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Software Engineer, Marketing Platform

About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team: 

Upstart's Marketing Platform team is developing innovative solutions and strategies that drive efficient and scalable marketing outreach, empowering us to effectively engage with our users while having a direct impact on Upstart's mission and growth. The team is responsible for the creation and evolution of the systems, tools, and integrations to engage with existing users and attract new customers. 

 

As a Software Engineer on the Marketing Platform team  at Upstart, you will be instrumental in helping us create the tools and systems to target the right users with the right content at the right time. You will work closely with cross-functional counterparts in Analytics, Lifecycle and Performance Marketing, Machine Learning, and Product to create a scalable marketing platform that mobilizes Upstart’s owned channels to drive users to our products efficiently. 

 

How you’ll make an impact

  • Work with cross functional partners including product managers, designers, machine learning engineers, analytics, and marketing managers to design and deliver high-quality products to be served across various marketing channels
  • Design and build technology for serving marketing content to users via scalable and personalized landing pages, emails, push notifications, and in-product content
  • Make architectural contributions and decisions to improve the reliability of our software and maintainability of our code base

 

Minimum Qualifications 

  • 4+ years of professional software development experience 
  • Strong proficiency in one or more programming languages such as Ruby, Java, Python, or Javascript
  • Experience building scalable APIs and microservices in a cloud-based environment (e.g., AWS, GCP).
  • Experience leading small to medium sized projects over multiple months and/or multiple engineers
  • Excellent written and verbal communication skills with the ability to work in a distributed team 

Preferred Qualifications

  • Experience working on systems that integrate with 3rd parties and/or ingest, store, expose large amounts of data
  • Professional experience working with Ruby on Rails and/or Kotlin
  • Experience with SQL, data warehouses, or other database technologies
  • Experience working with marketing technology or growth engineering

 

Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin 

Time Zone Requirements - This team operates across all U.S. time zones.

Travel Requirements - This team has regular on-site collaboration sessions. These occur 3 days per quarter at an Upstart office. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

 

What you'll love: 

  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave  
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices

 

At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range
$142,000$196,600 USD

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. 

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

Average salary estimate

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$142000K
$196600K

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What You Should Know About Software Engineer, Marketing Platform, Upstart

Join Upstart as a Software Engineer on our Marketing Platform team and make a substantial impact within a thriving AI lending marketplace. Here at Upstart, we’re redefining the way banks and credit unions empower their clients with affordable credit through groundbreaking technology. In this remote position, you will collaborate with a dynamic team that designs innovative strategies for efficient marketing outreach, connecting with users and helping them access the financial services they need. Your work will involve creating scalable technologies that deliver personalized content across multiple channels. You’ll partner with various experts, including product managers, designers, and data scientists, to ensure our tools engage the right audiences effectively. As a Software Engineer, your experience in building APIs, microservices, and your proficiency in programming languages will come into play as you help shape our marketing systems. Furthermore, with Upstart’s commitment to innovation, your architectural contributions will be key to improving software reliability and code maintainability. Dive into this exciting opportunity where you can truly align your career with a mission that maximizes individual financial connectivity, all within a supportive and flexible work environment. Upstart is excited to welcome ambitious individuals who not only want to grow their skills but are also passionate about making financial access easier for everyone.

Frequently Asked Questions (FAQs) for Software Engineer, Marketing Platform Role at Upstart
What are the primary responsibilities of a Software Engineer on the Marketing Platform team at Upstart?

As a Software Engineer on Upstart's Marketing Platform team, your key responsibilities include collaborating with cross-functional teams, designing and building technology for marketing communication, and making architectural improvements to enhance our software’s reliability. You'll create scalable systems that deliver tailored content to users, thereby driving engagement and supporting Upstart's mission of making credit easily accessible.

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What qualifications are required to apply for the Software Engineer position at Upstart?

To apply for the Software Engineer position at Upstart, candidates should have at least 4 years of professional software development experience, proficiency in programming languages such as Ruby, Java, Python, or JavaScript, and experience in building scalable APIs in a cloud-based environment. Strong communication skills and the ability to collaborate in a remote setting are also essential.

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What is the team structure for Software Engineers working at Upstart?

Software Engineers at Upstart typically work within a cross-functional team that includes product managers, designers, marketing managers, and machine learning engineers. This collaborative environment ensures that engineers can contribute to various aspects of marketing technology, making the development process both enriching and impactful.

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Can you explain the preferred qualifications for the Software Engineer role at Upstart?

In addition to the minimum qualifications, preferred qualifications for the Software Engineer role at Upstart include experience with Ruby on Rails or Kotlin, familiarity with SQL and data warehouses, and prior experience in marketing technology or growth engineering. These skills will help engineers effectively engage with and support the marketing initiatives of Upstart.

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What benefits do Software Engineers at Upstart receive?

Software Engineers at Upstart enjoy a competitive compensation package that includes a base salary, bonuses, and equity. They also receive comprehensive medical, dental, and vision coverage, a robust 401(k) plan with company matching, along with generous paid time off and wellness programs. The company promotes a supportive environment that enhances both personal and professional growth.

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Common Interview Questions for Software Engineer, Marketing Platform
Can you describe your experience with cloud-based environments like AWS or GCP?

When answering this question, emphasize specific projects where you utilized cloud services, detailing your role and the impact of your contributions. Highlight how you deployed applications, managed APIs, and utilized the capabilities of cloud platforms to enhance performance.

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What strategies do you use to ensure code reliability and maintainability?

Discuss techniques like automated testing, code reviews, and documentation. Mention any frameworks or tools you employ to facilitate these processes and explain how they contribute to overall software quality, aligning with Upstart’s commitment to reliable technology.

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How do you prioritize tasks when managing multiple projects?

Share your approach to prioritization, such as using agile methodologies or task management tools. Discuss how you communicate with stakeholders to manage expectations and how you adapt to changes in project scope or deadlines.

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Can you give an example of a successful project you led and the outcome?

When responding, outline the project goals, your role, the challenges you faced, and the results achieved. Use specific metrics if available to illustrate the success and emphasize teamwork and collaboration in achieving the project objectives.

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What is your experience with building scalable APIs and microservices?

Detail any past projects where you designed and implemented APIs. Talk about the architecture, the technologies used, and any scalability challenges you overcame. Be specific about how these experiences prepared you for the kind of systems Upstart develops.

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How do you approach collaboration with non-technical team members?

Illustrate your communication tactics, such as using clear, jargon-free language or visual aids. Provide an example of a time when working closely with non-technical stakeholders led to successful project outcomes, emphasizing your adaptability.

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What interests you about working at Upstart?

Express genuine enthusiasm for Upstart’s mission to provide accessible credit and how it aligns with your professional values. Mention specific aspects of the company's culture or its commitment to innovation that resonate with you and how you can contribute.

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How do you stay current with emerging technologies and industry trends?

Discuss your strategies for continuous learning, such as following industry publications, participating in online courses, or attending conferences. Highlight why staying informed is vital for your role as a Software Engineer and how it can benefit Upstart.

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Can you describe a time when you had to troubleshoot a challenging issue?

Provide a detailed example that showcases your problem-solving skills. Explain the troubleshooting steps you took, the rationale behind your decisions, and how you ultimately resolved the issue while minimizing disruption.

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What programming languages are you most comfortable with, and why?

Share your proficiency with specific programming languages, providing examples of projects you've worked on with each. Discuss why these languages suit particular tasks or projects and how they can be a great fit for Upstart’s development needs.

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Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we would love to hear from you!

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Full-time, remote
DATE POSTED
March 7, 2025

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