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People Advisor, Manager - job 27 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

Join Visa as a People Advisor, Manager in Austin, where you'll be part of our Global People Advisors team dedicated to enhancing the employee experience through innovative HR solutions. In this key role, you'll serve as a trusted advisor, helping our People Leaders navigate the complexities of talent development, performance management, and employee engagement. We are looking for someone with a client-centric mindset who can coach and guide leaders while leading with empathy. You'll help ensure that workplace matters are handled smoothly, contributing to a consistent culture across the organization. You'll be accountable for analytical reporting, supporting annual and bi-annual reviews, and facilitating effective team management. This position offers the right candidate an opportunity to develop strong leadership skills while partnering with various Centers of Excellence to deliver best-in-class People initiatives. As part of this hybrid role, you can expect a flexible work environment that includes a balance of in-office and remote workdays. If you're excited about making a strategic impact in a vital part of our company, we'd love to have you join our team.

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the responsibilities of a People Advisor, Manager at Visa?

As a People Advisor, Manager at Visa, your primary responsibilities include providing consultative and advisory services to People Leaders, coaching on talent development, managing performance reviews, and facilitating conflict resolution. You'll also analyze data to support informed business decisions while ensuring operational excellence in reporting and data management.

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What qualifications are necessary for the People Advisor, Manager role at Visa?

Candidates for the People Advisor, Manager position at Visa should have a solid HR background, experience in coaching and developing leaders, and a strong understanding of performance management and employee engagement practices. A focus on data-driven decision-making is also essential, along with excellent interpersonal skills.

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How does the People Advisor, Manager contribute to employee engagement at Visa?

In the People Advisor, Manager role at Visa, you contribute to employee engagement by advising People Leaders on best practices in talent management and performance reviews. Your empathetic approach helps ensure that workplace issues are addressed effectively, fostering a positive and productive environment.

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What does a typical workday look like for a People Advisor, Manager at Visa?

A typical workday for a People Advisor, Manager at Visa involves collaborating with People Leaders, reviewing and analyzing employee data, conducting coaching sessions, and responding to inquiries related to people-related services. You'll also partner with Centers of Excellence to design initiatives that enhance the employee experience.

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Is the People Advisor, Manager position at Visa a remote work opportunity?

The People Advisor, Manager position at Visa is a hybrid role. While you will enjoy the flexibility of remote work, specific in-office days will be confirmed by your hiring manager to ensure effective collaboration and support within the team.

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Common Interview Questions for People Advisor, Manager
How do you handle conflict resolution as a People Advisor, Manager?

Effective conflict resolution begins with active listening and understanding the perspectives of all parties involved. As a People Advisor, Manager, I would assess the situation, facilitate open communication, and guide the parties towards a mutually beneficial resolution while maintaining a focus on the company's core values.

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Describe a time when you coached a leader to improve their performance management skills?

In my previous role, I helped a manager struggling with performance reviews by creating a structured process for setting clear expectations and providing constructive feedback. By conducting role-playing scenarios, we practiced delivering feedback effectively, which resulted in improved manager-employee relationships and enhanced team performance.

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What metrics do you believe are important in assessing employee engagement?

Key metrics for assessing employee engagement include employee satisfaction scores, retention rates, performance data, and participation in feedback programs. I would analyze this data, look for trends, and leverage it to provide recommendations that foster a more engaging work culture.

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How do you approach talent development within an organization?

I believe in a personalized approach to talent development. By understanding each employee's strengths and career aspirations, I can help identify relevant training opportunities and create tailored developmental plans that encourage growth and align with the company's objectives.

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What strategies do you implement for managing annual compensation reviews?

For effective annual compensation reviews, I utilize market data and internal performance metrics to ensure equitable compensation practices. I also facilitate discussions with People Leaders on making informed recommendations that uphold both employee satisfaction and organizational budgetary constraints.

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How do you ensure data accuracy in HR reporting?

Ensuring data accuracy in HR reporting involves implementing rigorous data validation checks and regularly updating our systems. I also work closely with various departments to ensure that the information is collected systematically and can be analyzed effectively to inform decision-making.

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What role do you see yourself playing in enhancing the People Leader experience?

I envision my role as a supportive catalyst for change, where I equip People Leaders with the tools and resources needed to succeed. By fostering communication channels and creating tailored training programs, I aim to enhance their effectiveness and improve employee relations.

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How would you design a People initiative to boost engagement?

To design a People initiative aimed at boosting engagement, I would start with targeted surveys to identify pain points and areas for improvement. Based on the feedback, I would collaborate with stakeholders to create tailored programs that address employee needs and promote a positive workplace culture.

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Can you tell us about a successful leadership program you developed?

In a previous role, I developed a leadership program that included mentorship, workshops, and assessment tools. This holistic approach not only equipped leaders with essential skills but also fostered a sense of community among participants, significantly enhancing their engagement levels.

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What do you believe are the key attributes of a successful People Advisor, Manager?

Key attributes of a successful People Advisor, Manager include strong communication skills, empathy, analytical thinking, and a deep understanding of HR practices. An ability to build relationships and influence others is also crucial in supporting leadership and enhancing organizational culture.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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