Staff Site Reliability Engineer - IT Disaster Recovery (ITDR) - job 5 of 20

As a Staff Site Reliability Engineer - IT Disaster Recovery at Visa, you'll be responsible for developing and executing the Disaster Recovery Program. This includes identifying critical functions, defining RTOs and RPOs, implementing best-practice disaster recovery processes, and leading rigorous testing activities to ensure systems are ready for any disaster event.

To qualify for the Staff Site Reliability Engineer - IT Disaster Recovery role at Visa, candidates should possess a deep understanding of disaster recovery processes, expertise in cloud services, and experience with databases such as MySQL and Oracle. Additionally, strong collaboration and problem-solving skills are essential to work effectively with various technology teams.

The Staff Site Reliability Engineer - IT Disaster Recovery position at Visa follows a hybrid work model, allowing employees to alternate between remote and office work. Employees are expected to be in the office 2-3 days a week, based on leadership decisions and business needs, giving you the flexibility to balance both environments.

In the Staff Site Reliability Engineer - IT Disaster Recovery role at Visa, you will work on projects focused on advancing Visa's Disaster Recovery capabilities. This includes developing disaster recovery strategies, enhancing backup and restoration processes, and collaborating with middleware teams to integrate complex systems ensuring business continuity.

Essential skills for success in the Staff Site Reliability Engineer - IT Disaster Recovery role at Visa include network configuration expertise, knowledge of disaster recovery best practices, cloud service management, and strong analytical abilities for risk assessment. Additionally, candidates should showcase excellent collaborative skills and the courage to challenge the status quo.

Absolutely! RTOs (Recovery Time Objectives) and RPOs (Recovery Point Objectives) are critical in determining how quickly systems can be restored after a disaster and how much data loss is acceptable. As a Staff Site Reliability Engineer, understanding these metrics will help you design effective disaster recovery plans that minimize downtime and data loss, ensuring business continuity.

To develop a disaster recovery program at Visa, I would first assess the critical systems and data to determine their RTOs and RPOs. Next, I would collaborate with business units to establish recovery strategies, incorporate best practices, and regularly test the plan to ensure its effectiveness. A thorough documentation and continuous update process would also be essential.

Best practices for conducting disaster recovery testing include creating detailed test plans, involving relevant stakeholders, simulating real disaster scenarios, and documenting the outcomes. It’s crucial to review and analyze the results to continuously improve the disaster recovery program at Visa, ensuring systems are always prepared.

Ensuring data security during the disaster recovery process involves implementing encryption for data at rest and in transit, establishing strong access controls, and regularly reviewing security policies. As a Staff Site Reliability Engineer at Visa, I would focus on safeguarding sensitive information while executing recovery strategies.

In my previous roles, I have implemented cloud-hosted disaster recovery solutions that leverage cloud services for backup and replication. This includes configuring services like AWS or Azure to create automated failover systems, allowing for quick recovery and improved resilience, aligning with Visa's need for robust disaster recovery strategies.

One challenge I faced was aligning diverse business units on their critical functions and dependencies. To overcome this, I facilitated collaborative workshops to identify priorities and established a clear communication process. This ensured everyone understood their roles in the disaster recovery plan, which is vital for success at Visa.

During a real-time disaster recovery event, my primary focus would be to activate the disaster recovery plan immediately, assess the situation, and communicate effectively with all stakeholders. I would leverage pre-defined recovery strategies, ensure teams are executing their roles, and provide updates on the system's status to maintain operational transparency.

Integrating middleware platforms such as Java Web Services or Apache Kafka is key to ensuring a seamless recovery process. By understanding their role in the application architecture, I can design disaster recovery strategies that account for middleware dependencies, allowing for a comprehensive recovery solution that aligns with Visa’s operations.

Documentation is crucial in disaster recovery planning as it serves as a reference for recovery procedures, outlines roles and responsibilities, and tracks testing results and lessons learned. At Visa, maintaining up-to-date documentation ensures that all team members are aligned and prepared, promoting efficient recovery efforts.

I stay updated with the latest trends in disaster recovery by following industry publications, participating in webinars, and engaging with professional networks. Continuous learning is vital as technology evolves, enabling me to recommend innovative solutions that enhance Visa’s disaster recovery strategies.