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Staff Software Engineer - Microsoft Dynamics - job 10 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Are you ready to step into a pivotal role as a Staff Software Engineer at Visa? Located in the vibrant city of Austin, you'll join our Technology Organization, a dynamic team of innovators who are reshaping the future of commerce. In this exciting position, you'll work on complex distributed systems and tackle massive-scale challenges, all while being part of a community that processes over 65,000 secure transactions every second! As a Staff Software Engineer specializing in Microsoft Dynamics, you'll design and develop applications on the Microsoft Dynamics 365 platform, bringing real value to our Client Services CRM team. You’ll lead discussions and create technical solutions that enhance our business functions, ensuring seamless project delivery in an agile environment. Your responsibilities will include a variety of tasks—from crafting architectural designs and conducting technical analyses to managing project scopes and collaborating with diverse stakeholders. You’ll be a key player in promoting DevOps practices and striving for operational excellence. We’re looking for someone with comprehensive experience in CRM solutions, project management, and a knack for coaching team members while fostering a positive workplace culture. This hybrid position offers both flexibility and the chance to make a tangible impact at Visa, where your technical skills can help shape the future of commerce. Join us and let’s drive innovation together!

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What qualifications do I need for the Staff Software Engineer position at Visa?

To excel as a Staff Software Engineer at Visa, you'll need a strong background in software development, particularly with Microsoft Dynamics 365. Proven experience in delivering CRM solutions is vital, and familiarity with agile and DevOps methodologies will set you apart. Additionally, strong leadership skills and the ability to manage projects from inception to completion are crucial.

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What responsibilities come with the Staff Software Engineer role at Visa?

As a Staff Software Engineer at Visa, you'll be responsible for designing and implementing solutions on the Microsoft Dynamics 365 platform. You'll lead project delivery efforts, collaborate with technical and business stakeholders, and ensure the quality of the work produced. You'll monitor project progress and adapt plans as necessary to ensure successful outcomes.

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How does the Staff Software Engineer at Visa contribute to project delivery?

In the role of Staff Software Engineer at Visa, you will take charge of project delivery by defining project scopes, managing timelines, and coordinating with various stakeholders. You’ll also lead discussions, conduct fit-gap assessments, and mentor team members—all essential components for driving project success and delivering quality solutions on time and within budget.

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What work environment can Staff Software Engineers at Visa expect?

Staff Software Engineers at Visa can expect a hybrid work environment that combines the flexibility of remote work with in-office collaboration. The dynamic nature of the role requires adaptability in a complex environment, where you’ll engage with multiple initiatives simultaneously and foster a supportive atmosphere for your team.

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What is the career progression like for a Staff Software Engineer at Visa?

Career progression as a Staff Software Engineer at Visa can be quite robust. You will have opportunities to lead projects, mentor others, and take on greater responsibilities over time. As you demonstrate leadership and technical expertise, you may find paths into senior management roles or specialized technical positions within Visa's expansive tech organization.

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Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you describe your experience with Microsoft Dynamics 365?

When answering this question, focus on specific projects where you used Microsoft Dynamics 365, detailing the challenges you faced and how you overcame them. Highlight your role in designing solutions and collaborating with stakeholders to demonstrate your hands-on expertise in leveraging the platform to add value.

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What approach do you take to ensure project delivery meets deadlines and quality standards?

Discuss your organizational skills, project management strategies, and how you promote communication within your team. Mention methods like agile practices and regular check-ins to keep everyone aligned and committed to quality outcomes.

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How do you handle conflicts within a team?

It's essential to showcase your conflict resolution skills by explaining how you would address issues openly and collaboratively. Emphasize your ability to listen, understand different perspectives, and work towards a compromise that strengthens the team dynamic.

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What techniques do you use to coach team members effectively?

Highlight your mentoring style and offer examples of how you have guided team members in the past. Emphasize the importance of fostering a positive environment where open feedback is encouraged, and team members feel comfortable seeking help in their professional development.

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Can you explain a successful project you led and the technologies involved?

Provide a concise overview of a project relevant to the role, mentioning the technologies utilized, the objectives of the project, and the outcomes achieved. Your ability to articulate the project's benefits demonstrates your leadership capabilities and technical expertise.

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How do you stay updated with the latest developments in technology, especially regarding CRM solutions?

Discuss the resources you use to stay informed, such as industry blogs, webinars, or professional organizations. Demonstrating a commitment to continuous learning shows your dedication to evolving as a software engineer.

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What is your experience with Agile and DevOps methodologies?

Explain your understanding of Agile and DevOps principles, and describe how you have applied these methodologies in past projects. Highlight specific practices, such as continuous integration and iterative development, that you have employed to improve delivery speed and quality.

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How do you define success for a project?

Define success in terms of meeting project objectives, delivering quality outcomes, and ensuring stakeholder satisfaction. Discuss how you measure these factors and your approach to post-project reviews to identify improvement areas.

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What strategies do you implement to manage competing project timelines?

Share your prioritization techniques, such as assessing project impact or urgency, along with your experience in communicating with stakeholders to manage expectations proactively. Effective time management will be key to addressing multiple initiatives.

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Why do you want to work as a Staff Software Engineer at Visa?

Express your enthusiasm for the opportunity to work at Visa, emphasizing the company's commitment to innovation and your desire to contribute to a meaningful mission. Mention how the role aligns with your career goals and your passion for technology solutions.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11690 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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