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Sr. Product Manager - job 4 of 50

Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from small businesses to the largest global corporations.  The Core Products and Platforms team within VCS works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities, and small businesses around the world.  The team is responsible for the product development and management of a comprehensive array of solutions that meet the needs of these organizations.  These solutions target such important segments as Fleet and Mobility, B2B Travel and Corporate Travel, AP/AR payments, and Small Business (SMB).

 

The Senior Manager, Commercial Flex Credential, plays a central role in developing Visa’s new Flex Credential solutions for the Large, Middle Market and Small Business segments within VCS.  Visa Flex Credential facilitates a new payment experience by enabling a single flexible credential to access multiple accounts, providing cardholder choice and empowering issuers to develop new propositions.

 

The Senior Manager role is responsible for managing the development of Visa’s Commercial Flex Credential solutions, in partnership with the Flex Credential team, building upon preliminary concepts already developed in the regions to advance the most attractive opportunities for scale.  The role will define and drive the transition of what has been a decentralized product development process at the regional level to a centralized development and governance process at the global level to support efficiency, consistency, and to speed adoption and growth.

 

The ideal candidate is an experienced product leader with the ability to influence in a fast-paced and dynamic environment.  He/she must have proven experience in building and commercializing innovative products that deliver substantial value propositions to the market.  This role requires strategic leadership, innovation, collaboration, and problem-solving skills.  He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision.

 

Essential Functions

Product Development and Management:

  • Develop the foundational narrative and value propositions for VCS Flex Credential
  • Partner with the regions to identify, package and commercialize the most attractive use cases for scale
  • Establish and run a centrally-managed product development and governance structure for Commercial Flex Credential, in collaboration with the Flex credential team
  • Define the roadmap for Commercial Flex Credential solutions and oversee the planning, prioritization and execution of the roadmap in collaboration with cross-functional partners
  • Partner with VCS global and regional colleagues to define and prioritize needed product features and capabilities
  • Ensure the product development roadmap is aligned to the overall Commercial Flex Credential product strategy and is well-articulated to customers, partners, and internally within Visa
  • Establish and standardize processes to ensure a simplified sales, implementation and onboarding model to support scale, in collaboration with Flex team
  • Develop training materials and technical guides
  • Support development of sales and GTM documentation
  • Educate and empower regional teams to drive client adoption and market penetration
  • Serve as subject matter expert for the portfolio of Commercial Flex Credential solutions, both internally and externally with Visa clients
  • Develop KPIs and monitor performance
  • Demonstrate thought leadership and enable flawless execution

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Visa

Join Visa Commercial Solutions (VCS) as a Senior Product Manager in sunny Denver, where you'll be at the forefront of shaping payment solutions that cater to a diverse range of clients, from small businesses to multinational corporations. In this pivotal role, you will lead the development of Visa's innovative Flex Credential solutions, which aim to simplify payments by allowing users to access multiple accounts with one flexible credential. Collaborating closely with financial institutions and fintech partners, you'll turn preliminary concepts into scalable products that make a real difference in the marketplace. Your understanding of key sectors such as Fleet and Mobility, B2B Travel, and payment solutions for small businesses will be invaluable. As you transition the product development process to a centralized model, you'll boost efficiency and consistency across the organization, ensuring that all stakeholders—from internal teams to external partners—are aligned and informed. This role is for a product leader who thrives on innovation and can motivate cross-functional teams with a clear vision. Bring your strategic insights and problem-solving skills to help revolutionize the payment experience at Visa. It's a dynamic, hands-on role where you’ll develop training materials, educate regional teams, and monitor the performance of your exciting new product offerings. If you're looking for a position that invites creativity and action within a supportive environment, consider applying for the Senior Product Manager role with Visa Commercial Solutions, and drive change in the payment landscape!

Frequently Asked Questions (FAQs) for Sr. Product Manager Role at Visa
What are the main responsibilities of the Senior Product Manager at Visa Commercial Solutions?

As the Senior Product Manager at Visa Commercial Solutions, your primary responsibilities include developing the foundational narrative and value propositions for the Flex Credential product, managing product development processes, and ensuring a centralized approach to product governance. You'll partner with regional teams to commercialize targeted use cases, define product roadmaps, and oversee cross-functional collaboration to prioritize features and capabilities.

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What qualifications are required for a Senior Product Manager role at Visa Commercial Solutions?

To thrive as a Senior Product Manager at Visa Commercial Solutions, you should have substantial experience in product management, especially in developing innovative financial products. A creative mindset, strong strategic leadership abilities, and proven collaboration skills within fast-paced environments are essential. Additionally, a deep understanding of payment solutions and experience in commercializing products will be highly beneficial.

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What skills does Visa look for in a Senior Product Manager?

Visa seeks a Senior Product Manager who is an expert in problem-solving and strategic thinking, with a proven track record in product development. Strong communication skills are crucial for articulating the product vision both internally and externally. Moreover, a results-oriented mindset, bias towards action, and the ability to inspire teams are key traits that Visa values in this role.

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How does Visa ensure product development and governance for the Commercial Flex Credential?

Visa's Senior Product Manager for the Commercial Flex Credential is responsible for establishing and running a centralized product development and governance structure. This involves standardizing processes to streamline sales, implementation, and onboarding, ensuring efficient execution while maintaining alignment with the product strategy across global and regional teams.

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What is the work culture like for a Senior Product Manager at Visa Commercial Solutions?

At Visa Commercial Solutions, the work culture fosters innovation and collaboration. Senior Product Managers are encouraged to be creative and hands-on, while also having the autonomy to influence decisions in a dynamic environment. The hybrid work model provides flexibility, and the organization's commitment to growth allows you to develop your skills while impacting the payment industry positively.

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Common Interview Questions for Sr. Product Manager
How would you approach developing the product roadmap for Commercial Flex Credential solutions?

When developing the product roadmap for Commercial Flex Credential solutions, I would start by conducting a thorough market analysis to understand user needs and competition. Collaborating with cross-functional partners, I would prioritize features based on strategic alignment with company goals, potential for value delivery, and feasibility, ensuring that each step supports overall business growth.

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What strategies would you employ to ensure strong collaboration with regional teams?

To ensure strong collaboration with regional teams, I would establish regular touchpoints for communication, such as weekly updates or strategy sessions. Additionally, I would actively involve regional representatives in the product development process to gather insights, while also providing them with clear documentation and resources. Establishing a feedback loop would be vital for fine-tuning our approach.

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Can you give an example of how you've influenced stakeholders in a previous role?

In a previous role, I influenced stakeholders by developing a compelling business case for a new product feature, backed by data that demonstrated its potential impact on customer satisfaction. I presented this information in a collaborative meeting, which led to a consensus on prioritizing the feature for development. Engaging stakeholders early and addressing their concerns was key to gaining their buy-in.

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What is your experience with the commercialization of financial products?

My experience in the commercialization of financial products includes developing go-to-market strategies, collaborating with sales and marketing teams, and creating training materials for client education. I have successfully launched several product enhancements that have significantly increased market penetration and improved customer feedback scores, highlighting my ability to translate product features into market value.

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How do you measure the success of a product like Flex Credential?

Measuring the success of a product like Flex Credential involves defining key performance indicators (KPIs) related to user adoption, transaction volume, and customer satisfaction. Additionally, I would analyze user feedback and operational metrics to assess the product's performance against its value propositions, allowing for data-driven adjustments to enhance its success.

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Describe how you ensure your product development aligns with organizational goals.

To ensure product development aligns with organizational goals, I regularly engage with senior leadership and key stakeholders to understand strategic priorities. I incorporate these insights into the product development process by aligning the product roadmap with broader business objectives and ensuring clear communication throughout the organization about how our initiatives contribute to overall success.

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How would you handle conflicts within your team during the product development process?

Handling conflicts within a team requires a diplomatic approach. I would facilitate open discussions to understand all perspectives, focusing on data-driven insights to guide the conversation. By fostering an environment of psychological safety, team members would feel comfortable sharing their viewpoints. Ultimately, making decisions collaboratively helps to maintain morale and achieve alignment.

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What role does customer feedback play in your product development strategy?

Customer feedback is integral to my product development strategy as it offers direct insight into user needs and pain points. I prioritize establishing feedback channels, such as surveys or focus groups, to gather essential information. Analyzing this feedback informs product iterations and ensures we are continually meeting market demands.

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How do you keep updated on industry trends and competitor offerings?

To stay updated on industry trends and competitor offerings, I regularly attend industry conferences, participate in webinars, and follow relevant publications. Networking with peers and engaging in professional organizations also provide valuable insights. Staying informed allows me to proactively adapt our product strategies in line with market evolution.

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What techniques do you use to foster innovation within your team?

To foster innovation within my team, I encourage brainstorming sessions where all ideas are welcome, regardless of feasibility. Implementing an 'innovation time' policy grants team members the opportunity to explore creative solutions without the pressure of immediate returns. I also promote a culture of experimentation where calculated risks are celebrated, contributing to an innovative environment.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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