Sr. Manager UX Design Research - job 15 of 20
About North America Product & Solutions
We are looking for a Research Lead, who is passionate about embedding user research deeply into the product design and go-to-market processes in North America. In this role, you'll be a core member of our regional Solution Design team, working alongside a blended team of product managers and designers to bring new and early-stage products and solutions to life the North America market.
Your research expertise will help inform decisions throughout the product development process. This role will work across key strategic product lines within Visa such as digital, e-commerce, risk and identity, BNPL, and more.
Key Responsibilities
- Lead qualitative and quantitative research programs with a hypotheses-led/problem statement approach
- Manage participant recruitment and associated privacy and data considerations
- Weave together a story for internal and external stakeholders that demonstrates how the research meets their objectives
- In partnership with product and design colleagues, define and prioritize research that should be completed to achieve successful product incubations in North America.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Average salary estimate
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If you're a seasoned professional ready to take on a dynamic role as the Sr. Manager of UX Design Research at Visa in the bustling city of San Francisco, this could be your next big adventure! At Visa's North America Product & Solutions team, you'll dive deep into user research, becoming an integral part of the Solution Design squad. Your mission? To embed research insight into our product design and go-to-market strategies effectively. Collaborating with product managers and designers, you'll help breathe life into new and innovative solutions tailored for the North American market. Your expertise will influence the development of various strategic product lines, including digital solutions, e-commerce, risk and identity, and buy now, pay later options. This role invites you to lead comprehensive qualitative and quantitative research programs, while managing participant recruitment with a keen eye on privacy and data concerns. Additionally, you’ll craft compelling narratives to showcase how your research aligns with both internal teams and external stakeholders. In partnership with colleagues, you'll prioritize essential research initiatives ensuring product success. Plus, with a hybrid work model, you'll have flexibility while contributing to a vibrant team environment. We can't wait to see the impact your insights will create at Visa!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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