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Site Reliability Engineering - Sr. Consultant - PRE image - Rise Careers
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Site Reliability Engineering - Sr. Consultant - PRE - job 17 of 20

Single window support: Leverage deep understanding of Hadoop and its related tools specially Hive, SPARK, HDFS and do complete RCA be it platform or user code/config related.
System configuration: Recommend necessary changes to the system to DAP platform engineering by checking system activity and user logs for triaging and troubleshooting.
Performance Tuning: Direct team members on crafting efficient queries, leveraging expertise in performance tuning and optimization strategies for big data technologies.
Issue resolution across Tech teams: Troubleshoot and resolve complex technical issues. Identify root causes, finding which Tech/Data platform team can fix it and coordinating among those teams.
Reliability engineering: Creating reports to define performance and resolution metrics for proactively identifying issues and generating alerts.
Office hours and liaising: Calls across regions in multiple time zones to ensure timely client delivery.
Knowledge cataloging and sharing: Share knowledge and cross-train peers across geographic regions using Wikis and communications. Provide comms around issues/outages affecting multiple users.
Develop Standards: The team would prepare standard configuration for a variety of VCA workloads to make the jobs run with optimal settings to maintain good cluster health while executing the jobs efficiently.
Continuous Learning of VCA workload: Continuously learn and stay updated with the changing nature of data science jobs to help improve Cluster utilization.
 
With active engagement, collaboration, effective communication, quality, integrity, and reliable delivery, develop and maintain a trusted and valued relationship with the team, customers, and business partners.


This is a SRE Role to provide support for Technical hadoop related issues impacting VCA data scientists users on day to day basis. it includes performance tuning, SPARK optimization, Data Availability, Issue triages and user communication.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

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What You Should Know About Site Reliability Engineering - Sr. Consultant - PRE, Visa

Looking for an exciting opportunity to dive into the world of site reliability engineering? Then look no further! As a Senior Consultant - Site Reliability Engineering at PRE in Austin, you'll play a crucial role in ensuring the reliability and performance of our Hadoop ecosystem. Your days will be filled with leveraging your deep understanding of Hadoop and tools like Hive, SPARK, and HDFS to conduct thorough root cause analysis for both platform and user code-related issues. You'll also recommend vital system configuration changes and lead your team in crafting efficient queries that optimize performance for big data technologies. Collaboration is key, as you'll troubleshoot complex technical issues across various tech teams, coordinating effectively to identify root causes and solutions. Additionally, you'll create insightful reports that define performance metrics, enabling the proactive identification of emerging issues. As you liaise with peers across regional offices, you’ll ensure smooth communication and timely client delivery, sharing your knowledge through resource hubs like Wikis. Want to maintain excellent cluster health? You'll prepare standard configurations to enhance workload efficiency while continuously learning and adapting to the ever-evolving landscape of data science jobs. This hybrid position offers flexibility, allowing you to alternate between remote work and collaborating in the office. If you're passionate about creating reliable systems and fostering strong relationships with teammates and clients alike, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Site Reliability Engineering - Sr. Consultant - PRE Role at Visa
What are the main responsibilities of a Site Reliability Engineering - Sr. Consultant at PRE?

As a Site Reliability Engineering - Sr. Consultant at PRE, your primary responsibilities include performing root cause analysis on Hadoop-related issues, troubleshooting complex problems across tech teams, and recommending system configuration changes. You'll also lead your team in performance tuning and optimization strategies, create reports to define performance metrics, and share knowledge with peers to enhance overall team effectiveness.

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What qualifications are needed for the Site Reliability Engineering - Sr. Consultant position at PRE?

To qualify for the Site Reliability Engineering - Sr. Consultant position at PRE, candidates should have a deep understanding of Hadoop and its ecosystem, particularly Hive, SPARK, and HDFS. A background in performance tuning and optimization for big data technologies is essential, alongside strong problem-solving skills to troubleshoot and resolve technical issues efficiently.

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How does a Site Reliability Engineering - Sr. Consultant at PRE ensure system performance?

A Site Reliability Engineering - Sr. Consultant at PRE ensures system performance by conducting thorough reviews of system activities and user logs, recommending necessary configuration changes, and directing team members in crafting efficient data queries. Your expertise in performance tuning is crucial for maintaining optimal cluster health and system reliability.

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What does the hybrid work model look like for a Site Reliability Engineering - Sr. Consultant at PRE?

The hybrid work model for a Site Reliability Engineering - Sr. Consultant position at PRE allows you to split your time between remote work and on-site collaboration. Employees are expected to work from the office 2-3 days a week, depending on leadership guidance, with a focus on being in the office at least 50% of the time based on business needs.

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What kind of team dynamics can a Site Reliability Engineering - Sr. Consultant expect at PRE?

As a Site Reliability Engineering - Sr. Consultant at PRE, you can expect a collaborative team environment focused on effective communication, active engagement, and a commitment to quality and reliability. You'll work closely with tech teams and data scientists while fostering valuable relationships with clients and business partners.

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Common Interview Questions for Site Reliability Engineering - Sr. Consultant - PRE
What is your experience with Hadoop and its related tools?

In answering this question, highlight specific projects where you utilized Hadoop, Hive, SPARK, or HDFS. Discuss your success in troubleshooting and optimizing system performance and mention any performance tuning strategies you've implemented.

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Can you describe a challenging technical issue you resolved?

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe the issue, your role in identifying the root cause, the steps you took to resolve it, and the outcomes of your actions. Make sure to emphasize teamwork and collaboration.

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How do you approach performance tuning for big data applications?

Discuss your methodology for analyzing system performance, identifying bottlenecks, and optimizing query execution. Highlight any specific techniques or tools you use to enhance performance and how you foster collaboration within your team to achieve results.

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What strategies do you use to communicate technical issues to non-tech stakeholders?

Explain how you simplify complex technical jargon into relatable terms. Share examples of how you’ve successfully communicated issues during outages or performance bottlenecks to clients and team members, ensuring they understand the implications and necessary solutions.

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How would you ensure effective knowledge sharing within the team?

Talk about your experience in creating documentation, running knowledge-sharing sessions, and utilizing platforms like Wikis to share information. Emphasize the importance of fostering a learning culture within the team to empower peers.

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Describe a time you had to work across different time zones.

Discuss how you've managed meetings and collaborations with teams in various time zones. Emphasize your adaptability and the tools you use to remain connected, ensuring project continuity and timely delivery.

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What is your understanding of data availability?

Clearly define data availability and its significance in site reliability engineering. Provide insights into methods you’ve implemented to ensure data is continuously available, including monitoring and alerting strategies for immediate response.

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How do you prioritize tasks when managing multiple projects?

Share your approach to prioritizing tasks based on urgency and impact. Mention using project management tools or techniques like the Eisenhower Matrix to organize tasks effectively while ensuring deadlines are met.

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What role does continuous learning play in your work as an SRE?

Discuss how continuous learning is fundamental in the rapidly evolving tech landscape and how you stay updated on the latest tools, techniques, and methodologies. Describe any recent courses or certifications that align with your role.

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Why do you want to work for PRE as a Site Reliability Engineering - Sr. Consultant?

Express your enthusiasm for PRE's commitment to innovation and collaboration. Share how the company’s values align with your career goals and your desire to contribute to enhancing system reliability and performance.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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