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Staff DevOps Engineer - job 9 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Join Visa’s Technology Organization as a Staff DevOps Engineer in Austin, where you can be part of a remarkable community that’s reshaping the future of commerce! This position offers a unique opportunity to tackle complex challenges while working on the world’s most sophisticated processing networks. With your expertise in Jenkins, Docker, Kubernetes, and Ansible, you’ll collaborate closely with our development and operations teams to enhance our software development and deployment processes. As a vital member of our dynamic team, you will ensure the stability of critical applications through proactive maintenance and automation activities. You’ll have the chance to dive deep into production issue troubleshooting, manage containerization solutions, and oversee application releases. If you’re passionate about building and deploying modern services and enjoy making an impact on a global scale, we want to hear from you! Embrace the opportunity to work in a hybrid setup, offering you the flexibility to balance remote work with in-office collaboration, all while immersing yourself in continuous learning and partnership with various teams.

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the main responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, your key responsibilities include supporting critical applications through proactive maintenance, developing automation tools for engineering support tasks, and troubleshooting production issues. You'll coordinate application releases and ensure seamless integration of deployed applications while utilizing your skills in Docker, Kubernetes, and Ansible.

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What skills are required for the Staff DevOps Engineer role at Visa?

Visa seeks a Staff DevOps Engineer with extensive experience in Jenkins, Docker, Kubernetes, and scripting languages. Essential skills also include the ability to identify improvement strategies, collaborate with various teams, and apply debugging tools to resolve technical issues effectively.

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What does the hybrid work model look like for the Staff DevOps Engineer at Visa?

The hybrid work model at Visa allows Staff DevOps Engineers to alternate between remote and office work. Employees are expected to be in the office for 2-3 set days a week, providing the flexibility to meet business needs while maintaining a collaborative environment.

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What qualifications do I need to apply for the Staff DevOps Engineer position at Visa?

To apply for the Staff DevOps Engineer position at Visa, candidates should possess a strong technical background in relevant programming languages, extensive experience in DevOps tools and practices, and a growth mindset eager to embrace new technologies. Collaborative spirit and the ability to push boundaries are also vital.

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What type of projects can I expect to work on as a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, you will work on innovative payment flows, cybersecurity solutions, and large-scale B2C platforms. You'll engage with complex distributed systems, solving significant challenges that impact millions of users worldwide.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with automation in your previous DevOps roles?

When addressing your experience with automation, focus on specific tools you've used, such as Ansible or Jenkins. Discuss the processes you've automated, the challenges encountered, and how your solutions improved efficiency and reliability in software deployments.

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How do you handle failures in production systems?

Discuss your systematic approach, including monitoring systems, root-cause analysis, and implementing fixes to prevent future issues. Emphasize your proactive communication with teams during troubleshooting and how you ensure service restoration swiftly.

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Describe a time when you had to collaborate with cross-functional teams as a DevOps engineer.

Share your experience highlighting the importance of collaboration among development, QA, and operations teams. Discuss specific projects where your collaboration led to improved deployment processes or removed bottlenecks in the workflow.

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What techniques do you use to optimize application performance?

Explain the performance metrics you monitor, the tools you use for performance analysis, and how you implement changes based on insights gathered. Be specific about the technologies utilized in optimizing performance.

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How do you stay updated with the latest trends in DevOps?

Mention reading industry blogs, following key influencers on social media, participating in webinars, and engaging with DevOps communities. This shows your commitment to continuous learning and adaptation.

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What is your approach to containerization using Docker and Kubernetes?

Discuss your hands-on experience with Docker for building images and Kubernetes for orchestration. Explain how containerization has transformed your deployment strategies and improved scalability.

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Can you give an example of a challenging technical problem you solved?

Use the STAR format to outline a challenging technical issue, the steps you took to diagnose it, how you implemented a solution, and the successful outcome. This gives interviewers a clear picture of your problem-solving skills.

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What best practices do you follow for configuration management?

Talk about your experience with tools like Ansible or Chef. Discuss best practices such as version control for configuration files, testing configurations before rollout, and the importance of documentation.

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How do you prioritize tasks when working on multiple projects simultaneously?

Share your strategies, such as using project management tools or agile methodologies, to keep track of deadlines and deliverables. Highlight your adaptability and communication with team members to manage expectations.

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What motivates you as a Staff DevOps Engineer?

Reflect on your passion for solving complex problems, working with cutting-edge technologies, and collaborating in a team-driven environment. Share specific examples that underline what drives your dedication in your role.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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