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Director, Internal AI & Data Science - job 18 of 39

With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 
The Global AI & Data Science team under the Global Data Office is focusing on how we can better create, enrich, and validate our own data sets using both internal data and external data sources, focusing on using AI and ML models to systematically collect and process data so that it can be used as a ground truth for many uses within Visa. 

In this role, you will lead a team of data scientists contributing to develop AI driven products and services, specifically focused on development of models and for collection and integration of external data sources into our own data, to be used to enrich our understanding of how Visa technologies are used to pay and be paid. The goal is to build a next-generation repository that can keep in line with the changing ways Visa credentials can be used. 

Responsibilities include:  
Overall design, development and delivery of approaches needed for collection, processing, and integration of external, structured and unstructured data at scale, into a flexible data model. 
•    Data sources include information about business across industry segments, across global markets, and spanning social media, public, and commercial databases.
•    Transforming the above data assets into a multitude of intelligent tags and personas using appropriate, scalable, modeling techniques.

Technical Leadership:
- Develop and execute a vision for data science capabilities related to enriching internal data sets
- Lead the design and development of large-scale data science systems
- Foster innovation and experimentation within the team

Team Management:
- Lead and manage a team of data scientists
- Provide guidance and mentorship to ensure high-quality deliverables
- Foster a culture of collaboration, innovation, and continuous learning

Data Science:
- Apply advanced data science techniques to drive business impact
- Stay up to date with industry trends and emerging technologies
- Develop and maintain expertise in multiple programming languages, AI/ML, GenAI/LLMs, and data science tools 

Collaboration:
- Work closely with cross-functional teams to integrate data science capabilities
- Communicate complex technical concepts and results to stakeholders
- Influence business decisions with data-driven insights

Technical Expertise:
- Develop and maintain expertise in multiple programming languages (e.g., Python, R, Spark)
- Stay current with industry trends and advancements in data science tools and technologies (e.g.,   TensorFlow, PyTorch, scikit-learn)

Strategy:
- Develop and execute a plan for enrichment of core data sources aligned with business goals
- Identify opportunities for data science to drive business impact
Communication:
- Communicate complex technical concepts and results to stakeholders
- Present data science capabilities and results to senior leadership and business partners

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Internal AI & Data Science, Visa

As the Director of Internal AI & Data Science at Visa in Atlanta, you'll step into a dynamic role where data fuels our future. Your leadership will be pivotal in shaping strategies, policies, and innovations that unlock the true potential of data, benefitting consumers and businesses alike. Collaborating closely with the Chief Data Officer and the Global Data Office, you'll spearhead complex projects aimed at enhancing our data-driven business strategies. Your team will harness both internal and external data sources, utilizing state-of-the-art AI and ML models to create a next-generation repository that evolves with Visa's payment technology. From developing scalable collections of structured and unstructured data to transforming it into intelligent insights, this position is not only about enhancing data integrity but also advancing Visa's commitment to responsible data usage. Your role will encompass technical leadership as well as team management, driving innovation and fostering a culture of learning within your team of data scientists. You'll guide them in developing AI-powered products, while also collaborating with cross-functional teams to integrate data science capabilities that influence high-level business decisions. This hybrid position offers a chance to truly make an impact in the evolving landscape of data science, ensuring Visa not only keeps pace but leads the charge into the future of data utilization.

Frequently Asked Questions (FAQs) for Director, Internal AI & Data Science Role at Visa
What are the responsibilities of the Director, Internal AI & Data Science at Visa?

The Director, Internal AI & Data Science at Visa is responsible for leading a team of data scientists in the design and development of large-scale data systems. This includes overseeing the enrichment of internal data sets through advanced AI and ML techniques, strategizing on the integration of external data sources, and fostering a culture of innovation and collaboration within the team. Additionally, you will communicate complex data science concepts to stakeholders and influence business initiatives through data-driven insights.

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What qualifications are required for the Director, Internal AI & Data Science position at Visa?

To qualify for the Director, Internal AI & Data Science position at Visa, candidates typically need extensive experience in data science and team management. A strong background in programming languages like Python and R, as well as proficiency with AI/ML tools such as TensorFlow and PyTorch, is essential. Additionally, having a strategic mindset, leadership experience, and the ability to communicate complex ideas effectively to a variety of stakeholders is crucial for success in this role.

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How does the Director, Internal AI & Data Science contribute to Visa's data-related strategies?

The Director, Internal AI & Data Science plays a vital role in shaping Visa's data-related strategies by leading efforts to enhance data processing and integration. This includes transforming both existing and new data into actionable insights through innovative AI models, aligning data initiatives with broader business goals, and fostering cross-functional collaboration to implement data-driven solutions that drive business impact.

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What is the importance of collaboration for the Director, Internal AI & Data Science at Visa?

Collaboration is fundamental for the Director, Internal AI & Data Science at Visa, as you'll work closely with cross-functional teams to integrate advanced data science capabilities into various business sectors. Strong collaboration with stakeholders ensures that insights derived from data influence strategic decisions, while also aligning data projects with the overarching goals of Visa, enabling innovation and enhancing operational effectiveness across the organization.

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What challenges might the Director, Internal AI & Data Science at Visa face?

The Director, Internal AI & Data Science at Visa might face challenges such as keeping pace with rapidly evolving AI and data science technologies, integrating diverse data sources effectively, and ensuring responsible data usage that aligns with Visa’s commitments. Additionally, managing a team of skilled data scientists and fostering innovation while navigating through complex organizational structures can present unique challenges in this role.

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Common Interview Questions for Director, Internal AI & Data Science
How would you develop and execute a strategy for enriching Visa's internal data sources?

To develop a strategy for enriching Visa's internal data sources, I would start with a thorough analysis of existing data sets to identify gaps and opportunities. Collaborating with cross-functional teams would help to determine what additional data sources are valuable. I would also prioritize scalable AI techniques for data integration and ensure alignment with Visa's business objectives, continuously iterating based on feedback and new data insights.

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What experience do you have in leading data science teams?

I have extensive experience in leading data science teams, where I focus on empowering team members through mentorship and fostering an innovative work environment. My approach includes setting clear expectations, encouraging collaboration, and promoting continuous learning. I've successfully managed team dynamics to ensure high-quality deliverables while also engaging in strategic project planning to guide the team towards impactful outcomes.

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Can you explain a complex data project you've led and the impact it had?

Certainly! In my previous role, I led a project that integrated multiple external data sources into our internal databases to enhance customer insights. By applying advanced machine learning models, we were able to transform raw data into intelligible business metrics, which ultimately improved decision-making processes and drove revenue growth by 20%. The project showcased how effective data integration can lead to significant business impacts.

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How do you stay updated with the latest trends in data science and technology?

I stay updated by subscribing to industry publications, attending relevant conferences, and participating in online data science communities. Additionally, I invest time in hands-on practice with emerging technologies and tools, ensuring that I not only understand theoretical advancements but also practical applications, which helps me lead my team with current best practices.

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What programming languages and tools are you most proficient in?

I am proficient in several programming languages including Python, R, and SQL, which are foundational for data manipulation and analysis. I also have extensive experience with Jupyter notebooks and tools like TensorFlow and PyTorch for machine learning. This proficiency allows me to guide my team effectively and contribute to the technical aspects of data-focused projects.

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Describe a time when you had to influence business decisions with data-driven insights.

In a previous project, I analyzed customer behavior patterns to uncover insights that indicated a shifting preference toward digital payment methods. I presented these findings to senior management, emphasizing the necessity for enhanced digital solutions. This prompted a strategic pivot that resulted in a successful new product launch, increasing our market share significantly.

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What strategies do you use to ensure data integrity and quality?

To ensure data integrity and quality, I implement a comprehensive data validation framework that includes regular audits and automated checks. I also promote a culture of data responsibility within my team, encouraging meticulous data handling practices. Collaboration with data ownership teams ensures that we align on data governance policies, which is crucial for maintaining high-quality datasets.

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How do you approach mentorship and team development in the context of data science?

My approach to mentorship involves personalized guidance based on each team member's strengths and areas for growth. I prioritize knowledge sharing through regular workshops, code reviews, and collaborative project work. By creating an open environment where team members feel safe to experiment and ask questions, I foster a culture of continuous learning and professional development.

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What is your experience with integrating external data sources into internal systems?

I have successfully managed several projects that involved integrating external data sources into internal databases. This requires careful consideration of data formats, privacy concerns, and technical compatibility. I ensure that integration processes are scalable and efficient, employing ETL processes to maintain data quality while enriching our internal repositories.

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How do you prioritize projects and initiatives within a data science team?

I prioritize projects based on a combination of business impact, resource availability, and strategic alignment with company objectives. I discuss priorities with stakeholders to ensure alignment and adjust as necessary based on changing business needs. Regular check-ins with the team help to keep projects on track and ensure we are focused on delivering value.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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