Sr. Director - job 1 of 20

The Senior Director at Visa is responsible for overseeing the entire development life cycle with significant impact on the bottom line. This role involves leading multiple technical teams, collaborating across various departments like Product Office and Cybersecurity, managing enhancements and maintenance of services, building a culture of engineering excellence, and driving the modernization roadmap.

To qualify for the Senior Director position at Visa, candidates should have extensive experience in leading technical teams, particularly in the payments industry. A robust background in agile delivery, complex integration projects, and high-volume transaction processing is preferred. Strong leadership capabilities and a focus on fostering innovation are essential.

The Senior Director at Visa promotes engineering excellence by influencing best practices in quality, security, performance, scalability, and resilience across all teams. This includes implementing automation processes for software development, testing, and deployment, as well as managing technical debt and costs to align with organizational goals.

The work culture for the Senior Director at Visa is dynamic and collaborative, emphasizing a diverse environment where innovation thrives. Leaders in this position are expected to mentor and invest in their teams, encouraging personal growth and fostering a strong client-focused mindset across the organization.

The Senior Director plays a critical role in shaping the future of Visa's Issuing Solutions by leading transformative initiatives that expand market reach and enhance client offerings. This position involves collaborating with global teams to develop strategies that drive revenue growth through innovative technology solutions.

When leading diverse teams, I prioritize fostering a collaborative culture where each voice is heard. I encourage open communication and ensure that team members feel valued, allowing us to leverage varied perspectives to drive innovation and excellence.

Absolutely! I once managed a high-volume transaction processing project where cross-functional collaboration was key. I coordinated efforts between engineering, product management, and compliance to not only meet project deadlines but also exceed performance expectations.

To foster innovation, I create an environment where experimentation is encouraged, giving my teams the freedom to explore new ideas. Regular brainstorming sessions and hackathons can spark creativity and generate valuable insights that contribute to the overall vision.

I prioritize technical debt management by integrating it into our project planning processes. Regularly assessing and addressing technical debt ensures our systems remain efficient, scalable, and aligned with best practices, ultimately reducing future costs and risks.

I have extensive experience implementing agile methodologies across various teams. I believe in the power of iterative development and continuous feedback, which helps teams remain adaptable and responsive to changing requirements and market conditions.

Compliance is paramount, particularly in the payments industry. I work closely with our legal and compliance teams to ensure that all projects meet the necessary regulatory requirements, integrating compliance checks into our development life cycle to avoid any pitfalls.

Investing in my team's career development involves creating personalized growth plans for each member. I actively encourage participation in training and mentorship programs, ensuring my team has the resources necessary for continuous learning and professional advancement.

Technology is at the heart of Visa's future. It's essential for driving innovation, enhancing the client experience, and streamlining operations. By staying ahead of tech trends and adopting emerging technologies, we’ll be well-positioned to lead the payments industry forward.

In my previous role, I faced a situation with conflicting priorities between product development and client requirements. I facilitated discussions between the teams to align on our common objectives, ultimately prioritizing tasks that would deliver the most value while maintaining our commitments.

Building a strong organizational culture starts with defining our core values and ensuring they are lived out daily. I advocate for transparency, inclusivity, and recognition, fostering an environment where team members feel inspired and motivated to contribute to our shared goals.