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JOB SUMMARY:


The Contracts Manager is a highly strategic position within Zivaro that supports the Contracts Team Lead in responding to all internal requests from executive leadership and all sales teams, as well as requests from all external partners.  

The Contracts Manager will primarily review and execute legally binding documentation. This will include leveraging Zivaro’s contract management system for reviewing, processing, signing, and archiving of all partner agreements, customer funding award documents, business forms, reports, and partner certificates of insurance. The Contracts Manager will also support internal requests to onboard new suppliers and customers per our ISO policy.

The Contracts Manager will also be responsible for maintaining Zivaro’s contract management system to include the implementation of new workflows, updating existing workflows, provide training to internal users on the use of the system, and drafting or updating corresponding work instructions.

This position requires extreme detail orientation with excellent customer service and interpersonal skills for communication with external customers and internal customers at all levels of the organization, as well as the ability to multi-task and manage several competing priorities. 


Responsibilities
  • Customer Service (internal and external)
  • Contract Management System Workflow Implementation and Update
  • Develop/Update Operational Guides and Work Instructions
  • Contract/Award Document Drafting, Review, Redline/Negotiation and Tracking
  • Review and Update Standard Agreement Templates
  • Internal Distribution & CRM System Update of Contractual Obligations and Terms
  • Forms and Report Preparation and Completion
  • Maintain Zivaro Profile Up to Date in Partner Portals
  • New Supplier Onboarding
  • New Customer Onboarding
  • Certificate of Insurance Processing
  • Research and Provide Contract Language Interpretation
  • Other Duties as Assigned


Experience
  • Customer Service
  • Advanced Understanding of Full Contract Management Lifecycle: Drafting, Negotiation, Execution, Management, and Close Out
  • Advanced Understanding of Federal Government Prime Contracts and Corresponding Subcontract Agreement Management
  • Advanced Understanding of FAR/DFARS
  • Advanced Familiarity with Various Contract Types: Consulting, MSA, NDA, Referral, Reseller, Subcontract, Teaming, etc.
  • Advanced Knowledge of Various Contract Cost Structures: CPFF, CPIF, FFP, FPIF, T&M, etc.
  • Advanced Research and Data Analytic Skills


Qualifications
  • 5+ Years of Experience with Full Contract Management Lifecycle
  • Federal Government Prime Contracts and Corresponding Subcontract Agreement Management Experience
  • Ironclad (preferred)
  • Advanced Knowledge of Microsoft Office Suite (Word, Excel, Outlook)
  • Advanced Knowledge of FAR & DFARS Compliance


$100,000 - $130,000 a year

U.S. Citizenship is required for all positions at Zivaro, due to security clearance and government/federal contracts held by Zivaro.


EEO STATEMENT

ZIVARO fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, disability, sexual orientation, gender identity or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal and state employment laws and the information requested on this application will only be used for purposes consistent with those laws.

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Contracts Manager, Zivaro

As a Contracts Manager at Zivaro, you will find yourself at the heart of our operations, working closely with our Contracts Team Lead and various internal and external stakeholders. This role is pivotal in ensuring that all legally binding documentation is handled with care and precision. Your daily tasks will involve utilizing Zivaro’s contract management system to review, process, and archive agreements, customer funding documents, and crucial partner certificates. You'll also play an essential role in onboarding new suppliers and customers, aligning with our ISO policy. Your expertise will shine through as you maintain the contract management system by implementing and updating workflows, crafting training materials, and guiding internal users on system usage. Attention to detail is critical, paired with excellent customer service and interpersonal skills to communicate with a diverse range of partners and team members. You'll handle various contract types and cost structures, as well as ensure compliance with federal regulations. With a salary range of $100,000 - $130,000, this full-time position requires U.S. citizenship due to the nature of our government contracts. If you thrive in a dynamic environment where your organization and negotiation skills matter, this is the opportunity for you! Join us at Zivaro, where we are committed to equal opportunity and welcoming diverse backgrounds into our workforce.

Frequently Asked Questions (FAQs) for Contracts Manager Role at Zivaro
What are the main responsibilities of a Contracts Manager at Zivaro?

The primary responsibilities of a Contracts Manager at Zivaro include drafting, reviewing, and negotiating legally binding contracts, managing the contract lifecycle from initiation to closure, and supporting the onboarding process for new suppliers and customers. You'll also maintain Zivaro's contract management system, implement workflows, and ensure compliance with federal regulations, all while providing top-notch customer service to internal and external stakeholders.

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What qualifications do I need to become a Contracts Manager at Zivaro?

To qualify for the Contracts Manager position at Zivaro, candidates should possess at least 5 years of experience in full contract management. Knowledge of federal government prime contracts, familiarity with FAR/DFARS, and advanced skills in Microsoft Office Suite are essential. Experience with Ironclad and various contract types, cost structures, and data analysis are also highly valued.

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What skillset is important for the Contracts Manager role at Zivaro?

Successful Contracts Managers at Zivaro need a strong mix of analytical and interpersonal skills. This includes a deep understanding of contract management lifecycle processes, exceptional attention to detail, and excellent customer service abilities. Since communication with various stakeholders is crucial, being adept at negotiation and conflict resolution will help in building strong partnerships.

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How does Zivaro support employee training for the Contracts Manager position?

Zivaro is committed to employee development, and as a Contracts Manager, you will receive tailored training on our contract management system. You'll also have opportunities to develop operational guides and work instructions to support your team. Training is designed to empower you, helping you build the necessary skills to thrive in this role effectively.

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What is the salary range for a Contracts Manager at Zivaro?

The salary range for a Contracts Manager at Zivaro is competitive, falling between $100,000 to $130,000 per year. This reflects the importance of the position and the expertise required, offering potential for growth as you advance your career in contract management.

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Common Interview Questions for Contracts Manager
Can you describe your experience with the full contract management lifecycle?

When answering this question, emphasize your specific roles in each phase of the contract lifecycle, including drafting, negotiation, execution, and closure. Provide examples of challenges you've overcome and the outcomes you've achieved to highlight your competence in managing complex contracts.

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How do you ensure compliance with FAR and DFARS while managing contracts?

Discuss your familiarity with FAR and DFARS requirements, and elaborate on processes you've implemented to ensure compliance in past roles. Providing specific examples of how you have identified and mitigated compliance risks will strengthen your answer.

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What strategies do you use for successful negotiation of contracts?

When discussing negotiation strategies, highlight techniques such as understanding stakeholder needs, seeking win-win solutions, and focusing on data-driven arguments. Share past experiences where your negotiation skills led to favorable agreements for your organization.

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How do you handle conflicts or disagreements that arise during contract negotiations?

Focus on your conflict resolution skills by providing a structured approach to handling disagreements. Talk about your ability to listen actively, seek common ground, and propose creative solutions to facilitate a positive outcome for all parties involved.

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Describe a situation where you had to manage multiple priorities effectively.

Provide a real-life example that showcases your time management and organizational skills. Mention specific tools or methods you used to prioritize tasks and ensure timely delivery without compromising quality.

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How do you maintain relationships with internal and external stakeholders?

Discuss your communication style and how you tailor it based on your audience. Emphasize the importance of regular check-ins, transparency in updates, and building trust through responsiveness to stakeholder needs.

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What experience do you have with contract management systems?

When asked about contract management systems, detail your experience with specific tools, like Ironclad, and your role in managing and improving workflows. Experience in training team members on these systems would also be beneficial to mention.

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How do you ensure accuracy in contract documentation?

Talk about your methods for maintaining accuracy, such as thorough review processes, collaboration with stakeholders for input, and using checklists to prevent errors. Providing an example where your diligence saved your company from potential risk will add impact.

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What role does customer service play in the Contracts Manager position?

Emphasize that customer service is crucial in this role, as it involves interacting with various stakeholders. Share how your commitment to understanding their needs and providing timely support is essential in fostering positive relationships and ensuring successful contract management.

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What do you find most challenging about managing contracts?

Share a specific challenge you have faced, such as navigating legal complexities or compliance issues, and explain how you overcame it. Highlighting your problem-solving skills and resilience in addressing such challenges will demonstrate your capability as a Contracts Manager.

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Zivaro provides system management software to businesses in varying industries. Some of the services they offer include cloud optimization, threat monitoring, infrastructure design, and more. This company is headquartered in Denver, Colorado and w...

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DATE POSTED
March 21, 2025

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