Technical Program Manager - Cybersecurity - job 16 of 20

As a Technical Program Manager at Visa in Cybersecurity, your primary responsibilities include leading the planning and execution of complex cybersecurity projects, assembling and managing cross-functional teams, and proactively identifying potential risks to ensure project milestones are met. You will navigate Visa's organizational structure to engage with stakeholders effectively and manage project financials, schedules, and compliance with company methodologies.

To be a successful candidate for the Technical Program Manager position at Visa, you should possess a strong background in project management, particularly within the cybersecurity domain. A bachelor’s degree in a relevant field along with experience in leading cross-functional teams is essential. Additionally, familiarity with Visa’s Project Management Methodology and proficiency in risk management practices will be crucial in this role.

The hybrid work model for the Technical Program Manager role at Visa allows for a blend of remote and in-office work. Employees are expected to be in the office 2-3 days a week, ensuring collaboration and on-site interaction with teams while providing flexibility for remote work. This model supports a balanced approach to productivity and team engagement.

Key skills for a Technical Program Manager in Cybersecurity at Visa include strong project management and leadership abilities, excellent communication skills, technical expertise in cybersecurity concepts, and a knack for problem-solving. Experience in navigating complex organizational structures and managing diverse teams will also set you apart as a suitable candidate for this position.

During the interview process for the Technical Program Manager role at Visa, you can expect a mix of behavioral and technical questions, focusing on your project management experience, leadership style, and familiarity with cybersecurity challenges. Be prepared to discuss your approach to risk management and how you've successfully led projects in the past.

To ensure successful project execution as a Technical Program Manager, I establish clear objectives, create detailed project plans, and communicate regularly with stakeholders. I monitor progress against performance metrics and adapt strategies as necessary to tackle any issues that arise.

Certainly! I managed a critical cybersecurity project that faced unexpected technical challenges. I quickly assembled a task force, reassessed our timeline, and mitigated risks by implementing alternative solutions. Regular updates to stakeholders kept everyone informed, which ultimately led to the project's successful completion.

I utilize project management tools like JIRA or Asana to track progress and metrics. These platforms allow me to visualize timelines, manage tasks, and analyze team performance, which helps in quickly identifying areas needing attention.

Managing stakeholder expectations involves regular communication and transparency. I set realistic goals from the beginning and provide consistent updates. If challenges arise, I address them immediately, ensuring stakeholders are informed about potential impacts on timelines.

My approach to risk management involves identifying potential risks early in the project lifecycle, assessing their impact, and preparing mitigation strategies. I prioritize risks based on likelihood and potential effects while maintaining open lines of communication with the team.

Leading cross-functional teams requires clarity and adaptability. I focus on fostering a collaborative environment where team members feel empowered to contribute ideas. Regular meetings help maintain alignment and facilitate knowledge sharing among team members from diverse backgrounds.

I prioritize multiple projects by using a scoring system to evaluate projects based on factors like urgency, impact, and available resources. This systematic approach helps ensure that I allocate resources effectively and keep projects aligned with organizational goals.

When creating a project timeline, I consider task dependencies, resource availability, and potential risks. I ensure to buffer in realistic contingencies for unforeseen events, which allows flexibility without derailing the overall project schedule.

Handling team conflicts involves active listening and fostering open communication. I address issues promptly and encourage team members to voice their perspectives, guiding the discussion toward a constructive resolution.

I have experience aligning my project management practices with established methodologies, similar to Visa's framework. Familiarity with structured methodologies helps in ensuring compliance while still allowing flexibility needed to handle unique challenges in cybersecurity projects.