient, such as using a soothing tone, giving them space, and providing reassurances to help ease their concerns.

Convey your passion for helping others and making a positive impact on patients' lives. Share personal stories or inspirations that have driven you to pursue a career in healthcare, emphasizing your commitment to patient care.

Acknowledge current challenges such as staffing shortages, technology changes, and increasing patient loads. Discuss how you remain flexible and proactive in finding solutions to these challenges, ensuring high-quality patient care.