The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) CRM Technology team and is responsible for managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions.
The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.
Essential Functions
Design, develop, test, document, deploy, and support high quality technical solutions on Microsoft Dynamics 365 CRM Platform.
Integrate MS Dynamics 365 CRM with other applications using Realtime or batch integrations or building custom solutions using webservices.
Implement best development practices for efficiency like leveraging re-use, eliminating duplicative components, efficient architectural design.
Able to work on multiple projects and initiatives simultaneously with different/competing timelines and demands.
Flexible to work on Project Implementations, Operations and Support activities.
Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels
Coordinate with other developers and stakeholders for providing technical solutions for implementation and support related needs including working on a wide variety of tasks spanning the full application development life cycle and maintenance.
Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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As a Software Engineer specializing in Microsoft Dynamics CRM at our innovative company in Austin, you'll be joining our dynamic Customer Relationship Management (CRM) team within Payment Product Development (PPD) CRM Technology. In this role, you’ll have the opportunity to manage system requirements, design, develop, and implement cutting-edge applications that enhance our CRM capabilities. Collaborating closely with business owners, you'll help deliver top-notch packaged software and tailor-made solutions, making a real impact on our operations. Your day-to-day tasks will involve designing and developing high-quality technical solutions on the Microsoft Dynamics 365 CRM Platform, as well as integrating it with various applications using both real-time and batch integrations. You'll also be expected to follow best practices to improve efficiency, such as reusing components and creating robust architectural designs. With the ability to juggle multiple projects and deadlines, you'll thrive in our fast-paced environment. As a hybrid position, you'll have the flexibility to balance your work between home and the office, with set days designated for in-person collaboration. Join our team and bring your strong experience in CRM technical solutions to help drive our success and service delivery.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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