Sr. Site Reliability Engineer - job 0 of 50

As a Sr. Site Reliability Engineer at VISA, you will be responsible for collaborating with business and technology units to identify and implement recovery time and point objectives, developing a best-practices Disaster Recovery program, ensuring robust security measures, and validating disaster recovery plans. You will lead annual DR testing, oversee network configuration issues, utilize cloud services for disaster recovery management, and maintain comprehensive documentation to ensure systems are resilient and secure.

To qualify for the Sr. Site Reliability Engineer position at VISA, candidates typically need a strong background in IT or Computer Science, with significant experience in site reliability, disaster recovery, and information security processes. Proficiency in databases like MySQL, Oracle, PostgreSQL, and cloud services expertise are essential. Additionally, understanding network components and middleware platforms enhances your candidacy.

The hybrid work model at VISA for the Sr. Site Reliability Engineer role provides flexibility, allowing you to work both from the office and remotely. The expectation for time in the office will be confirmed by your Hiring Manager, creating a balanced environment that promotes productivity and collaboration while accommodating personal work preferences.

As a Sr. Site Reliability Engineer at VISA, you will work with various tools and technologies such as Java Web Services, Apache Kafka, and Tomcat, which are vital for integrating complex systems. Additionally, experience with cloud-hosted services, VPNs, and firewalls will be critical for ensuring secure and reliable disaster recovery processes.

VISA prioritizes the growth and development of its Sr. Site Reliability Engineers by offering diverse opportunities for continuous learning and advancement within the organization. You’ll have access to training programs, mentorship initiatives, and the chance to lead significant projects, helping you stay updated with the latest technologies and best practices in site reliability and disaster recovery.

Recovery Time Objectives (RTOs) refer to the maximum acceptable amount of time that a system can be offline after a disaster occurs, while Recovery Point Objectives (RPOs) define the maximum amount of data loss measured in time that is acceptable during a disaster recovery process. It's essential to articulate these concepts as they directly relate to the role of a Sr. Site Reliability Engineer at VISA.

To develop a Disaster Recovery program, I would first conduct a thorough assessment of critical business functions, defining RTOs and RPOs. Next, I would create a comprehensive DR plan that outlines recovery strategies, establish clear roles and responsibilities, and implement appropriate safeguards. Regular testing and updating of the DR plan are also key to ensuring effectiveness.

Incorporating cybersecurity measures into disaster recovery planning involves assessing potential security threats during the recovery process. I would ensure that security controls are in place, such as data encryption, access controls, and regular security audits, to protect sensitive information while transitioning and recovering systems.

I would approach annual DR testing by first formulating a detailed test plan that outlines scenarios, objectives, and metrics for success. Collaborating with various teams is crucial to ensure a realistic simulation of a disaster. Post-test evaluations will help identify gaps in the DR plan and areas for improvement.

My experience with databases in the context of disaster recovery includes managing backup and restoration strategies, setting up replication processes, and performing database failover procedures. I have worked with databases like MySQL and PostgreSQL to ensure data integrity and availability during outages.

To resolve potential network issues, I utilize my knowledge of network configurations and monitoring tools to diagnose the problem accurately. This may involve checking VPNs, firewalls, and server configurations. Effective collaboration with network teams ensures a comprehensive resolution approach.

In a previous role, I enhanced a disaster recovery plan by implementing automated backup solutions and streamlining communication processes between departments. This resulted in a significant reduction in recovery time and improved stakeholder confidence in our disaster recovery capabilities.

Key documentation for a DR program includes impact analyses, risk assessments, recovery procedures, roles and responsibilities, and a communication plan. Regular updates and testing logs should also be maintained to ensure the documentation stays current and effective.

I stay updated with the latest trends in site reliability engineering by following industry-leading blogs, participating in webinars, and attending conferences. Engaging with professional communities also provides insights into best practices and new technologies that can be applied to enhance my work.

Collaboration is a fundamental aspect of a Sr. Site Reliability Engineer's work, as it involves working across different teams to ensure the seamless integration of disaster recovery processes. Effective communication and teamwork enable the identification of potential issues early and foster a culture of shared responsibility in maintaining system resilience.