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Lead Digital Product Manager

About this role:

Wells Fargo is seeking a Lead Digital Product Manager to support GenAI use cases for our Commercial Banking Front Office teams. Partnering with our data science and technology teams, this position will drive product feature development to support high visibility / high impact GenAI use cases. Learn more about the career areas and business divisions at wellsfargojobs.com.


In this role, you will:

  • Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
  • Act as key participant in large-scale planning
  • Review and analyze complex digital strategy for product/functionality/experience area
  • Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
  • Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
  • Lead a broad team of digital professionals to meet deliverables and drive new initiatives
  • Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
  • Potentially lead projects, teams or serve as a peer mentor
  • Contribute to planning related to the execution of the digital strategy
  • Independently resolve complex issues
  • Contribute to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
  • Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
  • Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals
  • Support the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
  • Support delivery of solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking


Required Qualifications:

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Experience delivering complex GenAI use cases
  • 3+ years of experience in an agile environment
  • Understanding of Commercial Banking Front Office activities
  • Demonstrated experience delivering digital products in a cross line of business or enterprise environment including data sourcing and integration requirements with both internal providers and 3rd parties
  • Demonstrated experience developing measurement systems to support product performance analysis including OKR / KPI framework and model evaluation needs
  • Demonstrated ability to collaborate and consult with key business partners/subject matter experts and translate complex, technical concepts so that they are clearly understood in support of sound decisions to meet business objectives.
     

Job Expectations:

  • This position is not eligible for Visa sponsorship
  • This position offers a hybrid work schedule 
  • Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
  • Ability to travel up to 10% of the time

#commercialbanking 
 

Locations:

  • 550 S. Tryon - Charlotte, North Carolina 28202
  • 5000 Riverside Rd - Irving, Texas 75039

Posting End Date: 

30 Mar 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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Average salary estimate

$130000 / YEARLY (est.)
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$110000K
$150000K

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What You Should Know About Lead Digital Product Manager, Wells Fargo

Join Wells Fargo as a Lead Digital Product Manager in Charlotte, North Carolina, where you'll be at the forefront of innovative GenAI use cases for our Commercial Banking Front Office teams. This is an exciting opportunity to collaborate with dynamic data science and technology teams. Your role will be crucial in leading the development and execution of complex digital business plans. You’ll ensure that impactful initiatives are realized by guiding a team of digital professionals, contributing to strategy development, and providing direction on compliance requirements. You will directly influence digital strategy, leveraging your understanding of the business to navigate challenges that span multiple sections of the enterprise. Your insight will allow for decisive actions that support product functionality and enhance user experience. Plus, you’ll have the chance to mentor junior staff, ensuring that all team members thrive while meeting deliverables. If you have a passion for digital product management and experience in a fast-paced environment, this position promises variety, challenge, and the opportunity to drive meaningful change in the world of banking.

Frequently Asked Questions (FAQs) for Lead Digital Product Manager Role at Wells Fargo
What are the responsibilities of a Lead Digital Product Manager at Wells Fargo?

As a Lead Digital Product Manager at Wells Fargo, your responsibilities encompass leading the development of complex digital business plans and initiatives with broad enterprise impacts. You'll collaborate closely with data science and technology teams to support GenAI use cases, making strategic decisions that influence digital strategy. Additionally, you will guide digital professionals and mentor junior staff, ensuring successful project delivery and compliance with policies.

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What qualifications are required for the Lead Digital Product Manager position at Wells Fargo?

To qualify for the Lead Digital Product Manager position at Wells Fargo, you need at least 5 years of digital product management experience, ideally coupled with a background in agile environments. Experience with complex GenAI use cases and a solid understanding of Commercial Banking Front Office activities are desirable. Furthermore, strong collaboration and communication skills are essential for translating complex technical concepts to key business partners.

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What is the work culture like at Wells Fargo for a Lead Digital Product Manager?

Wells Fargo fosters a culture of diversity, equity, and inclusion, welcoming applicants from all backgrounds. As a Lead Digital Product Manager, you will thrive in a collaborative environment that values strong customer relationships alongside a robust risk management culture. The company places emphasis on professional development and supports employees in achieving their goals, making it a great place to advance your career.

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How does a Lead Digital Product Manager at Wells Fargo contribute to compliance and risk management?

A Lead Digital Product Manager at Wells Fargo plays a vital role in maintaining compliance and risk management by understanding applicable policies and procedures. You'll be responsible for making informed decisions that consider risk factors and developing robust strategies that comply with regulatory standards while driving digital innovations.

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Is there room for career growth for a Lead Digital Product Manager at Wells Fargo?

Absolutely! The Lead Digital Product Manager role at Wells Fargo opens various pathways for growth. You will gain valuable experience leading cross-functional teams and strategic initiatives, enabling you to progress within the organization. Moreover, Wells Fargo invests in its employees, providing opportunities for skill enhancement and career advancement.

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Common Interview Questions for Lead Digital Product Manager
Can you describe your experience with GenAI in product management?

When answering this question, highlight specific instances where you utilized GenAI technologies in your product management role. Discuss the challenges faced, your contributions, and the outcomes, demonstrating your understanding of GenAI's potential in transforming business processes.

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How do you approach creating a digital strategy for complex products?

A solid answer would include discussing your methodology for analyzing market needs, setting measurable goals, and prioritizing features based on customer feedback and business impact. Emphasize your ability to collaborate with stakeholders to align digital strategies with overarching business objectives.

Join Rise to see the full answer
Describe your experience working in an agile environment.

Explain the agile practices you’ve implemented in past roles, emphasizing your adaptability and teamwork skills. Discuss how agile methodologies have influenced product development cycles and led to innovation in your projects.

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How do you ensure compliance in digital product management?

You should focus on your familiarity with relevant compliance requirements and how you've integrated those into product lifecycle management. Mention collaborative efforts with legal and compliance teams to ensure that products meet regulatory standards.

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What key performance indicators (KPIs) do you use to evaluate product success?

Discuss specific KPIs relevant to digital products, such as user engagement metrics, conversion rates, or Net Promoter Score (NPS). Share how these metrics influence product development and strategy adjustments.

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How do you handle conflicts within your team?

Provide an example showing your conflict resolution skills. Discuss your process for fostering open communication and collaboration and describe a successful outcome.

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What tools do you use for digital product management?

Mention specific tools like JIRA, Asana, or Trello for project management, and analytics tools like Google Analytics or Tableau for performance tracking. Explain how these tools help streamline processes.

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How do you keep up with the latest trends in digital product management?

Share strategies such as attending industry conferences, subscribing to professional journals, and participating in online forums. Highlight the importance of continuous learning in adapting to evolving market needs.

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Explain how you would lead a digital product team through a complex project.

Elaborate on your leadership style and how you inspire teams. Discuss planning, communicating objectives clearly, and maintaining motivation to ensure project milestones are met.

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What is your process for gathering user feedback during product development?

Detail your approach to soliciting feedback through user interviews, surveys, or beta testing. Emphasize your understanding of how user insights inform iterative improvements in product design.

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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S. Wells Fargo is No. 47 on Fortu...

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DATE POSTED
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