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Sr. Director, Affluent & Consumer Segments - job 18 of 20

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Team Summary

The Consumer Card Product & Segments group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions globally. The team is also responsible for the development and deployment of innovation across this product suite. To do this, we work in close partnership with Visa clients and key internal and external stakeholders across the globe. We are also a key part of the transition of conventional card-based solutions onto digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across Visa’s global regions.

Visa Inc. is seeking a dynamic and visionary Senior Director to lead the development, and delivery of Visa's Affluent Consumer Segment strategy. This role is pivotal in driving the evolution of our offerings, from creating new, Ultra High Net Worth (UHNW)-focused propositions to refreshing our existing Mass Affluent product set. The ideal candidate will be a thought-leader, who has experience in and a hunger to 'roll up their sleeves' and get involved in new product development and go-to-market planning, and who has exceptional cross-functional stakeholder management skills and a proven talent for leading and inspiring teams.

Reporting to the VP, Card Products & Segments, the SD, Affluent & Consumer Segments will be responsible for initiatives across six broad areas of responsibility.

Key Responsibilities:

Strategic Leadership:

Develop and execute a comprehensive strategy for Visa's Affluent Consumer Segments – from Mass Affluent through to Ultra High Net Worth (UHNW).
Identify market opportunities and trends to drive innovation and growth within the Affluent Segment.
Work closely with executive leadership to align segment strategies in line with overall business objectives.

Product Development & Enhancement:

Lead the development of new, innovative UHNW propositions that meet the unique needs of this narrow but important consumer base.
Oversee the refresh and enhancement of existing Mass Affluent products to ensure they remain competitive and relevant.
Collaborate across the Product organization and with marketing, finance, risk, compliance and technology teams to deliver best-in-class solutions.

Stakeholder Management:

Foster strong relationships with internal and external stakeholders, including financial institutions, partners, and service providers.
Serve as a key spokesperson for the Affluent Segment, representing Visa at industry events and forums.
Ensure alignment and collaboration across various functions and regions to drive successful product launches and initiatives.

Team Leadership:

Lead and mentor a high-performing team of direct and dotted line reports, fostering a culture of innovation, collaboration, and excellence.
Provide guidance and support to team members, enabling their professional growth and development.
Drive accountability and performance through clear objectives and regular feedback.

International Focus:

Leverage significant international experience to drive global strategies and adapt them to regional markets.
Ensure a deep understanding of highly diverse market dynamics and industry landscapes as well as consumer behaviors and preferences across different geographies.

Future Segment Strategy planning and development

While the initial focus of this role will be on Affluent Segments, the role-holder will also need to plan for development of strategies to appeal to and drive Visa preference amongst.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$175000 / YEARLY (est.)

min

max

$150000K

$200000K

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What You Should Know About Sr. Director, Affluent & Consumer Segments, Visa

Visa Inc. is on the lookout for an exceptional Sr. Director, Affluent & Consumer Segments to join our vibrant team in San Francisco. In this pivotal role, you will be at the helm of developing and executing our strategy for the Affluent Consumer Segment, ranging from the Mass Affluent to Ultra High Net Worth (UHNW) markets. You'll have the unique opportunity to lead innovation in Visa's core products, including Credit, Debit, and Prepaid payment solutions, to ensure they meet the evolving needs of a discerning clientele. Collaborating closely with both internal and external stakeholders, your strong leadership will influence the enhancement of existing offerings while also spearheading the creation of new propositions tailored to the UHNW sector. Your expertise will also allow you to identify market trends and opportunities, ensuring our strategies align with business objectives. As you foster relationships with key financial institutions and represent Visa at industry events, your ability to inspire and mentor a high-performing team will be crucial for driving the innovation culture we strive for. You’ll play a key role in promoting Visa’s leading payment solutions globally, helping consumers seamlessly manage their spending across diverse market dynamics. We're excited to see how your strategic vision can elevate our offerings and maintain Visa's reputation as the top choice for affluent consumers. If you’re someone who thrives in a collaborative environment and enjoys rolling up your sleeves to drive results, this is the perfect opportunity for you to make a significant impact at Visa.

Frequently Asked Questions (FAQs) for Sr. Director, Affluent & Consumer Segments Role at Visa

What are the primary responsibilities of the Sr. Director, Affluent & Consumer Segments at Visa?

The Sr. Director, Affluent & Consumer Segments at Visa is crucial in developing a comprehensive strategy for the Affluent Consumer Segment, overseeing product development, managing stakeholder relationships, and leading a high-performing team. You will be responsible for identifying market trends, launching innovative products tailored to UHNW clients, and ensuring that Visa’s offerings remain competitive and effective in the market.