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Part Time Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.

About the role

The Server provides  exceptional quality and service to Seasons Restaurant guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options; and delivering memorable guest experiences.

 

What you will do: 

  • Anticipate and service of guests' requirements before requests are necessary.

  • Serve and clear food and beverage items in an unobtrusive and professional manner.

  • Be familiar with the wine list and in wine and beverage service including stemware used and appropriate garnishes.

  • Utilize a "Captain's Pad" correctly and for the sake of communication.

  • Complete opening and closing side work as assigned and have all tables set according to standard.

  • Present menus (including children’s menus) and explanations for all menu items as well as specials of the day.

  • Offer a cheese and fruit tray explaining each of the various selections for the day.

  • Utilize the Residence Club’s computer system ringing up sales, printing checks, closing checks and completing closing readings.

  • Carry trays, bus and reset tables with linen, china, glass and silver.

  • Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.

  • Handle a guest walk out.

  • Respond properly in any Residence Club emergency or safety situation.

  • Perform other tasks or projects as assigned by Residence Club management and staff.

 

What you bring:

  • Reading, writing and oral proficiency in the English language.

  • 1-2 years food and beverage serving and/or related food and beverage experience

  • Excellent knowledge of food, preparation, and wines.

  • San Diego County Food Handlers card (not required upon hire).

  • RBS certification

  
What we offer: 

  • Hourly Rate: $16.90

  • 401(k) Retirement Savings Plan

  • Excellent training and development opportunities

  • Complimentary dry cleaning for employee uniforms

  • Complimentary employee meals

Schedule & Hours:

  • Part Time

  • Early mornings, days, evenings, weekends, and holidays

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Average salary estimate

$35192 / YEARLY (est.)
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$35192K
$35192K

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What You Should Know About Part Time Server, FourSeasons Incorporated

Are you passionate about providing exceptional dining experiences? If so, the Part Time Server position at Four Seasons in Aviara, San Diego, might be your perfect fit! Here at Four Seasons, we pride ourselves on our commitment to creating a warm and inviting atmosphere for our guests, and our servers play a crucial role in making that happen. As a Server, you will be engaged in delivering top-notch service at our renowned Seasons Restaurant, where anticipating guest needs and offering detailed menu insights are vital to providing memorable experiences. Your day will consist of elegantly serving and clearing food and beverages while ensuring each table is set to the highest standard. With each interaction, you will have an opportunity to not only showcase your knowledge of our exquisite menu, but also to connect with guests in a way that makes them feel valued. We're located in the picturesque coastal town of Carlsbad, perfectly situated for those who love breathtaking views and outdoor activities. Here at Four Seasons, we believe in fostering a vibrant workplace culture, and as a member of our team, you’ll receive excellent training, development opportunities, and even enjoy complimentary meals during your shifts. If you're ready to take your serving skills to the next level and join a team where you can truly make a difference, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Part Time Server Role at FourSeasons Incorporated
What are the responsibilities of a Part Time Server at Four Seasons?

As a Part Time Server at Four Seasons, your main responsibilities will include providing attentive service to guests at Seasons Restaurant, anticipating their needs, and expertly presenting and serving food and beverages. You'll also be expected to familiarize yourself with our menu offerings, assist with table setting, and maintain overall cleanliness and efficiency in the dining area.

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What qualifications do I need to apply for the Part Time Server position at Four Seasons?

To apply for the Part Time Server position at Four Seasons, you should have 1-2 years of food and beverage serving experience or related experience. A good command of the English language is essential, and possessing a San Diego County Food Handlers card and RBS certification will enhance your eligibility for the role.

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What is the work schedule for the Part Time Server at Four Seasons?

The work schedule for the Part Time Server position at Four Seasons involves varied shifts, including early mornings, days, evenings, weekends, and holidays. This flexible scheduling can be ideal for those looking for part-time work while balancing other commitments.

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What kind of training does Four Seasons provide for its Part Time Servers?

At Four Seasons, we are deeply invested in the growth of our team members. As a Part Time Server, you will receive comprehensive training that covers our service standards, menu knowledge, and other essential skills to excel in your role, allowing you to provide outstanding service to our guests.

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What are the benefits of working as a Part Time Server at Four Seasons?

Working as a Part Time Server at Four Seasons comes with several perks, including an hourly rate starting at $16.90, access to a 401(k) retirement savings plan, complimentary meals during your shifts, and opportunities for excellent training and professional development in the hospitality industry.

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Common Interview Questions for Part Time Server
How do you handle difficult customers as a Part Time Server?

In handling difficult customers, it's essential to remain calm and listen actively to their concerns. Empathizing with their situation shows that you care. I would acknowledge their issues, apologize for any inconveniences they may have faced, and work towards a solution quickly, always keeping the management informed.

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What steps do you take to ensure a high standard of service?

To ensure a high standard of service, I believe in planning ahead, being attentive to guests' needs, and maintaining thorough knowledge of the menu options. This means being proactive about clearing plates, refilling glasses, and making sure every guest feels engaged throughout their dining experience.

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Can you describe a time you went above and beyond for a guest?

Certainly! There was an occasion where I noticed a guest celebrating a special anniversary. I coordinated with the kitchen to prepare a small complimentary dessert and arranged for a personalized greeting from the management, which created a memorable experience for them.

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Why do you want to work as a Part Time Server at Four Seasons?

I want to work as a Part Time Server at Four Seasons because I admire the company’s dedication to exceptional service and its strong focus on employee culture. I’m excited about the opportunity to contribute to an environment that values guest experiences as much as its team.

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What do you think is the key to great teamwork in a restaurant?

Great teamwork in a restaurant involves clear communication, mutual respect, and a shared commitment to serving guests. I believe that fostering a culture where everyone feels appreciated and empowered to do their roles contributes significantly to effective teamwork.

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How would you describe your knowledge of food and wine?

I have a thorough understanding of food and beverage pairings, including wine. I enjoy learning about different cuisines and the specific ingredients used, which allows me to provide recommendations confidently. My goal is to enrich the dining experience for every guest.

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What do you do when a guest is unsatisfied with their meal?

If a guest is unsatisfied with their meal, I would first apologize and ask what specifically didn’t meet their expectations. I’d offer to replace the dish or provide alternatives and ensure they leave satisfied. Customer satisfaction is always my top priority.

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How do you manage your time and prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by assessing immediate needs first, focusing on guest requests, and maintaining efficiency. I believe that staying organized helps me ensure timely service, and I always try to remain calm under pressure to keep everything running smoothly.

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What techniques do you use to remember orders?

To remember orders, I utilize visual cues and repeat the orders back to guests to reinforce my memory. Additionally, taking quick notes helps ensure accuracy, especially when dealing with large tables or special requests.

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What do you believe makes a restaurant successful?

A successful restaurant must combine exceptional food quality, outstanding service, and a welcoming atmosphere. Additionally, strong management and teamwork play critical roles in creating an environment where guests feel taken care of and eager to return.

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DATE POSTED
April 11, 2025

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