Freight Bill Auditor - job 2 of 2

As a Freight Bill Auditor at Woongjin Inc., your responsibilities will include processing and managing customer billing accurately, ensuring compliance with company policies, and utilizing tools to analyze and prepare correction forms for billing discrepancies. You'll also need to audit carrier freight bills, interpret relevant tariffs and contracts, and investigate any potential errors or duplicate billing.

To qualify for the Freight Bill Auditor position at Woongjin Inc., candidates should ideally possess a Bachelor's degree. However, relevant work experience can substitute for formal education. Competency in Microsoft Office, especially Excel, along with excellent communication and organizational skills, are crucial for this role.

The Freight Bill Auditor role at Woongjin Inc. is integral to maintaining financial accuracy, as your work directly affects the P&L through your management of customer billing and the auditing of carrier freight bills. Understanding how billing functions influence profit margins is essential for success in this position.

At Woongjin Inc., Freight Bill Auditors can expect a collaborative and supportive working environment that encourages team collaboration and responsiveness to urgent issues. The company upholds a strong moral code and values servant leadership, making it a great place to grow professionally.

Woongjin Inc. is committed to employee development, offering Freight Bill Auditors opportunities for growth through learning new systems and technologies, tackling diverse job-related tasks, and the chance to build professional relationships with customers and carriers.

In answering this question, explain the steps you would take to ensure accurate billing, including gathering necessary documentation, verifying charges against invoices, and utilizing any software tools that aid in the billing process. Highlight your attention to detail and understanding of company policies.

Discuss your strategy for prioritizing urgent issues while maintaining a handle on other responsibilities. You might mention the use of to-do lists, time management techniques, or prioritization frameworks to highlight your organizational skills.

Detail the methods you employ to review charges, compare invoices with contracts or freight documentation, and check for compliance with internal policies. Emphasize analytical skills and your capabilities in using software tools to streamline the auditing process.

The employer is looking for problem-solving skills, so share an example where you detected a billing error or faced a tight deadline. Walk through the steps you took to identify the issue and resolve it efficiently.

Explain your knowledge of freight documentation, discussing its importance in supporting charge invoices and ensuring proper payment processing. Relate your experience with types of cargo invoices and the necessary documentation that complements billing.

Mention any relevant software, particularly any experience you have with Microsoft Excel or access databases, emphasizing your technical proficiency and ability to learn new systems quickly.

Discuss key qualities such as attention to detail, strong analytical skills, and effective communication. Also, highlight the importance of teamwork and adaptability in handling sudden challenges in the auditing process.

Outline your approach to communication and relationship management, noting the importance of clear, concise, and respectful dialogue. Provide an example that shows your commitment to fostering positive relationships.

Explain your methodology for identifying the source of discrepancies, such as reviewing documentation, conducting interviews with relevant parties, and checking against existing records to ensure comprehensive investigation.

Share your enthusiasm for the role and the company. You can mention Woongjin Inc.'s reputation for servant leadership and its commitment to team collaboration as motivators for your application.