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VU PMO Program Analyst - job 17 of 19

Job Description

Join Visa University and play a key role in ensuring employees at Visa are equipped with the necessary skills and knowledge to excel in their roles.  You will be responsible for project operations activities and troubleshooting to keep projects moving forward, as well as light project management, to successfully launch new learning experiences for employees.  This role will allow you to be collaborative, analytical, detail-oriented, and impactful. 

Visa University is a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes. 

Key Responsibilities:  

With guidance from Performance Consultants/Product Owners, Program Managers and the PMO Sr. Mgr. supporting Enterprise Learning, you will: 

  • Support Performance Consultants/Product Owners and Program Managers with planned and ad-hoc training coordination tasks to keep projects moving forward, e.g., identifying attendees, creating Event Level courses in the Learning Management System (LMS), and managing and troubleshooting the day-to-day details of key training programs 
  • Manage project milestone activities proactively – perform light project management as needed 
  • Plan for a logistics-heavy project activity, like coordinating schedules, access, and content readiness for an activity like launching a communication to a senior level audience 
  • Analyze data in Excel and build slides to share compelling stories through data 
  • Perform reporting-related activities to communicate information about program attendance and impact, leveraging dashboards and other methods 
  • Partner with team members to complete tasks as well as commit to and execute your own deliverables 
  • Keep all parts of a training program organized and running according to plan.  This includes tracking and documenting activities, coordinating with activity owners, keeping everyone informed, and helping out where needed. 
  • Support the development of a global schedule and address any issues with timelines or resource collisions  
  • Help onboard and manage vendors, as needed, for select learning experiences 
  • Collaborate with your PMO team members and share your experiences to continually grow the PMO toolbox (best practices, templates, checklists, tools, etc.) and improve processes 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VU PMO Program Analyst, Visa

Join Visa University as a VU PMO Program Analyst and play a crucial role in ensuring that employees at Visa are fully equipped with the skills and knowledge they need to excel in their roles. This position is all about contributing to project operations and troubleshooting to keep projects seamlessly moving forward. You’ll also have the joyful responsibility of managing light project tasks to successfully launch new and engaging learning experiences for your colleagues. Here at Visa, we are all about collaboration, analysis, and making a real impact. Our team is made up of experts in various fields, and we aim to harness our collective expertise effectively for the benefit of our learners. You’ll find that we embrace a culture of prototyping, launching, and evaluating initiatives while learning from both successes and setbacks. As a VU PMO Program Analyst, your days will involve supporting performance consultants and program managers with training coordination tasks and managing logistical aspects of training programs. Your analytical skills will shine as you analyze data, create compelling slides, and generate reports that highlight program attendance and impact. A knack for organization is essential as you’ll keep all parts of training programs aligned and running smoothly. This hybrid position provides flexibility while ensuring that you are part of a dynamic team that continually strives for improvement and innovation. If you’re ready to take on a multifaceted role where you can truly contribute to the growth of others, we’d love to hear from you!

Frequently Asked Questions (FAQs) for VU PMO Program Analyst Role at Visa
What qualifications are needed for the VU PMO Program Analyst role at Visa?

To thrive as a VU PMO Program Analyst at Visa, candidates should ideally have a background in project management, strong analytical skills, and experience with training coordination. Proficiency in Excel is important for data analysis, and familiarity with Learning Management Systems (LMS) will be a plus. Excellent communication and organizational skills are essential, as is the ability to work collaboratively in a team setting.

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Is the VU PMO Program Analyst role at Visa a remote position?

The VU PMO Program Analyst role at Visa is a hybrid position, meaning that you will have the flexibility to work both remotely and in-office. The exact expectation of days in the office will be clarified by your hiring manager upon onboarding, providing you with a balance that suits your work style.

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Common Interview Questions for VU PMO Program Analyst
Can you describe your experience with project management and how it applies to the VU PMO Program Analyst role?

When answering this question, focus on specific projects you have managed, detailing the methodologies you employed and how you overcame challenges. Discuss your organizational skills and how you ensured projects stayed on track, as these are vital for the VU PMO Program Analyst role.

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How do you ensure effective communication among team members during a project?

For this answer, provide examples of tools or strategies you use to foster communication, such as regular check-ins, collaborative platforms, or shared goals. Highlighting your proactive approach is key in the context of the VU PMO Program Analyst position.

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What strategies do you use to analyze data and present it to stakeholders?

Describe your approach, mentioning specific tools like Excel and how you translate complex data into insights. Share how you tailor your presentations to suit different audiences, which is critical for the VU PMO Program Analyst role, where data storytelling is essential.

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How do you handle tight deadlines and multiple tasks in a project?

Discuss effective prioritization strategies you use, like the Eisenhower Matrix or deadlines alignment. Provide an example of a time you successfully managed competing tasks, which showcases your organizational skills and fit for the VU PMO Program Analyst position.

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What methods do you employ to evaluate the success of a training program?

Talk about qualitative and quantitative metrics you utilize to measure success, citing specific examples from your experience. Mention how your findings can lead to continuous improvement, aligning with the role's requirements.

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Why do you think collaboration is vital for a VU PMO Program Analyst?

Emphasize that collaboration fosters diverse insights and enhances project outcomes. Share personal experiences of how team collaboration led to successful projects, illustrating why this is a vital skill for the role at Visa.

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How would you prioritize the tasks assigned by various stakeholders?

Explain your approach to stakeholder management and task prioritization. You can mention tools like priority matrices, ensuring stakeholder objectives align, and maintaining open communication for successful outcomes relevant to the VU PMO Program Analyst role.

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What technologies or software are you experienced with that would help in this role?

List relevant technologies such as Microsoft Excel, Learning Management Systems (LMS), project management tools like Trello or Asana, or data visualization software. Highlight how this experience is applicable to the VU PMO Program Analyst role at Visa.

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Can you give an example of a time you faced a significant challenge in a project and how you overcame it?

Utilize the STAR method (Situation, Task, Action, Result) to recount a challenging situation you navigated. Focus on the strategies you implemented to resolve the issue and the positive outcome, linking back to the responsibilities of a VU PMO Program Analyst.

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What excites you about working for Visa University as a VU PMO Program Analyst?

Express your enthusiasm for learning and development, and how Visa University’s mission aligns with your career goals. Highlight your eagerness to contribute to the growth of employees and the organization, connecting this back to the responsibilities of the VU PMO Program Analyst.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

9690 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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