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Senior Manager, Network Partner Management - job 7 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

RESPONSIBILITES

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.

  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization

  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.

  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.

  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.

  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies

  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

WHY THIS IS IMPORTANT TO VISA

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

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What You Should Know About Senior Manager, Network Partner Management, Visa

As the Senior Manager, Network Partner Management at Visa Payments Limited in Miami, you're stepping into an exciting role that goes beyond the conventional payment landscape. Here, we’re not just about cards; we’re about unleashing the full power of Visa to facilitate seamless transactions globally. You'll lead a dynamic team responsible for acquiring and managing diverse payment bank and non-bank service providers. Your ability to oversee the entire partner onboarding process, ensuring everything runs smoothly in collaboration with our talented technical, operational, and commercial teams, is essential. You'll be the go-to expert for internal stakeholders, helping them navigate new client opportunities and ultimately delivering the best solutions for our clients. The role requires you to form strategic partnerships with banks and other service providers, all while keeping an eye on market demands and trends. Your responsibilities will include managing dual supply programs for resilience, fostering strong relationships with senior management in partner organizations, and coordinating marketing efforts to promote Visa’s innovative capabilities. Visa’s mission is to connect the world, and your expertise will be pivotal in building a robust partner network to achieve our vision of being the best way to pay, everywhere. This hybrid role offers flexibility, with specifics about in-office days confirmed by your hiring manager. If you're ready to make an impact in a rapidly evolving payment landscape, we’d love to meet you!

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Management Role at Visa
What are the responsibilities of a Senior Manager, Network Partner Management at Visa Payments Limited?

As a Senior Manager, Network Partner Management, your key responsibilities include overseeing the end-to-end partner onboarding process, collaborating with technical and operational teams, and managing dual supply programs. You’ll select and contract new payment partners, forge strong relationships with banking executives, and ensure effective communication about Visa’s network standards.

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What qualifications are needed for the Senior Manager, Network Partner Management position at Visa Payments Limited?

Candidates for the Senior Manager, Network Partner Management position should have extensive experience in partner management, ideally within the fintech or financial services industry. A strong understanding of payment systems, negotiation skills, and the ability to build relationships at senior levels are essential. Additionally, a strategic mindset and prior experience in project management will greatly benefit this role.

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How does the Senior Manager, Network Partner Management contribute to Visa Payments Limited’s mission?

The Senior Manager, Network Partner Management plays a crucial role in contributing to Visa Payments Limited’s mission by building a strong partner network that facilitates seamless global transactions. Your work to establish new payment relationships aligns with Visa's goal of expanding access to payment solutions and enhancing customer experiences worldwide.

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What does a typical workday look like for a Senior Manager, Network Partner Management at Visa Payments Limited?

A typical workday for a Senior Manager, Network Partner Management involves a mix of strategic planning, meetings with internal teams and external partners, and project oversight. You’ll be engaging with different aspects of the business, ensuring partner onboarding progresses smoothly and aligning with the corporate objectives to enhance Visa’s network capabilities.

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What challenges might a Senior Manager, Network Partner Management face at Visa Payments Limited?

Challenges for a Senior Manager, Network Partner Management at Visa Payments Limited may include managing relationships with diverse payment partners, navigating regulatory environments across different regions, and aligning strategic goals between different internal teams. Flexibility and problem-solving skills are critical in addressing these challenges effectively.

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Common Interview Questions for Senior Manager, Network Partner Management
Can you describe your experience with partner management in the financial services sector?

In responding to this question, focus on your specific experience in managing relationships with banks or payment service providers. Highlight your success in onboarding new partners and elaborate on how you’ve navigated challenges to strengthen those relationships.

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How do you approach conflict resolution when dealing with partner issues?

Your answer should reflect a calm, systematic approach to conflict resolution. Discuss how effective communication, understanding different perspectives, and working collaboratively towards a solution has led to positive outcomes in previous experiences.

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What strategies do you employ to identify potential banking partners?

When answering, emphasize your research methods, networking efforts, and analysis of market trends. Discuss how you align potential partners with Visa’s goals and standards, showcasing your strategic thinking.

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How do you stay updated on the latest trends in the payment industry?

Explain your commitment to continuous learning. Mention the resources you utilize, such as industry publications, networking events, or professional groups, and how this knowledge has informed your decision-making in partner management roles.

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Can you give an example of a successful marketing initiative you led for partner engagement?

Share a specific example where you conceptualized and executed a marketing initiative that resulted in high engagement rates or successful partnerships. Focus on your approach to planning, collaboration, and measuring success.

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How do you ensure that partner onboarding aligns with Visa’s objectives?

Outline your process for aligning onboarding activities with Visa’s strategic objectives. Discuss collaboration with cross-functional teams and setting performance metrics to evaluate the effectiveness of the onboarding process.

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What techniques do you use to foster strong relationships with senior stakeholders?

Discuss your approach to relationship-building, emphasizing the importance of regular communication, understanding their needs and pressures, and how you leverage these relationships to create value for both Visa and the partners.

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How do you manage multiple projects and prioritize tasks effectively?

Your answer should include techniques such as using project management tools, setting clear priorities, and regularly reviewing project statuses. Illustrate your organizational skills with a brief example from past experiences.

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What is your approach to negotiating contracts with partners?

Discuss your methodology for negotiation, highlighting the importance of preparation, understanding both parties’ interests, and building win-win scenarios to foster long-lasting partnerships.

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How do you assess the performance of existing payment partners?

Explain your criteria for performance assessment, including metrics you monitor, feedback collection methods, and how you use this data to optimize existing partnerships and inform future strategies.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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