Discharge Coordinator - job 1 of 2

As a Discharge Coordinator at UM Baltimore Washington Medical Center, you will be responsible for assisting in the implementation of discharge and aftercare plans for patients in the inpatient psychiatric unit. Your key duties will involve collaborating with the care and support teams, ensuring patient outcomes align with established care pathways, and addressing any crises that may arise during the discharge process.

To qualify for the Discharge Coordinator position at UM Baltimore Washington Medical Center, candidates should hold a Bachelor's degree in Social Work, Psychology, or a related field preferred. An A.A. degree in a related field with one year of relevant experience in a medical or psychiatric setting is required. Additionally, being licensed or license-eligible in the State of Maryland is essential, along with knowledge of Microsoft Windows and familiarity with the DSM-IV.

The working environment for a Discharge Coordinator at UM Baltimore Washington Medical Center is clean and well-lighted, primarily consisting of office areas and patient care environments. While you will be equipped to handle various patient interactions, including potential verbal abuse, the position may also involve exposure to crises requiring immediate attention.

The Discharge Coordinator plays a vital role in facilitating seamless patient care by implementing effective discharge plans and ensuring patients are prepared for their transition out of the hospital. By staying involved with the care team, the coordinator contributes to improved patient outcomes and enhances the overall quality of care provided by UM Baltimore Washington Medical Center.

As a Discharge Coordinator at UM Baltimore Washington Medical Center, you can expect a competitive pay range between $19.50 and $27.31, along with access to an extensive benefits package as outlined in the 2024-2025 UMMS Benefits Guide. This includes health insurance, retirement plans, and opportunities for ongoing professional development.

In your response, highlight specific instances where you have contributed to discharge planning, focusing on collaboration with multidisciplinary teams and the outcomes achieved. Discuss any relevant certifications or training you've received that are pertinent to the role of Discharge Coordinator.

Discuss your approaches to crisis management, including de-escalation techniques and your ability to remain calm under pressure. Provide examples of past experiences where your strategies effectively resolved issues, ensuring patient safety and wellbeing.

Outline your approach to developing comprehensive aftercare plans in collaboration with care teams and how you monitor adherence post-discharge. Mention any tools or methods you use to facilitate communication with patients and their families.

Reflect on your understanding of UM Baltimore Washington Medical Center’s commitment to providing high-quality healthcare services and community support. Express how your personal values align with theirs, demonstrating why you're excited to be part of such an esteemed organization.

Share your strategies for professional development, such as attending workshops, participating in relevant training, or reading industry publications. Emphasize your commitment to continuous learning as it relates to improving patient care.

Provide a specific example where you identified a patient’s needs, advocated for them effectively, and facilitated their aftercare. This shows your dedication to patient-centered care and your role as an advocate.

Illustrate your teamwork skills by discussing previous experiences working with other healthcare professionals. Highlight your communication methods and how collaboration enhanced patient care.

Explain the importance of accurate documentation in patient care and how you ensure thorough records. Discuss any tools or systems you're familiar with that facilitate efficient reporting.

Talk about your techniques for addressing patient resistance, emphasizing empathy and understanding. Provide an example where your approach led to a positive outcome.

Convey your motivations for pursuing the Discharge Coordinator position specifically at UM Baltimore Washington Medical Center, including your admiration for their values, commitment to patient care, and how you believe you can contribute to their mission.