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Information Clerk

15|40 Productions Ltd is looking for a detail-oriented and proactive Information Clerk to join our team. This role is essential in ensuring that our operations run smoothly and effectively by providing accurate information and support to both internal teams and clients. As an Information Clerk, you will be responsible for managing inquiries, handling correspondence, and maintaining organized records. Your keen attention to detail and excellent communication skills will be pivotal in assisting our team members and clients alike with their various needs. This position is perfect for someone who enjoys working in a collaborative environment and is passionate about contributing to the success of our projects through exceptional support and information management.

Responsibilities

  • Serve as the first point of contact for clients and staff, providing accurate information and assistance.
  • Maintain and organize records, files, and databases to ensure easy access to necessary information.
  • Handle incoming communications via phone, email, and in-person inquiries.
  • Assist in the preparation of reports and documentation as required.
  • Coordinate with different departments to relay information and facilitate communication.
  • Perform clerical duties, including data entry and updating of data management systems.
  • Support the team with various administrative tasks to enhance workflow efficiency.
  • High school diploma or equivalent; additional qualifications in office administration are a plus.
  • Proven experience as an information clerk or in a similar administrative role.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Excellent verbal and written communication skills.
  • Proficient in MS Office Suite and experience with data management systems.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
  • Strong attention to detail and commitment to providing excellent service.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Wellness Resources
  • Stock Option Plan

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Information Clerk, 15|40 Productions

15|40 Productions Ltd is on the lookout for a passionate Information Clerk ready to dive into the world of supporting our team and clients! In this pivotal role, you'll be the friendly face that greets staff and clients, answering queries and providing precise information that helps keep everything running like a well-oiled machine. Your knack for detail and stellar communication skills are essential as you manage inquiries, tackle correspondence, and keep our records meticulous and organized. Each day will bring varied tasks, from responding to phone calls and emails to preparing essential reports and documentation. You’ll collaborate with different departments to facilitate smooth communication and ensure that all team members have the information they need to thrive. This position is tailored for those who not only enjoy administrative tasks but also are enthusiastic about contributing to our projects' overall success. If you've got a high school diploma or equivalent and experience as an information clerk or in a similar administrative capacity, we want to hear from you! Familiarity with MS Office Suite and data management systems is a must, along with a strong sense of organization and the ability to juggle multiple tasks. At 15|40 Productions Ltd, we value teamwork and appreciate those who exhibit flexibility and a commitment to service. Interested in joining us? You'll also enjoy perks like health care, a retirement plan, and training opportunities that pave the way for your professional growth while working from home or at the office!

Frequently Asked Questions (FAQs) for Information Clerk Role at 15|40 Productions
What are the main responsibilities of an Information Clerk at 15|40 Productions Ltd?

As an Information Clerk at 15|40 Productions Ltd, your key responsibilities encompass managing inquiries, handling internal and external communications, maintaining organized records, and supporting various administrative tasks. You will serve as the first point of contact for both clients and staff, ensuring that accurate information is readily available and that operations run smoothly.

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What qualifications are needed for the Information Clerk position at 15|40 Productions Ltd?

To qualify for the Information Clerk role at 15|40 Productions Ltd, you should have a high school diploma or equivalent, and any additional qualifications in office administration would be beneficial. Proven experience in a similar administrative role is also required, along with strong organizational, verbal, and written communication skills.

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What skills are important for an Information Clerk at 15|40 Productions Ltd?

An Information Clerk at 15|40 Productions Ltd should possess excellent communication skills, a keen attention to detail, and proficient knowledge of the MS Office Suite and data management systems. Strong organizational skills and the ability to manage multiple tasks efficiently will also be vital for success in this position.

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Is there room for professional development in the Information Clerk role at 15|40 Productions Ltd?

Absolutely! At 15|40 Productions Ltd, we emphasize growth and development. As an Information Clerk, you’ll have opportunities for training and professional development that can help you refine your skills and advance in your career.

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What benefits does 15|40 Productions Ltd offer for Information Clerks?

Information Clerks at 15|40 Productions Ltd can enjoy a comprehensive benefits package that includes health care (medical, dental, and vision), retirement plans, life insurance, paid time off, family leave, short and long-term disability, wellness resources, and even stock options.

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Common Interview Questions for Information Clerk
Can you describe your experience in managing communications?

When answering this question, provide specific examples from your previous roles where you handled inquiries via phone, email, or in-person. Highlight your ability to provide accurate information and support to clients and team members.

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How do you ensure accuracy in your record-keeping?

Discuss your organizational methods and tools you use for maintaining files and databases. Mention any specific data management systems you’ve worked with and your strategies for error-checking information before it's finalized.

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What strategies do you employ to prioritize tasks in a busy work environment?

Give an overview of how you assess urgency and importance when faced with multiple duties. You can discuss time management techniques and how you adjust priorities based on team needs.

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How do you handle challenging interactions with clients or team members?

Share a specific scenario where you managed a difficult situation, emphasizing your communication skills, empathy, and problem-solving abilities that led to a positive resolution.

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What software tools or applications are you proficient in?

Clearly list the software you are familiar with, particularly the MS Office Suite and any data management systems. Provide examples of how you’ve utilized these tools in your previous roles to enhance workflow.

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Describe a time when you had to prepare a report or documentation.

Outline the process you took to compile and present data, emphasizing your attention to detail and the importance of clear documentation which contributes to internal communications.

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How would you collaborate with other departments in your role?

Discuss your approach to inter-departmental communication, stressing the importance of teamwork and how you would relay messages efficiently to help facilitate operations and projects.

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What attracted you to the Information Clerk position at 15|40 Productions Ltd?

Express your enthusiasm for the role and the company, emphasizing your passion for administrative support and the ways you believe you can contribute to the success of the team.

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How do you stay organized in your daily tasks?

Describe any tools, lists, or systems you employ to keep track of your responsibilities. Highlight how these methods have contributed to your efficiency and effectiveness in previous positions.

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What qualities do you think are essential for a successful Information Clerk?

Reflect on the importance of attention to detail, excellent communication skills, adaptability, and strong organizational abilities while tying them back to your personal strengths and experiences.

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ABOUT 15|40 PRODUCTIONS: 15|40 Productions is a leading event production company, based in Los Angeles. We are a tight-knit team who produces over 300 events annually. Our team is comprised of experts who work hard, are flexible team players, have...

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 3, 2025

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