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Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 6 of 19

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Engineer, Virtualization/Linux Engineering (Junior Level), Visa

Are you ready to kickstart your career in IT? Visa is on the lookout for a Junior Systems Engineer specializing in Virtualization and Linux Engineering to join our dynamic Operations and Infrastructure Organization in Highlands Ranch. This role is perfect for someone passionate about infrastructure, automation, and enhancing system agility. Your day-to-day will involve ensuring our systems are running smoothly and securely, tackling incident and problem tickets, and collaborating with various teams to provide seamless support across all Visa business lines. You'll harness tools like Ansible and Chef for automation and monitor system health with platforms like Splunk and Grafana. With a hybrid work model, you'll enjoy the flexibility of working from home and coming into the office a couple of days a week. Please note that this position requires weekend shift work, so if you’re flexible and ready to learn, this is the role for you! You’ll gain hands-on experience as you work with VMware ESX, Docker, Kubernetes, and more while maintaining adherence to ITIL practices. At Visa, we value strong analytical skills and the ability to work independently, so if you’re up for the challenge and have a knack for solving complex problems, let’s make things happen together!

Frequently Asked Questions (FAQs) for Systems Engineer, Virtualization/Linux Engineering (Junior Level) Role at Visa
What are the core responsibilities of a Junior Systems Engineer at Visa?

As a Junior Systems Engineer at Visa, you'll be responsible for maintaining the security and availability of our systems infrastructure while adhering to established operational models. Your duties will include responding to incident and problem tickets, leveraging system monitoring techniques and tools, and collaborating with various teams to ensure seamless infrastructure support throughout the organization. You'll also have the opportunity to facilitate automation solutions to improve efficiency and service delivery.

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What qualifications do I need to become a Junior Systems Engineer at Visa?

To qualify as a Junior Systems Engineer at Visa, candidates should possess strong analytical abilities, knowledge of Linux operating systems, and familiarity with automation tools like Ansible and Chef. Additionally, experience with monitoring tools such as Splunk and Grafana, along with a fundamental understanding of VMware ESX, Docker, and Kubernetes, is highly beneficial. Strong communication skills and the ability to work independently are also key requirements.

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Is weekend work required for the Junior Systems Engineer position at Visa?

Yes, the Junior Systems Engineer position at Visa requires weekend shift work. Shifts can be organized in either a 4-day workweek for 10 hours each or a more traditional 5-day workweek for 8 hours each, depending on business needs. Flexibility is crucial in this role to ensure operational continuity.

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What tools will I work with as a Junior Systems Engineer at Visa?

In the role of Junior Systems Engineer at Visa, you'll interact with a variety of essential tools that aid in automation, monitoring, and system management. Key tools include Ansible and Chef for automation processes, Splunk and Grafana for system monitoring, and VMware ESX, Docker, and Kubernetes for virtualization management. Familiarity with these tools will enhance your effectiveness in supporting Visa’s infrastructure.

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What is the hybrid work model like for the Junior Systems Engineer role at Visa?

The Junior Systems Engineer role at Visa embraces a hybrid work model, allowing employees to alternate between remote work and office attendance. Generally, you can expect to be in the office 2-3 days a week, depending on predetermined schedules by leadership and site needs. This flexibility is designed to help employees maintain a productive work-life balance.

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Common Interview Questions for Systems Engineer, Virtualization/Linux Engineering (Junior Level)
What experience do you have with Linux systems as a Junior Systems Engineer?

In an interview for the Junior Systems Engineer position, demonstrate your hands-on experience with Linux by discussing specific projects where you utilized Linux operating systems. Talk about tasks like system maintenance, troubleshooting, and any automation you implemented, as well as how you monitored system performance.

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Can you explain your familiarity with automation tools like Ansible or Chef?

When addressing your experience with automation tools like Ansible or Chef, provide examples of specific tasks or projects where you've successfully implemented these tools to streamline processes. Highlight the impact this automation had on your previous work or projects, emphasizing efficiency improvements.

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How do you approach troubleshooting system incidents?

Share your systematic approach when troubleshooting system incidents during your interview. Discuss methods such as identifying the problem, gathering relevant data, using monitoring tools, and collaborating with team members to resolve issues. Illustrating a methodical approach shows your analytical capabilities.

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Describe your experience with monitoring tools like Splunk or Grafana.

Discuss any projects or tasks where you utilized monitoring tools like Splunk or Grafana. Explain how you leveraged these tools to track system performance, create alerts, and respond to system anomalies, as well as any reports you generated to communicate findings.

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What do you know about ITIL practices, and how do they relate to infrastructure support?

During the interview, when discussing ITIL practices, explain your understanding of ITIL’s framework in guiding IT service management, focusing on processes and best practices that enhance service delivery. Cite experiences where you applied ITIL principles in real-world scenarios, emphasizing results.

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How do you ensure security in systems infrastructure?

Outline specific strategies you've used to maintain security in systems infrastructure, such as regular updates, vulnerability assessments, and adherence to security protocols. Mention any tools or practices that you follow to ensure compliance and safeguard against threats.

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What steps do you take to improve infrastructure agility?

Describe the techniques you'll employ to enhance infrastructure agility, such as evaluating current processes, focusing on automation, and integrating new technologies when applicable. Provide examples from past experiences where you've successfully implemented changes that improved agility.

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How do you keep yourself updated with the latest technology trends in infrastructure?

Express your commitment to professional growth by mentioning resources like industry blogs, webinars, and relevant online courses or certifications. Highlight any communities or networks you engage with to stay current on infrastructure trends and innovations.

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Can you discuss your experience working in a team environment?

Share examples of successful collaborations in your previous roles, highlighting how you communicated, shared responsibilities, and resolved conflicts while working towards a common goal. Emphasizing effective teamwork is crucial in the Junior Systems Engineer role.

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What are your long-term career goals as a Systems Engineer?

In your response, convey your aspirations related to the field of systems engineering, mentioning any specific technologies or areas you wish to specialize in. Discuss your desire for continuous learning and your aim to take on greater responsibilities and leadership roles in the future.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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