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Sr. Marketing Manager - job 15 of 23

Visa is seeking a versatile Sr. Marketing Manager with a generalist approach to join our dynamic team. The ideal candidate will have a broad marketing skill set in the small business marketing space and  will be responsible for  creating compelling content for our digital, social media, and events platforms, managing customer advocacy and success stories, and coordinating both in-person and virtual events in collaboration with a supportive team. This role requires a creative, strategic thinker with a profound understanding of how to use content to engage audiences and develop strategies that drive revenue growth. The role will sit within the Authorize.net brand of Visa Acceptance Solutions, an open digital payments management platform. This role reports to Head of Marketing for Authorize.net, a Visa Solution.
This Position Will Be Responsible For
Develop and execute a content strategy for our digital and social media platforms that aligns with our business goals and is tied to revenue growth.

  • Create engaging, digital, SEO-optimized content that resonates with our target audience and promotes brand engagement.

  • Support content creation and management with 3rd party publishers tied to quarterly growth campaigns.

  • Lead creation of webinars and break down content into other digital usable formats.

  • Draft regular newsletters to our target audiences and other email content to promote crossell/upsell opportunities to our clients and report back findings with a test and learn mindset.

  • Manage customer advocacy programs, including the collection and promotion of customer success stories tied to business goals and bringing value to our clients.

  • Coordinate and manage both in-person and virtual events, such as webinars.

  • Collaborate with cross-functional teams to ensure brand consistency and meet content objectives.

  • Support product collateral updates and messaging for new and improved features and functionalities.

  • Monitor, analyze, and report on performance to inform future strategies and provide points of view into best practice and ways to improve.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

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What You Should Know About Sr. Marketing Manager, Visa

Visa is on the lookout for a dynamic Sr. Marketing Manager to join our vibrant team in Austin! In this exciting role, you'll harness your broad marketing expertise, especially in the small business marketing space, to create captivating content across our digital, social media, and event platforms. Your innate creativity and strategic mindset will shine as you manage customer advocacy initiatives and success stories, making a meaningful impact in the Authorize.net brand within Visa Acceptance Solutions—a pioneering open digital payments management platform. Reporting to the Head of Marketing for Authorize.net, you will develop and execute a content strategy that not only aligns with our business goals but also drives revenue growth. You'll be at the forefront of crafting engaging, SEO-optimized content that truly resonates with our audience. Additionally, your skills will be essential in leading webinars, drafting impactful newsletters, and coordinating both in-person and virtual events. You'll collaborate with cross-functional teams to ensure consistency while leveraging analytics to refine our strategies continuously. If you are a creative thinker passionate about using content to forge connections and boost brand engagement, Visa is the place for you!

Frequently Asked Questions (FAQs) for Sr. Marketing Manager Role at Visa
What are the day-to-day responsibilities of the Sr. Marketing Manager at Visa?

As a Sr. Marketing Manager at Visa, your day-to-day responsibilities will encompass developing and executing a content strategy that aligns with our business goals. You will create and manage engaging, SEO-optimized digital content, coordinate marketing efforts for both in-person and virtual events, and manage customer advocacy programs by promoting success stories of clients. Collaborating with cross-functional teams will also be essential to ensure brand consistency and meet content objectives.

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What skills are required for the Sr. Marketing Manager position at Visa?

The ideal candidate for the Sr. Marketing Manager role at Visa should possess a comprehensive marketing skill set tailored to small businesses. This includes a strong ability to create compelling digital and social media content, strategic thinking skills, and experience in managing customer success stories and events. Proficiency in SEO practices, content analysis, and a collaborative spirit are also crucial for excelling in this position.

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How does the Sr. Marketing Manager at Visa contribute to revenue growth?

The Sr. Marketing Manager at Visa plays a pivotal role in driving revenue growth by creating engaging content that resonates with our target audience and supports business objectives. By developing strategies tied to revenue goals, promoting cross-sell and upsell opportunities through newsletters, and conducting analytics on campaign performance, the Sr. Marketing Manager ensures that our marketing efforts lead to measurable financial success.

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What type of events will the Sr. Marketing Manager at Visa coordinate?

In the role of Sr. Marketing Manager at Visa, you'll be responsible for coordinating a variety of events, including webinars and in-person gatherings. Your expertise will help create engaging and informative experiences that not only connect with our audience but also promote our brand effectively. This includes managing logistics, content creation for the events, and ensuring alignment with our overall marketing strategy.

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What does success look like for the Sr. Marketing Manager at Visa?

Success for the Sr. Marketing Manager at Visa is defined by the effective execution of marketing strategies that enhance brand engagement and drive revenue growth. This includes successful content creation, impactful customer advocacy programs, and well-coordinated events that align with company goals. Measuring and analyzing the performance of these initiatives will be key, along with adapting strategies that meet our evolving business objectives.

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Common Interview Questions for Sr. Marketing Manager
How would you develop a content strategy for small businesses?

To develop a content strategy tailored for small businesses, I would begin with comprehensive market research to understand the specific needs and preferences of the target audience. Then, I'd set clear, measurable goals aligned with business objectives and create a content calendar that includes a mix of engaging formats. Regularly gathering feedback and utilizing analytics would help in refining the strategy to maximize impact.

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Can you describe your experience with SEO in content creation?

I have extensive experience with SEO in content creation, which involves keyword research, incorporating targeted keywords naturally within content, and optimizing meta tags and descriptions. I also focus on creating high-quality content that provides value to the audience, helping it rank effectively on search engines and increase organic traffic.

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What methods do you use to measure and analyze the success of marketing campaigns?

To measure and analyze the success of marketing campaigns, I utilize a variety of metrics, such as engagement rates, conversion rates, and return on investment (ROI). Tools like Google Analytics and social media insights help in tracking performance and gathering data, which I analyze to refine future strategies and ensure continuous improvement.

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How do you manage customer advocacy programs effectively?

Managing customer advocacy programs effectively involves identifying key customers who are willing to share their success stories. I ensure regular communication with these clients, capturing their feedback and insights to create compelling case studies. Promoting these stories through various channels not only enhances brand credibility but also helps in establishing trustworthy relationships with potential customers.

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What experience do you have with coordinating events?

I have significant experience in coordinating both virtual and in-person events, including webinars and promotional gatherings. My approach involves meticulous planning, from venue selection and logistics to developing engaging content and ensuring a seamless experience for attendees. Collaboration with cross-functional teams is essential to deliver impactful events that align with marketing goals.

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How do you ensure brand consistency across different marketing channels?

Ensuring brand consistency across different marketing channels requires a well-defined brand guideline that outlines tone, style, and messaging. I regularly collaborate with teams to verify that all content, whether digital or in print, adheres to these guidelines. Consistent monitoring and adjusting content as necessary also maintain our brand's unified voice.

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What is your approach to collaborating with cross-functional teams?

My approach to collaborating with cross-functional teams involves open communication and clearly defined roles. I value input from various stakeholders, ensuring that every team contributes to the overall marketing vision. Regular meetings and updates help align our goals, address any challenges, and celebrate successes together.

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How do you handle feedback and criticism in your role?

I view feedback and criticism as opportunities for growth. I encourage open communication and actively seek feedback from colleagues and clients. When receiving criticism, I remain open-minded and analyze how I can improve. This mindset fosters a collaborative experience and helps me refine my strategies and daily tasks.

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Can you give an example of a successful marketing campaign you led?

Certainly! One successful marketing campaign I led focused on digital content aimed at small businesses. We created a comprehensive series of webinars that addressed common pain points and showcased our solutions. By leveraging customer success stories and incorporating participant feedback, we saw significant engagement and a substantial increase in leads and conversions from the campaign.

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Why do you want to work as a Sr. Marketing Manager at Visa?

I want to work as a Sr. Marketing Manager at Visa because I admire the company's commitment to innovation in the digital payments space. I believe my skills and experience in creating engaging content and driving marketing initiatives align perfectly with Visa's goals. I am excited about the opportunity to contribute to growth while working within a collaborative and dynamic team.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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