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Program Associate

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Program Associate will support the Pediatrics Supporting Parents (PSP) and Tribal Home Visiting Resource Institute for Excellence (THRIVE) by providing administrative support, managing meetings, invoicing, and communication efforts.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include scheduling meetings, managing project expenses, providing logistical support for events, maintaining databases, and responding to project inquiries.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Required skills include proficiency in Microsoft Office Suite and Adobe Connect, excellent organizational and communication skills, and the ability to work independently and collaboratively.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A Bachelor's degree or equivalent experience is preferred, along with at least 2 years in an administrative role.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This is a fully remote position based in the USA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $40000 - $55000 / Annually



The Program Associate is responsible for providing administrative support to PSP and THRIVE, providing targeted support to the program/project directors. Key responsibilities include supporting in-person and virtual meetings, Technical Assistance (TA) activities, contracting processes, invoicing, communications processing, and contact lists.


ESSENTIAL RESPONSIBILITIES

Pediatrics Supporting Parents (PSP) and Tribal Home Visiting Resource Institute for Excellence (THRIVE) Responsibilities:

  • Assist the Program Director with administrative needs, including developing reports, scheduling and preparing for internal and external meetings, preparing materials for mailings, maintaining an organized electronic filing system, maintaining mailing lists, and maintaining the project calendar.
  • Manage contracting and procurement processes.
  • Process project expenses, including check requests and expense reports.
  • Attend and/or record key PSP meetings and provide meeting notes.
  • Schedule and support TA activities and work closely with related staff and/or vendor(s) to ensure coordinated effort:
  • Provide formatting and design of documents for presentation as needed.
  • Provide logistical planning and administrative support to audio conferences, webinars, and in-person grantee meetings as needed.
  • Maintain a virtual meeting platform, manage recordings and follow-up activities as needed.
  • Work with the Program Director to support in-person and virtual meetings.
  • Develop and maintain internal databases as needed for the project.
  • Support dissemination and communication efforts through direct mailings and electronic dissemination efforts.
  • Provide professional customer service and prompt response to project-related inquiries.
  • Provide general administrative and program support as needed.
  • Some travel, including overnight stays.
  • Other duties as assigned.

ESSENTIAL SKILLS & EXPERIENCE

  • At least 2 years of experience in administrative or office support role.
  • Strong knowledge and experience using Microsoft Word, PowerPoint, Access, Excel and Photoshop.
  • Strong knowledge and experience using Adobe Connect.
  • Excellent customer service skills.
  • Excellent organizational skills; excellent problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently as well as in a team structure.
  • Ability to manage multiple duties effectively and efficiently.
  • Ability to be flexible and adaptable to dynamic changes in the work environment.
  • Strong interpersonal skills.

EDUCATION

Bachelor’s degree or equivalent experience.


COMPENSATION & BENEFITS

This position's salary is estimated to be $40,000 to mid $55,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more.


PHYSICAL REQUIREMENTS

While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Associate, Zero to Three

Are you an organized and detail-oriented individual looking to make a difference in the realm of child and family support? The Program Associate position at our company offers a rewarding opportunity to be an integral part of the Pediatrics Supporting Parents (PSP) and Tribal Home Visiting Resource Institute for Excellence (THRIVE). In this fully remote role, you'll be at the forefront of key administrative support activities. Your day-to-day will include scheduling meetings, managing contracts, processing invoices, and maintaining databases—all while fostering strong communication with your team. You’ll assist the Program Director in coordinating both in-person and virtual meetings, ensuring everything runs smoothly and efficiently. This role requires proficiency in Microsoft Office Suite and Adobe Connect, alongside exceptional organizational and communication skills. If you enjoy collaborating with others and thrive in an environment where adaptability is key, we want to hear from you! A Bachelor’s degree or equivalent experience, along with at least two years in an administrative role, will set you on the path to success here. With a salary range of $40,000 to mid $55,000, along with a comprehensive benefits package, you'll not only find a fulfilling career but also support your future and wellbeing. Join us as we make a positive impact on families; your support can help shape the future of child welfare initiatives.

Frequently Asked Questions (FAQs) for Program Associate Role at Zero to Three
What are the responsibilities of the Program Associate at our company?

The Program Associate at our company plays a crucial role by providing administrative support to the Pediatrics Supporting Parents (PSP) and Tribal Home Visiting Resource Institute for Excellence (THRIVE). Key responsibilities include scheduling meetings, managing project expenses, and providing logistical support for events. This role involves maintaining databases, responding to project inquiries, and assisting the Program Director with various administrative needs.

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What skills are required for the Program Associate position?

To excel as a Program Associate at our company, candidates should be proficient in Microsoft Office Suite and Adobe Connect. Excellent organizational and communication skills are essential, along with the ability to work effectively both independently and collaboratively. Strong problem-solving abilities and interpersonal skills are also vital for navigating the diverse tasks associated with this role.

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What qualifications should a candidate have to be a Program Associate at our company?

The ideal candidate for the Program Associate position at our company should possess a Bachelor’s degree or equivalent experience, along with a minimum of two years in an administrative or office support role. Familiarity with managing expenses and support activities, as well as strong verbal and written communication skills, will help ensure success in this role.

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How does the remote work environment impact the Program Associate role?

As the Program Associate at our company, you will enjoy the flexibility of a fully remote position. This allows for a comfortable work-life balance while still performing crucial tasks that include scheduling meetings, managing correspondence, and providing logistical support for events, all from your home office. Strong self-motivation and time management skills will be vital in making this remote setup successful.

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What is the salary range for the Program Associate position at our company?

The Program Associate position at our company offers a competitive salary ranging from $40,000 to the mid $55,000s, depending on your experience and qualifications. In addition to a rewarding salary, we also provide a comprehensive benefits package that supports your health and well-being.

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Common Interview Questions for Program Associate
Can you describe your previous experience in administrative roles?

When discussing your previous experience, highlight specific responsibilities related to scheduling, managing budgets, or supporting project directors in similar roles. Be sure to mention any relevant software experience and how your skills contributed to the success of the projects.

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How do you prioritize tasks when managing multiple projects?

Effective prioritization involves assessing deadlines, determining task urgency, and being flexible. Share examples of how you have successfully managed competing priorities in the past, and explain any tools or methodologies you utilize to stay organized.

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What strategies do you use to ensure effective communication within remote teams?

In a remote setting, proactive communication is essential. Discuss how you utilize various communication tools, such as video conferencing and collaborative documents, to maintain clear and open lines with your team. Provide an example of how this has benefited a project you've worked on.

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How do you handle challenging situations with clients or team members?

Focus on your conflict resolution skills during your response. Describe a specific scenario where you faced a challenge, how you approached the issue, and what the outcome was. Emphasize your ability to remain calm and professional under pressure.

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Can you outline your experience with project management tools?

Discuss any project management software you’ve used, such as Asana, Trello, or Microsoft Teams. Explain how these tools helped you execute projects more efficiently and keep track of progress, deadlines, and communication.

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What methods do you use to maintain accurate records and databases?

Detail how you organize and maintain records, focusing on accuracy and efficiency. Mention any specific tools you use for database management and the importance of regular updates and backups.

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How do you ensure documents and presentations are well-prepared for meetings?

Explain your preparation process for meetings, including how you gather information, format documents, and ensure everything is accessible to all participants. Mention any design software you’re skilled at to enhance presentation quality.

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What motivates you to work in a support role like the Program Associate?

Express your passion for contributing to meaningful projects that support families and children. Discuss how being a Program Associate aligns with your career goals and personal values.

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How do you stay adaptable in a dynamic work environment?

Discuss how your experiences have equipped you to embrace change. Provide examples of how you’ve adapted to new processes or unexpected challenges, highlighting your ability to maintain productivity regardless of the situation.

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What do you think is the most important quality for a Program Associate?

Emphasize that excellent organizational skills are crucial for a Program Associate, as they manage numerous tasks. Additionally, stress the importance of communication and customer service skills to assist users effectively and create a positive work environment.

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ZERO TO THREE works to ensure all babies and toddlers benefit from the family and community connections critical to their well-being and development. Since 1977, the organization has advanced the proven power of nurturing relationships by transfor...

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Full-time, remote
DATE POSTED
April 20, 2025

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