Staff Software Engineer - Microsoft Dynamics - job 7 of 20

As a Staff Software Engineer specializing in Microsoft Dynamics at Visa, your primary responsibilities include designing and implementing solutions for business partners using the Microsoft Dynamics 365 Customer Service Hub. You’ll lead project delivery by collaborating with tech and business stakeholders, defining project scopes, and monitoring progress to ensure successful completion. Additionally, you will engage in solution design discussions and promote agile practices to enhance delivery quality and speed.

To qualify for the Staff Software Engineer - Microsoft Dynamics position at Visa, candidates should have a robust background in developing CRM solutions, preferably with experience in Microsoft Dynamics 365. Strong project management skills, proficiency in DevOps and Agile methodologies, and the ability to work collaboratively with various stakeholders are also essential. Candidates should possess a problem-solving mindset and the capability to drive projects to successful completion in a fast-paced environment.

Visa supports the professional growth of its Staff Software Engineers by fostering a collaborative work environment that encourages learning and development. Engineers have opportunities to lead initiatives, mentor junior teammates, and participate in design discussions that enhance their technical and leadership skills. The company also promotes a healthy work-life balance and provides resources for continuous learning and development.

A Staff Software Engineer at Visa can expect to work on a variety of projects involving complex distributed systems, new payment flows, and innovative customer relationship management solutions using Microsoft Dynamics 365. This role involves designing applications that enhance the Client Services business function and addressing real-world problems faced by billions of users in the payment ecosystem.

The working environment for a Staff Software Engineer at Visa is dynamic and collaborative. The role offers a hybrid work schedule, enabling flexibility while working alongside a talented team dedicated to solving complex problems in the commerce space. Engineers are encouraged to promote agile methodologies, lead projects, and work in a culture that values growth and innovation.

In preparing for this question, focus on specific projects where you've implemented Microsoft Dynamics 365 solutions. Highlight your role, the challenges faced, and how you contributed to the end result. Demonstrate your technical skills and discuss any improvements made in the business processes as a result of your work.

When addressing this question, discuss your prioritization strategies and project management techniques. Consider mentioning tools or methodologies you use, such as Agile or Scrum, to effectively manage timelines and deliverables while ensuring quality and stakeholder satisfaction.

For this question, outline your commitment to best practices in software development, such as code reviews, automated testing, and continuous integration. You can share specific examples where these practices led to successful outcomes and improvements in quality.

Prepare to share a specific project where you took the lead. Discuss your responsibilities, the team dynamics, challenges encountered, and how you navigated them to achieve a positive result. Emphasize your leadership style and the lessons learned from that project.

In answering this question, explain what DevOps means to you and discuss how you have integrated DevOps practices into your previous roles. Provide examples of how it has improved collaboration between development and operations, leading to faster deliveries and fewer bugs.

Talk about your analytical skills and your structured approach to problem-solving. Share a relevant example where you successfully tackled a complex challenge, demonstrating your method for breaking down the problem and collaborating with others to find an effective solution.

When asked this, mention specific sources such as online courses, industry blogs, communities, or conferences you follow to keep your skills current. Showing your proactive approach to learning will resonate well with interviewers looking for forward-thinking candidates.

In your response, detail your familiarity with Agile principles and practices, such as Scrum or Kanban, and share examples of how you've successfully implemented Agile in previous projects. Highlight the benefits of Agile you’ve observed, such as improved team collaboration and faster delivery times.

This question aims to assess your teamwork skills. Discuss your experience working in cross-functional teams, focusing on your communication skills and how you facilitated collaboration between different departments to achieve common goals.

In your response, discuss qualities such as leadership, adaptability, and a strong problem-solving orientation. Tie in how these qualities align with Visa's mission and values, and provide examples of how you've demonstrated these characteristics in your career.