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Group Account Supervisor - job 3 of 3

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The AbbVie Ad Agency Group Account Supervisor is a key cross-functional member of the franchise facing team responsible for leading the development of US and Global Healthcare Professional and Consumer marketing campaigns and tactics. This role has responsibility for defining the objectives, strategies and long-range plans for creating engaging programs that deliver brand messages to their target audiences. This role leads a high-performing team of account supervisors, project managers and traffic managers with budget responsibility more than $1 million. Role reports to the Associate Director Account Group.

As a member of the Commercial Analytics & Operations (CA&O) organization supporting our brand franchises, the Group Account Supervisor is the subject matter expert, evangelist and marketing point of contact for assigned AbbVie brands and is responsible for leading and partnering with multiple internal brand teams, cross functional team members and external agency partners to align on campaign scope and deliverables.  This role manages both the strategic and tactical execution of a campaign through its entire life cycle to ensure maximum brand impact.

This role is also accountable for bringing expertise and leadership support to advance the AbbVie Ad Agency’s continually growing US and Global footprint. Specifically, developing and maintaining brand team relationships, providing analysis of market dynamics and key lessons learned, reviewing competitor promotional moves, identifying key areas for improvement, annual forecast planning and monthly spend reconciliation.

Key Responsibilities:

  • Collaborate with Marketing Directors and other key stakeholders to build, manage, and execute marketing communication plans to achieve business objectives and goals.
  • Lead the definition and creation of marketing strategies, objectives, messaging and tactics.
  • Manage the tactical development business processes and marketing driven input from inception to delivery, growth, and eventual retirement. 
  • Work closely with brand marketing, agency partners, and other cross functional team members to ensure that value propositions, messaging and marketing activities align to the brand story.
  • Collaborate effectively in a matrixed environment with Brand Marketing, Market Research, Analytics, Business Technology Solutions (BTS), Medical/Regulatory/Legal, External Agencies and other integrated business partners.
  • Maintain an “expert level” understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
  • Demonstrate critical creative thinking and problem-solving skills.
  • Troubleshoot roadblocks and identify creative and compliant solutions to facilitate forward motion of new initiatives.
  • Establish a unified focus and purpose to inspire others to work together as a team.

Competencies:

  • Ability to lead independent initiatives without day-to-day supervision.
  • Able to prioritize and gracefully manage competing priorities to ensure deadlines are met.
  • Collaborative nature and ability to influence and guide cross-functional stakeholders. 
  • Exceptional functional knowledge of and expertise in the pharmaceutical market.
  • Acumen for leading multiple initiatives simultaneously.
  • Inquisitive, strong analytical/creative skills, including the ability to infer and apply learnings.
  • Excellent verbal and written communication skills. 
  • Attention to detail and follow-through on execution.
  • Ability to relate well to others, active listening skills, and exhibiting patience.
  • Strong project management abilities and critical work tool experience, including Microsoft Office Suite, Veeva and MavenLink.

Qualifications

  • Bachelor’s Degree in Business or Marketing.
  • 7+ years of ad agency account leadership experience.
  • Pharmaceutical industry experience required.
  • People leadership experience, including managing cross-functional teams and/or external partners through large projects or initiatives.
  • A strategic mindset that can balance immediate requirements with a long-term vision.
  • Demonstrated progressively increasing responsibility in leading large, complex, marketing campaigns 
  • Proven track record of managing successful pharmaceutical product launches.
  • Outstanding communicator and comfortable interacting with a diverse group of marketing and creative individuals.
  • Strong collaboration and interpersonal skills to be effective managing through a highly matrixed organization.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$115000 / YEARLY (est.)
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$130000K

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What You Should Know About Group Account Supervisor, AbbVie

Join AbbVie as a Group Account Supervisor in Mettawa, IL, where you'll become an integral part of an innovative team dedicated to tackling serious health issues. In this role, you're not just managing projects; you're leading a passionate group of account supervisors and project managers to shape the future of healthcare marketing. Your focus will be on crafting dynamic marketing campaigns that resonate with healthcare professionals and consumers alike. With responsibilities that include defining marketing objectives, managing budgets over $1 million, and collaborating across disciplines, your expertise will pave the way for successful brand initiatives. You'll be at the forefront of strategy, executing campaigns from conception through to delivery, ensuring each message is aligned with AbbVie's vision. Your strategic mindset will help navigate internal and external communications, providing insights that foster strong relationships with cross-functional teams and agency partners. At AbbVie, we provide resources, support, and a culture of innovation, so you can truly make a difference in the pharmaceutical landscape. Your leadership will not only inspire your team but also contribute to the overarching goal of delivering impactful solutions to the communities we serve. If you're ready to leverage your ad agency account experience and pharmaceutical industry knowledge in a fulfilling role at a company that values integrity and inclusion, we want to hear from you!

Frequently Asked Questions (FAQs) for Group Account Supervisor Role at AbbVie
What are the main responsibilities of a Group Account Supervisor at AbbVie?

As a Group Account Supervisor at AbbVie, your primary responsibilities include managing the development and execution of marketing strategies tailored to healthcare professionals and consumers. You will lead a team to ensure campaign objectives are met while collaborating closely with brand marketing, analytics, and external agencies for a cohesive approach. Your role involves overseeing campaigns from inception to completion while maintaining crucial budgetary control, making strategic decisions that directly impact the success of AbbVie’s portfolio.

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What qualifications are required for the Group Account Supervisor position at AbbVie?

To qualify for the Group Account Supervisor position at AbbVie, candidates should possess a Bachelor’s Degree in Business or Marketing along with at least 7 years of ad agency account leadership experience. It's essential to have a solid background in the pharmaceutical industry and proven capabilities in leading cross-functional teams. A strategic mindset that balances immediate needs with a long-term vision, along with excellent communication skills, is crucial to excel in this role.

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What qualities make a successful Group Account Supervisor at AbbVie?

A successful Group Account Supervisor at AbbVie is characterized by strong leadership skills and the ability to manage multiple priorities without compromising quality. Essential qualities include excellent problem-solving skills, a collaborative nature, and a deep understanding of the pharmaceutical market. An inquisitive mindset coupled with exceptional communication skills allows for effective relationship-building with both internal teams and external partners, helping to drive campaign success.

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How does collaboration play a role in the Group Account Supervisor position at AbbVie?

Collaboration is at the heart of the Group Account Supervisor role at AbbVie. You will work closely with Marketing Directors and various stakeholders across departments such as Market Research, Analytics, and Regulatory to align on campaign goals. Your ability to navigate a matrixed environment and foster teamwork among diverse teams is vital for achieving desired outcomes, ensuring that each marketing initiative resonates effectively with its audience.

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What is the career progression for a Group Account Supervisor at AbbVie?

Career progression for a Group Account Supervisor at AbbVie could lead to higher-level leadership roles within the organization, such as an Account Director or Senior Manager of Marketing. With demonstrated success in managing complex campaigns and leading teams effectively, you can expand your responsibilities and impact both within AbbVie and the broader pharmaceutical landscape, potentially influencing strategic decisions at a higher level.

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Common Interview Questions for Group Account Supervisor
Can you describe your experience managing marketing campaigns in the pharmaceutical industry?

When answering this question, focus on specific campaigns you've managed, emphasizing your role in strategy development and execution. Highlight any challenges faced, how you overcame them, and the impact of those campaigns on business objectives. Providing quantifiable results, such as increased brand awareness or sales, will also strengthen your response.

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How do you prioritize and manage competing deadlines?

Discuss your organizational skills, mentioning tools or processes you use to stay on track. Explain how you evaluate the urgency and importance of each task and make decisions to meet deadlines while maintaining quality. Including a real-life example of a time you successfully navigated competing priorities will provide credibility to your response.

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What strategies do you employ to foster collaboration within cross-functional teams?

Share specific strategies you use to encourage open communication and collaboration, such as regular check-ins or team-building activities. Discuss how fostering a positive team environment and understanding team members’ strengths can lead to successful project outcomes. Offer examples of successful collaborations you've been involved in.

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How would you approach developing a marketing strategy for a new pharmaceutical product?

Outline your process, starting with market research to understand the audience and competition. Discuss setting clear objectives, developing messaging, and determining the best channels for communication. Highlight the importance of analyzing market trends and adjusting strategies accordingly to ensure successful product launches.

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Can you give an example of a successful campaign you've led and what made it successful?

Detail a specific campaign, focusing on your role from conception to execution. Explain the goals, how you achieved them, and what metrics were used to measure success. Emphasize the team's collaboration and your leadership skills in driving the campaign's effectiveness.

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What challenges have you faced in leading a marketing team, and how did you overcome them?

Think of a challenge that tested your leadership abilities and explain how you approached it. Highlight the steps taken to resolve the issue, including open communication with team members and seeking feedback. Discuss the positive outcomes that resulted from your actions.

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How do you stay updated with industry trends and changes in the pharmaceutical market?

Discuss your commitment to continuous learning, whether through industry publications, webinars, conferences, or networking. Mention specific resources you follow to stay informed about regulatory changes and market innovations, demonstrating your proactive approach to staying current.

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What key performance indicators do you consider when evaluating marketing campaign effectiveness?

Include KPIs such as engagement rates, conversion rates, ROI, and customer feedback that reflect a campaign's success. Explain how these metrics guide your future campaign strategies and adjustments to improve overall performance.

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How do you handle feedback and criticism from stakeholders?

Explain your approach to constructive criticism by discussing your openness to feedback and your ability to remain calm and receptive. Provide an example where you used feedback to refine a project, showcasing your commitment to continuous improvement.

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Describe your leadership style when managing teams.

Reflect on your leadership philosophy, mentioning aspects such as empowerment, inclusivity, and adaptability. Share examples that showcase how your leadership style positively impacts team dynamics and project outcomes, reinforcing your capability to inspire and guide.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 13, 2025

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