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Senior Director - Site Reliability Engineering - job 12 of 21

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Job Summary: As the Senior Director of Site Reliability Engineering (SRE), you will lead a team of SREs to ensure the highest level of performance and reliability of our services. You will be responsible for the end-to-end availability and performance of mission-critical services and building automation to prevent problem recurrence. The role requires a strategic leader who can create a vision for the SRE function and drive a culture of ‘automation first’ to improve the scalability and stability of our systems.

Essential Functions:

Lead and scale the SRE team, setting objectives and key results that align with the company’s strategic goals.
Develop and implement SRE policies, standards, and best practices for enterprise-wide systems.
Define standards for building reliable applications that are highly available and resilient.
Drive the adoption of a DevSecOps culture, fostering collaboration between development and operations teams.
Oversee the design and implementation of solutions for system monitoring, logging, alerting, and incident response.
Collaborate with product development teams to ensure reliability and scalability are considered at the design phase.
Manage on-call rotations, incident management processes, and post-mortem analyses to ensure continuous improvement.
Define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets for all critical services.
Work closely with the security team to ensure compliance with industry standards and regulatory requirements.
Lead initiatives to improve CI/CD pipelines and automate infrastructure provisioning and deployment.
Provide technical leadership and mentorship to team members, encouraging professional growth and technical excellence.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa is not offering relocation assistance for this role.

Average salary estimate

$175000 / YEARLY (est.)

min

max

$150000K

$200000K

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What You Should Know About Senior Director - Site Reliability Engineering, Visa

Join our dynamic team as a Senior Director of Site Reliability Engineering (SRE) in Foster City, where your leadership will make a profound impact on our mission-critical services! In this engaging role, you’ll spearhead a talented group of SREs committed to ensuring the highest levels of service performance and reliability. With your strategic vision, you’ll set the tone for a 'automation first' culture, driving innovation that enhances the scalability and stability of our systems. Imagine creating and implementing comprehensive policies and best practices that ripples across the entire organization! Your role will include defining standards for reliable and resilient applications, promoting a collaborative DevSecOps environment, and overseeing design strategies that incorporate reliability from the get-go. You will also handle crucial aspects like incident management processes, SLOs, and error budgets, ensuring we’re always on the cutting edge of performance. With your guidance and mentorship, your team will thrive and evolve professionally. This hybrid position allows you the flexibility to balance remote work with in-office engagement, ideally spending 2-3 days at our Foster City location. Join us to reshape the future of our systems while enjoying a transformative leadership experience!

Frequently Asked Questions (FAQs) for Senior Director - Site Reliability Engineering Role at Visa

What are the responsibilities of a Senior Director - Site Reliability Engineering at your company?

As a Senior Director - Site Reliability Engineering at our company, your responsibilities include leading the SRE team, developing SRE policies and best practices, and overseeing system monitoring and incident management. You will also collaborate closely with product development teams, define Service Level Objectives (SLOs), and drive the adoption of CI/CD best practices to ensure high system reliability and scalability.