The Analyst role is within Global Client Services Loyalty VAS Go-To-Market Services organization and maintain the developed operational experience in a repeatable and scalable process for Loyalty Products, a Visa proprietary application.
Global Client Services Loyalty Go-To-Market Services organization helps issuers, merchants, and acquirers execute marketing promotions that change and reward cardholder behavior, increase revenue and build deeper, more profitable customer relationships. Our robust loyalty applications provide options for program customization and enhanced cardholder experiences, helping our clients to differentiate their loyalty programs from the competition.
The ideal candidate will be a self-motivated, highly collaborative team player who is proactive at identifying and resolving issues. This individual contributor position is based Atlanta office location. Relocation assistance cannot be provided.
What you’ll do:
Your responsibilities will grow with the role, but the list below provides a picture of the tasks you’ll be doing at the outset:
What you'll bring:
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Welcome to your next exciting career opportunity as a Service Experience Analyst with Visa in Atlanta! In this unique role, you’ll become an integral part of our Global Client Services Loyalty VAS Go-To-Market Services team. Your mission will be to help maintain a seamless operational experience for our Loyalty Products, a proprietary application designed to elevate client interactions and customer loyalty. You'll be at the forefront of developing subject matter expertise on Loyalty services, ensuring clients receive exceptional support and guidance. This isn’t just about crunching numbers; it’s about collaborating with cross-functional teams and communicating effectively with stakeholders who might not share your technical background. You’ll coordinate and influence teams across technology, product management, and marketing to deliver outstanding solutions that enhance client relationships. If you're the kind of person who finds joy in solving problems, has a knack for simplifying complex ideas, and thrives in a fast-paced environment, this position will allow you to shine! You’ll be responsible for analyzing operational changes, identifying improvements, and ensuring that our clients have the best possible experience. Just remember, this role is all about teamwork and proactive communication. If you've got the passion to elevate customer experiences, then this is the perfect role for you. Please note that this is a hybrid position and the specific days in the office will be determined once you join our team. We can't wait to see how you'll make an impact at Visa!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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