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Product Manager, Authorize.Net - job 8 of 9

The Product Manager, Authorize.Net Product Management, is responsible for the strategy, commercialization, and delivery of Authorize.Net products.  The key objective of this role is to drive E2E client service experience using the next generation of advanced technologies to delight the customers with the concept of “help is always available” to our clients anytime and anywhere.  This individual will have a deep understanding of the product line, a knowledge of how its components interact with the rest of Visa solutions, and the competitive landscape in the overall SMB payment solutions to articulate the future vision of the products. 

The ideal candidate should have a passion for delivering the best product experience for the customers, demonstrate in-depth understanding of the overall SMB payment markets, and is technical savvy on latest payment and software technologies. They should be able to envision, design, test and deliver the appropriate customer-centric solutions that enable business growth for our clients. They should have a firm understanding of both the client (merchant) and consumer experience as it relates to the end to end payment solution space. Having a viewpoint that is built upon a solid understanding of how payment solutions and consumer expectations for online payments have evolved over the last decade will be central to their ability to succeed.

Experience in customer-centric user experience and product strategy is essential. They should have had ‘hands on’ experience developing, configuring and commercializing payment solutions that are designed for the SMB markets. The candidate must be a creative problem solver who works well in a highly collaborative environment, can bring structure to ideation teams, and has an ability to effectively communicate at all levels of the organization. The candidate must be able to demonstrate specific payment product expertise to both internal and external clients. Experience working with technical and product development teams in an agile environment will also be critical to achieving their goals.

The Product Manager will be responsible for establishing and executing strategic payment solution initiatives. They will report on the overall Authorize.Net product development progress to leadership teams. They will also represent Authorize.Net directly with merchants and partners in strategic sales situations. They will ensure that the product vision, strategy and roadmaps are closely aligned and well-articulated to customers, prospects and partners, as well as internally within Visa.  

As a product manager, the candidate must have a proven history of managing a successful launch of a new product through phases of a product’s lifecycle – from concept through management and ultimately sunset- is essential. In addition to real-world experience and instinct, they should have the ability to leverage well-structured empirical models and financial artifacts to support their business plans and strategy.

Strong interpersonal skills and the ability to build great relationships generate consensus and promote excitement and enthusiasm while bridging fraud initiatives and client priorities are critical qualities for success. This person will focus on working not only internally to deliver breakthrough results, but also externally evangelizing those results to the global marketplace. Above all, this person must intrinsically be a champion for Authorize.Net products and promote usage within the company and to global clients. This position may require occasional travel to client sites and Visa locations around the globe.

 

Essential Functions

  • Lead the product delivery for Authtorize.Net products serving SMB merchants, acquirers, and technology partners.
  • Drive end-to-end product portfolio management including synthesizing market needs, product vision and strategy, roadmap creation, communication, and customer enablement.
  • Partner with technical leadership and product development teams in delivering new feature functionality to market.
  • Prioritize, plan and oversee new product introduction initiatives that support the business strategy and enable growth.
  • Manage product investment budgets and forecasts. Lead continuous product planning and portfolio management in support of global business strategy and operations.
  • Collaborate with global and regional leadership, as well as sales and business development functions to define go-to-market strategies and develop integrated global roadmaps.
  • Actively contribute to the vision for the future of the Acceptance Platform product portfolio and inspire customers, partners and employees.
  • Represent the business and product management in client engagements and industry events. Evangelize the value and differentiation of Payment Analytics and the broader Acceptance platform product portfolio within the payments ecosystem.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager, Authorize.Net, Visa

Are you ready to take the next step in your career as a Product Manager at Authorize.Net in Bellevue? This is an exciting opportunity for individuals who are passionate about innovation in the payment solutions space! In this role, you will be the driving force behind the strategy, commercialization, and delivery of Authorize.Net products, ensuring that clients receive an unparalleled service experience. You’ll get to leverage the latest technology to create a world where "help is always available" at their fingertips. To excel, you'll need a deep grasp of the SMB payments landscape and how Authorize.Net fits within the intricate web of Visa solutions. We’re looking for someone who not only understands product lifecycles but has a track record of launching successful products that delight customers. Your role will encompass everything from doodling initial concepts to meticulously managing product budgets and forecasts. With your strong interpersonal skills, you’ll build impactful relationships internally and externally, communicating effectively across all levels. You’ll work in a highly collaborative environment, bringing valuable insights from your experience to the table, while mentoring teams to create innovative customer-centric solutions. Plus, you'll represent Authorize.Net at industry events, showcasing our products to clients globally. If you're a creative problem solver with a love for building great products and solutions, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Product Manager, Authorize.Net Role at Visa
What are the key responsibilities of a Product Manager at Authorize.Net?

As a Product Manager at Authorize.Net, your key responsibilities will include leading product delivery for SMB merchants, managing end-to-end product portfolio management, collaborating with technical leadership for new features, and creating communication strategies for customer enablement. Additionally, you'll be involved in prioritizing product initiatives that align with business growth strategies and actively engaging with clients and industry representatives.

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What qualifications are necessary for the Product Manager position at Authorize.Net?

To qualify for the Product Manager role at Authorize.Net, candidates should possess a solid understanding of SMB payment markets, technical savviness regarding payment technologies, and experience with customer-centric user experience and product strategy. Prior hands-on experience in product management, specifically focusing on payment solutions, along with the ability to communicate effectively with both technical and non-technical stakeholders is essential.

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How does the Product Manager at Authorize.Net contribute to product development?

The Product Manager at Authorize.Net plays a critical role in driving the strategy and execution of product development. They will collaborate with technical teams to evaluate market needs, create product roadmaps, and ensure seamless integration of customer feedback into product features. As a representative of the product during client engagements, they also advocate for Authorize.Net products within the marketplace.

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What kind of work environment can a Product Manager expect at Authorize.Net?

Product Managers at Authorize.Net can expect a hybrid work environment that encourages collaboration and creativity. You’ll be surrounded by passionate professionals who thrive in teamwork and are dedicated to enhancing product experiences for clients. Expect to engage extensively with various teams, from technical development to marketing, fostering a dynamic workplace atmosphere.

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What personal qualities are important for a successful Product Manager at Authorize.Net?

Success as a Product Manager at Authorize.Net requires strong interpersonal skills, creativity in problem-solving, and the ability to bridge company initiatives with client priorities. A passion for product innovation, effective communication skills, and the capability to inspire and enhance teamwork are vital qualities that set the best candidates apart in this role.

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Common Interview Questions for Product Manager, Authorize.Net
Can you describe your experience in product management for payment solutions?

When answering, focus on specific examples of payment solutions you've managed, detailing your role in the product lifecycle, market analysis, and any challenges you overcame during the process. Highlight any successful product launches under your leadership and how they were received in the market.

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How do you prioritize product features and initiatives?

Illustrate your approach by mentioning frameworks or tools you use for prioritization, such as the MoSCoW method or RICE scoring. Discuss how you gather input from stakeholders, analyze customer needs, and ensure alignment with overall business goals while making your decisions.

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What strategies do you use to understand the SMB market in payment solutions?

Describe the research methods you employ, such as market analysis, listening to customer feedback, and studying competitor products. Be sure to mention any tools or analytics you utilize to capture valuable insights that guide product development for SMB clients.

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Describe a time when you faced a significant challenge in product development.

Provide a specific example where you encountered a challenge, what steps you took to address it, and what the outcome was. Emphasize your problem-solving skills and adaptability while aligning your response with the values and competencies sought by Authorize.Net.

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How do you incorporate user feedback into product design?

Explain the processes you follow for collecting, analyzing, and integrating user feedback into your product updates or new feature designs. Mention how you communicate findings to technical teams and make adjustments based on iterative testing and feedback loops.

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How do you communicate product vision and strategy to stakeholders?

Focus on your communication skills and storytelling ability. Describe how you present data and insights in a relatable way, utilizing visuals or summaries to drive engagement. Highlight the importance of tailoring your message to different audiences effectively to ensure alignment and support.

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What role does cross-functional collaboration play in your product management approach?

Share specific examples of how you've successfully engaged with other teams, such as development, marketing, and sales, to achieve a common goal. Discuss how collaboration enhances creativity and leads to better product outcomes.

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How do you stay updated on trends and innovations in payment technologies?

Outline your approach to continuous learning through industry blogs, webinars, conferences, and networking. Mention specific resources or communities you value, and how staying informed helps you bring innovative ideas to your product management practice.

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What do you believe is essential for a successful product launch?

Discuss the various components you consider crucial for a successful product launch, including thorough market research, effective communication strategies, robust training for sales and customer service teams, and having a comprehensive go-to-market plan in place.

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How would you handle conflicts between different stakeholders during product development?

Demonstrate your conflict resolution skills by providing examples of how you listen to differing viewpoints, facilitate discussions, and encourage collaborative solutions. Emphasize your focus on keeping the end goals in mind while promoting mutual respect and understanding among stakeholders.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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