SVP, Full-Stack Product Manager (Hybrid)

As the SVP, Full-Stack Product Manager at Citi, your responsibilities will include engaging in user research to understand client needs, developing product strategies, and creating roadmaps for product development. You will prioritize features, manage delivery cycles through an agile process, and collaborate closely with teams of designers, developers, and quants. Additionally, you'll be responsible for onboarding clients and resolving any issues post-rollout while tracking success metrics to ensure product outcomes align with the company's objectives.

To apply for the SVP, Full-Stack Product Manager role at Citi, you should have a Bachelor's or Master's degree in a quantitative discipline such as financial engineering, economics, mathematics, or statistics, or possess equivalent experience. Experience in product management or product-focused roles is essential, along with a basic proficiency in Python, SQL, and Linux. Familiarity with data analysis and quantitative methods and a keen interest in finance, particularly risk management, will greatly benefit your application.

The successful SVP, Full-Stack Product Manager at Citi will need to possess strong problem-solving skills, a solid grasp of product management fundamentals, and a data-driven approach to deconstructing problems. Proficiency in programming languages like Python and SQL, along with a basic understanding of statistical analysis, will underpin successful product development. Excellent communication and collaboration skills are also critical for engaging with cross-functional teams and ensuring alignment with the product vision.

The SVP, Full-Stack Product Manager at Citi plays a pivotal role in enhancing the Risk & Analytics Products by leveraging their expertise to understand and address client needs. This individual will lead the product discovery process, drive the development of innovative features, and optimize overall product performance. By merging quantitative analysis with practical application, they will empower the firm to effectively manage risk across one of the largest portfolios, ensuring that solutions are both effective and tailored to client demands.

At Citi, you'll be embraced by a diverse and inclusive work culture that values innovative thinking. As an SVP, Full-Stack Product Manager, you'll collaborate with a team of professionals from various backgrounds who are passionate about their work. The culture encourages continuous learning and professional development, providing ample opportunities for you to enhance your analytical and technical skills while solving real-world problems together with your peers.

When answering this question, focus on specific product management roles you've held, detailing your responsibilities in each. Highlight projects where you led the product lifecycle, including user research, development, and delivery. Providing metrics or outcomes that resulted from your leadership will make your response even stronger.

Explain your approach to feature prioritization by talking about user feedback, data analysis, and business goals. Describe techniques you use, such as the MoSCoW method or RICE scoring, and emphasize your adaptability based on stakeholder input and market changes. This demonstrates your analytical skills and flexibility.

Use the STAR method—Situation, Task, Action, Result—to structure your answer. Start by putting the context of the setback in perspective, followed by the task at hand. Describe the actions you took to address the setback and conclude with the results, demonstrating resilience and proactive problem-solving.

Detail the methods you employ to gather feedback, including user interviews, surveys, and usability testing. Discuss how you analyze this data to drive product decisions and improvements. Highlight examples of how user insights have influenced past projects to conclusively show the impact of your feedback-gathering methods.

Talk about your experience with stakeholder management, outlining how you communicate progress and collect insights from different teams. Mention specific tools and methods you use, such as regular stand-ups, collaboration software, or visual progress trackers, to maintain transparency and engagement.

Discuss the data analysis tools and programming languages you’ve used, such as SQL or Python, and how they apply to measuring product performance. Cite specific instances where data-driven decisions led to successful product enhancements or strategic pivots based on analytics.

Share an example of a transition, such as launching a new feature or shifting strategy, and detail your strategies for managing change. Emphasize communication with stakeholders, preparing users, and ensuring product consistency to highlight your strategic foresight and management skills.

Explain the key performance indicators (KPIs) you typically track, including user engagement metrics, satisfaction ratings, and business impact. Discuss how your preference for data-driven analysis ensures that you assess product success comprehensively, ensuring continuous improvement.

Highlight your experience working with cross-functional teams, emphasizing the importance of communication, conflict resolution, and collective goal-setting. Share how effective collaboration has positively influenced past product outcomes, showcasing your interpersonal skills.

Discuss current trends in risk management, such as the integration of AI and machine learning or developments in regulatory frameworks. Share your vision on how these trends may influence product development in the future. This demonstrates your awareness of the field and your passion for the industry.