Director, Workplace Technology Cloud Engineering - job 4 of 21

The Director of Workplace Technology Cloud Engineering at Visa is responsible for leading a team of cloud engineers to develop and deploy cloud solutions. Key duties include managing resource allocation, overseeing cloud migrations, and ensuring high-quality project delivery while fostering a collaborative atmosphere that promotes innovation and continuous improvement.

Candidates for the Director of Workplace Technology Cloud Engineering position at Visa should possess a deep understanding of cloud computing technologies, particularly Microsoft 365 and Azure. Experience in Cybersecurity, compliance, and managing hybrid environments is also essential, along with strong leadership and communication skills to guide teams effectively.

In the role of Director of Workplace Technology Cloud Engineering at Visa, you will deliver major productivity improvements through AI and automation. You'll enable the enterprise for AI success by leveraging platforms and services designed to enhance collaboration and operational efficiency.

The Director of Workplace Technology Cloud Engineering will oversee a variety of projects, including the implementation of Microsoft 365 solutions, managing identity synchronization and authentication, and orchestrating virtual machine lifecycle automation to streamline service management across multi-cloud environments.

The position of Director of Workplace Technology Cloud Engineering at Visa is a hybrid role, which means you'll have the flexibility to work both in-office and remotely. The specific expectations for in-office days will be confirmed by your Hiring Manager, ensuring a balanced work environment.

In answering this question, provide specific examples of how you've led teams by emphasizing your leadership style, the strategies you've implemented for fostering collaboration, and your approach to mentoring team members to achieve their objectives.

Discuss methods you've used in past roles to ensure smooth cloud migrations. Highlight your emphasis on minimizing downtime, maintaining data integrity, and effectively managing resources during the transition.

Share your understanding of compliance frameworks like PCI, GDPR, and CCPA. Provide examples of how you've developed and maintained cybersecurity frameworks that adhere to these regulatory standards in your cloud projects.

Explain your strategies for managing hybrid infrastructures, detailing any tools or methodologies you use to facilitate integration and communication between on-premises systems and cloud services.

Discuss specific practices you've implemented to create a culture of innovation, such as regular brainstorming sessions, encouraging team input on projects, and recognizing efforts to suggest new technologies or methodologies.

Share a relevant challenge, detailing the steps you took to analyze the situation, your decision-making process, and the outcome. Emphasize the lessons learned that you apply in ongoing projects.

Discuss the importance of data governance in cloud engineering, highlighting your experience with tools like Microsoft Purview and your strategies for ensuring data protection and management across cloud environments.

Demonstrate your commitment to professional development by mentioning resources you rely on, such as webinars, industry conferences, and professional networks that help you stay informed about cloud innovations.

Talk about your experience working with vendors, how you manage the relationship to ensure alignment with company goals, and examples of successful collaborations that resulted from effective vendor engagement.

Discuss the importance of various metrics such as uptime, user satisfaction, cost efficiency, and alignment with business objectives, emphasizing how you effectively track and report these metrics for cloud projects.