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Manager, Social Creative - job 17 of 19

The Manager, Social Creative is part of the Global Content Strategy, Development & Distribution team. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

 

This individual will combine a design background with deep understanding of social formats and creative storytelling to develop social-first content that aligns with brand and business objectives. This person should have passion and experience in:

  • Concepting and designing “made for social” creative assets for priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Designing social posts across a wide range of creative styles– from photography to social graphics to in-platform formats (ex: Instagram Stories) – that grab attention in crowded social moments.

  • Partnering with Social Creatives and Social Strategists to dream up and design reactive and always-on content at the intersection of on-trend and on-brand.

  • Moving from initial concept to published content at the speed of social for both high-budget and quick-turn projects.

  • Using knowledge of the creator and content landscape – particularly across Sports, Music, and Travel – to design social assets for maximum engagement and relevance.

 

Essential Functions:

  • Design and concept social content that breaks through on priority platforms, including TikTok, Instagram, YouTube, and X.

  • Develop social assets with compelling storylines and clear visual hooks that align with best practices and trends.

  • Design thumbnail images and write titles/descriptions that command attention.

  • Set and model high creative standards, leading through example and inspiring partnership and learning across cross-functional and regional teams.

  • Combine content creation best practices, social platform nuances, and cultural trends into strategic recommendations and creative territories.

  • Partner with a team of Creative, Strategy, Editorial, and Community specialists to translate priority brand campaigns and sponsorships into social-first experiences and extensions.

  • Mine, track, and identify trends from the Visa community that can inform future strategies, franchises and campaigns.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Manager, Social Creative, Visa

As the Manager, Social Creative at Visa in San Francisco, you'll play a pivotal role in shaping our global brand voice through innovative social content. This isn't just any position; you'll be part of a dynamic team dedicated to developing top-tier social assets that captivate audiences across platforms like TikTok, Instagram, YouTube, and X. Your unique blend of design expertise and storytelling will help craft engaging social-first content that drives brand and business objectives. Picture this: designing eye-catching posts ranging from stunning photography to vibrant social graphics that stand out in crowded feeds. Working with fellow Social Creatives and Strategists, you'll be at the forefront of creating reactive content that not only trends but remains true to our brand's essence. You’ll thrive in a fast-paced environment, transitioning from concept to publication faster than a tweet can go viral, whether it's for a big-budget campaign or a quick turnaround project. Plus, your understanding of the cultural landscape—especially in realms like Sports, Music, and Travel—will ensure our designs resonate. You'll also set high creative standards and inspire your colleagues to raise the bar together. In this hybrid role, expect to collaborate cross-functionally, mining insights from the Visa community to inform future campaigns. Get ready to let your creativity flow and make impactful social experiences that elevate our brand worldwide!

Frequently Asked Questions (FAQs) for Manager, Social Creative Role at Visa
What are the main responsibilities of the Manager, Social Creative at Visa?

The Manager, Social Creative at Visa is responsible for conceptualizing and designing social content that excels on priority platforms like TikTok, Instagram, YouTube, and X. This includes creating engaging social assets, developing compelling storylines, and collaborating with cross-functional teams to translate brand campaigns into social experiences. Additionally, the role involves keeping track of trends within the Visa community and applying best practices to ensure high engagement.

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What qualifications are required for the Manager, Social Creative position at Visa?

To excel as a Manager, Social Creative at Visa, candidates should possess a strong design background with experience in social content creation. Understanding social media formats, creative storytelling, and industry trends in sectors like Sports, Music, and Travel is essential. A collaborative spirit and the ability to work in fast-paced environments will also contribute to success in this role.

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How does the Manager, Social Creative role at Visa contribute to brand objectives?

The Manager, Social Creative at Visa directly influences brand objectives by designing social-first content that captivates audiences and drives engagement. By combining creative assets with business goals, this role ensures that Visa's marketing message resonates effectively with consumers, enhancing overall brand presence and recognition.

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What skills are important for a Manager, Social Creative at Visa?

Key skills for a Manager, Social Creative at Visa include an expertise in design for social media, a solid understanding of platform nuances, storytelling ability, and an aptitude for trend tracking. Additionally, strong collaboration and leadership skills are vital for fostering creativity across teams and maintaining high standards.

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What can I expect in terms of work environment as a Manager, Social Creative at Visa?

As a Manager, Social Creative at Visa, you can expect a hybrid work environment that blends in-office collaboration with remote work. This flexibility encourages creativity and teamwork while still allowing for individual contributions to thrive. Days in the office will be confirmed by your hiring manager to fit personal and team needs.

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Common Interview Questions for Manager, Social Creative
Can you describe your experience with social content creation?

When answering this question, provide specific examples of social content you've created, including platforms used and the creative process involved. Highlight any successes in engagement metrics or brand feedback to demonstrate your effectiveness.

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How do you stay current with social media trends?

Discuss strategies for keeping up with social trends, such as following industry leaders, engaging with social media communities, and utilizing analytics to understand audience behaviors. Tailor your answer to showcase how this knowledge would benefit the Manager, Social Creative role.

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What is your approach to developing engaging visual content?

Share your creative process for developing visual content, from brainstorming concepts to final design. Include any tools or frameworks you use to ensure the content meets both brand standards and audience engagement goals.

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How do you handle tight deadlines in content production?

Stress your ability to prioritize tasks and manage time effectively. Provide an example of a past experience where you successfully met a tight deadline without compromising the quality of the content.

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Describe a successful social campaign you led.

Discuss a specific campaign, outline your role, and detail the process from inception to execution. Focus on metrics demonstrating its success, such as engagement rates or audience growth.

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How would you collaborate with social strategists in this role?

Emphasize the importance of collaboration in bringing creative visions to life. Talk about how you would involve social strategists from the concept phase and keep communication open throughout the process to align on strategies.

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Can you give an example of a project where you used user feedback to refine your content?

Provide a real-life example where you incorporated user feedback into your project to enhance its effectiveness. Highlight the changes made and the positive impact it had on content performance.

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What techniques do you use to create visually appealing social posts?

Mention techniques such as using striking images, bold typography, and cohesive color schemes. You could also touch on the importance of ensuring that posts align with brand identity while grabbing attention.

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How do you measure the success of your social content?

Discuss metrics you track, such as engagement rates, shares, and comments. Explain how these metrics inform your future content strategies, ensuring continuous improvement and alignment with brand goals.

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What do you believe is the future of social media content?

Share your insights on emerging trends, such as the growing importance of video content, interactive elements, or inclusivity in branding. Tailor your response to fit Visa's brand objectives and market standing.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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