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Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 19 of 19

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Engineer, Virtualization/Linux Engineering (Junior Level), Visa

Are you ready to kickstart your career as a Junior Systems Engineer in Virtualization and Linux Engineering at Visa? Situated in the vibrant Highlands Ranch, this role offers an exciting opportunity to immerse yourself in the world of Infrastructure and Automation. If you are passionate about Infrastructure as Code and eager to enhance your analytical and problem-solving skills, this position could be perfect for you. As part of the Operations and Infrastructure Organization at Visa, you'll be tackling exciting challenges, such as maintaining the security and availability of critical systems, leveraging tools like Ansible, Chef, and Splunk. Your proactive approach will help improve infrastructure agility and ensure that we meet our operational goals while adhering to ITIL practices. With a combination of weekend shifts (4x10 or 5x8), you’ll enjoy the flexibility of a hybrid work environment, allowing you to balance time between the office and working remotely. Collaborating closely with engineering and delivery teams, you will play a vital role in providing top-notch infrastructure support across Visa’s business lines. So, if you’re ready to make a meaningful impact while continuing to learn and grow, raise your hand for this fantastic opportunity at Visa!

Frequently Asked Questions (FAQs) for Systems Engineer, Virtualization/Linux Engineering (Junior Level) Role at Visa
What are the responsibilities of a Junior Systems Engineer at Visa in Highlands Ranch?

As a Junior Systems Engineer at Visa, you'll be responsible for maintaining the security and availability of our systems infrastructure based on business needs. This includes responding to incident and problem tickets, utilizing automation tools, and ensuring adherence to established ITIL practices. Additionally, you'll collaborate with various teams to provide infrastructure support and contribute to ongoing improvements in system monitoring and automation solutions.

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What skills are required for the Junior Systems Engineer role at Visa?

The Junior Systems Engineer position at Visa requires strong analytical skills, effective communication, and proficiency in automation tools such as Ansible and Chef. Familiarity with monitoring tools like Splunk and Grafana, as well as experience with Linux Operating Systems and virtualization technologies like VMware ESX, are also essential. A proactive attitude towards investigating root causes and improving infrastructure agility is a key component of this role.

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What kind of work schedule is expected for the Junior Systems Engineer at Visa?

The Junior Systems Engineer role at Visa involves weekend shift work, with the schedule being either 4 days a week for 10 hours (4x10) or 5 days a week for 8 hours (5x8). This flexibility helps accommodate business needs while also allowing you to achieve a work-life balance in a hybrid working environment.

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How does Visa support professional development for Junior Systems Engineers?

Visa values the growth and development of its employees. As a Junior Systems Engineer, you will be part of a vibrant team that encourages continuous learning through hands-on experience with advanced technologies, mentorship from seasoned professionals, and collaborative initiatives aimed at enhancing your expertise in infrastructure and automation.

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What technologies should a Junior Systems Engineer at Visa be familiar with?

In the Junior Systems Engineer position at Visa, familiarity with automation tools like Ansible and Chef, monitoring systems like Splunk and Grafana, as well as proficiency in Linux and virtualization environments such as VMWare ESX is essential. Experience with Docker, Kubernetes, and cloud technologies will also be valuable in this role.

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Common Interview Questions for Systems Engineer, Virtualization/Linux Engineering (Junior Level)
Can you explain your experience with automation tools relevant to the Junior Systems Engineer role?

When answering this question, highlight specific automation tools you've worked with, such as Ansible or Chef, and provide examples of how you've used them to improve efficiency in previous projects. Emphasize your understanding of Infrastructure as Code (IaC) principles and how you've applied them in real-world scenarios.

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How do you handle incident and problem tickets in a systems engineering context?

Discuss your approach to managing incident and problem tickets by emphasizing your analytical skills. Explain how you prioritize tasks based on impact, communicate with stakeholders, and utilize monitoring tools to diagnose issues effectively. Providing examples of past experiences can also demonstrate your problem-solving abilities.

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What is your experience working in hybrid work environments?

Share your experience with hybrid work models, particularly how you've maintained productivity and communication while working both remotely and in-office. Highlight any tools or techniques you use to collaborate with your team and stay organized, as well as your adaptability to different working conditions.

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Describe a time you resolved a complex problem in a systems environment.

Use the STAR (Situation, Task, Action, Result) method to structure your answer. Clearly outline the situation you faced, the task at hand, and the actions you took to solve the problem. Focus on the technical skills you utilized and any lessons learned that can apply to the Junior Systems Engineer role.

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How do you stay updated with the latest trends and technologies in systems engineering?

Discuss your proactive approach to continuous learning, such as following industry blogs, attending webinars, or participating in online courses. Mention specific resources you use to stay informed about new tools, methodologies, and best practices relevant to systems engineering.

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What tools do you use for system monitoring?

Answer by listing relevant monitoring tools such as Splunk, Grafana, and others you’ve used. Describe your experience with using these tools to monitor systems for performance and security, and how you've set up alerts or dashboards to ensure system availability.

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How do you ensure adherence to ITIL practices in your work?

Explain your understanding of ITIL practices and how you integrate them into your daily responsibilities. Discuss examples demonstrating how you've implemented ITIL processes in incident management, change management, or service delivery to improve service quality.

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What is your experience working with Linux and virtualization technologies?

Discuss your hands-on experience with Linux operating systems and specific virtualization technologies such as VMware ESX or Docker. Provide examples of projects where you've managed, optimized, or troubleshot environments, showcasing your technical skills and adaptability.

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Can you describe your approach to root cause analysis for service failures?

Elaborate on your methodology for root cause analysis, including techniques you use to identify the underlying issues of service failures. Highlight experiences where you effectively analyzed data, collaborated with teams, and implemented solutions to prevent recurrence.

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What motivates you to work in systems engineering?

Share your passion for technology and problem-solving, and what draws you specifically to systems engineering. Discuss any experiences that sparked your interest in this field and how you envision contributing positively to Visa as a Junior Systems Engineer.

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DATE POSTED
April 2, 2025

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