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In-House Marketing Agents

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.

Essential Job Responsibilities

  • Serve as a positive and professional brand ambassador for Wyndham Destinations
  • Partner with the resort staff to receive arrival sheets of guests checking in
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits

Responsibilities include, but are not limited to:

  • Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
  • Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education

  • High School Diploma or equivalent is required.

Training requirements

  • None

Knowledge and skills

  • Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.

     

Technical Skills

  • Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job experience

  • 1 to 3 years of sales and/or marketing experience is preferred, not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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Average salary estimate

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$40000K
$60000K

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What You Should Know About In-House Marketing Agents, Wyndham Destinations

Join our vibrant team as an In-House Marketing Agent with Travel + Leisure Co. in beautiful Columbia County, WI! As the world's leading vacation ownership and travel membership company, we're dedicated to putting the world on vacation. Your role will be exciting and pivotal, working directly with prospective and current owners in our resorts. You'll greet and incentivize guests, helping them learn about our exceptional vacation experiences. Collaborating closely with resort staff, you'll make sales-tour reservations while ensuring that each interaction is infused with positivity and professionalism. No two days will be the same as you engage with guests, screen potential customers, and continue your personal growth through training and meetings. We thrive on innovation and the joy of learning, ensuring that you stay informed about industry trends and company objectives. We value communication skills, teamwork, and a genuine passion for hospitality. If you have some sales or marketing experience, that’s a plus, but it's not required. What’s important is your enthusiasm for making every interaction count. Join us on this journey and help create unforgettable memories for travelers from all around the globe! With a variety of health benefits and a supportive, fun work environment, we can’t wait to welcome you into our team where every day is an opportunity for growth and adventure.

Frequently Asked Questions (FAQs) for In-House Marketing Agents Role at Wyndham Destinations
What are the main responsibilities of an In-House Marketing Agent at Travel + Leisure Co.?

As an In-House Marketing Agent at Travel + Leisure Co., you'll serve as a brand ambassador, greeting prospective guests at our resorts, incentivizing them to attend sales tours, and making reservations. Your role revolves around maintaining high standards of customer interaction and ensuring compliance with company guidelines.

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What qualifications do I need to apply for the In-House Marketing Agent position at Travel + Leisure Co.?

While sales and marketing experience is preferred, it is not mandatory for the In-House Marketing Agent position at Travel + Leisure Co. A high school diploma is required, and any equivalent experience in the field can also be accepted. Good communication skills and a willingness to learn are essential.

Join Rise to see the full answer
Is there advancement potential for In-House Marketing Agents at Travel + Leisure Co.?

Absolutely! At Travel + Leisure Co., we believe in growth and development. As an In-House Marketing Agent, you’ll have numerous opportunities for advancement through training, mentorship, and performance evaluations, allowing you to build a rewarding career with us.

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What type of training will I receive as an In-House Marketing Agent at Travel + Leisure Co.?

At Travel + Leisure Co., new In-House Marketing Agents will attend comprehensive training sessions covering our marketing strategies, products, and compliance standards. Ongoing training is also provided to ensure you remain current on industry trends and company policies.

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What are the working hours for an In-House Marketing Agent at Travel + Leisure Co.?

In-House Marketing Agents at Travel + Leisure Co. typically work on-site during regular business hours, with flexibility depending on the company's needs and guest schedules. We encourage a good work-life balance while meeting performance goals.

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Common Interview Questions for In-House Marketing Agents
Can you describe your approach to engaging prospective customers as an In-House Marketing Agent?

When answering this question, focus on your personality: express enthusiasm and readiness to create memorable interactions. Discuss your strategy for greeting guests, understanding their interests, and encouraging them to participate in a sales presentation while ensuring a positive experience.

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How do you prioritize compliance and company guidelines in your marketing role?

Highlight your understanding of the importance of compliance. Discuss how you would stay informed about company policies, and demonstrate your ability to follow guidelines while engaging customers in a friendly, informative manner.

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What techniques do you employ to qualify potential customers effectively?

Share the methods you use for screening customers; be it through open-ended questions, assessing their needs, or gauging their interest. Provide examples of how this information can help tailor your approach and provide the best customer experience.

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How do you stay updated on industry trends relevant to your role as an In-House Marketing Agent?

Mention your commitment to professional development—whether through attending workshops, following industry news, or engaging with peers. Discuss how this knowledge enhances your marketing strategies and customer interactions.

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What motivates you to work in a customer-focused role like this one?

Share your passion for assisting others and how it aligns with the values of Travel + Leisure Co. Express how making memorable experiences for customers fuels your work and leads to personal satisfaction.

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Describe a challenging interaction with a guest and how you handled it.

Employ the STAR method (Situation, Task, Action, Result) to provide a structured response. Share a specific situation, emphasizing your problem-solving skills and ability to maintain professionalism under pressure.

Join Rise to see the full answer
How would you collaborate with resort staff to enhance guest experiences?

Discuss the importance of teamwork and communication. Provide examples of how you would regularly coordinate with resort staff to disseminate information about guests and ensure seamless guest interactions throughout their stay.

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What role does incentivization play in your marketing approach?

Discuss how incentives can improve engagement with prospective customers. Share examples of effective incentives you've used in the past and how they can enrich the guest experience while achieving company goals.

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How do you handle feedback from management regarding your performance?

Emphasize your openness to constructive criticism. Mention how feedback presents an opportunity for personal growth and how you set performance goals based on past evaluations.

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Why do you want to work for Travel + Leisure Co. specifically?

Focus on Travel + Leisure Co.'s strong brand reputation, commitment to customer experiences, and your enthusiasm for travel and hospitality. Relate your personal values to the company’s mission and vision.

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Wyndham Destinations provides a contemporary take on the timeshare model through our industry-leading brands including Club Wyndham, Worldmark by Wyndham, Shell Vacations Club, and Margaritaville Vacation Club by Wyndham. We offer travelers the ch...

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DATE POSTED
April 10, 2025

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