Assistant Store Manager - The Mall at Millenia

As the Assistant Store Manager at UNTUCKit, you will oversee daily operations, manage inventory levels, train and develop team members, and maintain communication with the Store Manager. Your focus will be on creating a cohesive work environment, executing visual merchandising standards, and driving sales revenue while providing excellent customer service.

Ideal candidates for the Assistant Store Manager role at UNTUCKit should have prior management experience, particularly in retail settings. A proven track record as a Keyholder, Sales Lead, or Full-time Manager is valuable. Strong communication, leadership, organization skills, and a passion for retail fashion are critical to succeed in this position.

At UNTUCKit, as an Assistant Store Manager, you will utilize UNTUCKit University training tools and resources to confidently train, coach, and develop your team members. This structured training process is designed to ensure everyone is aligned with the company's CORE VALUES and is equipped to deliver exceptional customer experiences.

The work environment at UNTUCKit is casual, supportive, and centered around teamwork. As an Assistant Store Manager, you will help create a positive atmosphere that inspires engagement among associates while promoting a culture of fun and collaboration.

As an Assistant Store Manager at UNTUCKit, you'll enjoy a comprehensive benefits package that includes medical, dental, and vision care, a retirement plan with 401(k), life insurance, paid time off, short-term and long-term disability, training and development opportunities, and wellness resources.

Highlight your ability to lead by example, emphasizing the importance of communication and team morale to motivate and engage associates effectively. Share specific examples where your management style led to positive outcomes.

Explain a situation where you addressed an underperforming team member through coaching and support. Emphasize the steps you took to resolve the issue, focusing on your leadership and interpersonal skills.

Discuss your experience with sales strategies, including creating promotional events, upselling, and fostering a strong customer service culture among team members. Provide metrics or examples to illustrate your success.

Share your methods for delegating responsibilities, managing time effectively, and staying organized during peak hours. Provide examples of how this approach has worked well in past experiences.

Emphasize the importance of understanding customer needs and delivering a positive shopping experience. Share examples of how you have exceeded customer expectations in previous roles.

Describe your conflict resolution process, highlighting your ability to mediate disputes and facilitate open communication. Provide a specific example of successfully resolving team conflict.

Discuss your passion for retail, the joy of developing team members, and the satisfaction of meeting sales goals. Share personal stories or experiences that drive your motivation.

Explain the importance of communication and collaboration. Provide examples of how you have successfully worked with upper management or store leadership to achieve objectives.

Highlight your flexibility and willingness to learn. Share a relevant experience where you adapted quickly to changing circumstances and how it positively impacted your store’s performance.

Discuss your proficiency in tools like Microsoft Office, G Suite, and inventory management systems. Provide examples of how you have successfully leveraged technology to improve store operations.