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Specialty Representative, Psychiatry - Wilmington, DE - job 3 of 3

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. 

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. 

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. 
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. 
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. 
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. 
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. 
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. 
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment 

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required 
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required 
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. 
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. 
  • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. 
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. 
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. 
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). 
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials 
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. 
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. 

 

Key Stakeholders  

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. 
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. 

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$80000 / YEARLY (est.)
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$60000K
$100000K

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What You Should Know About Specialty Representative, Psychiatry - Wilmington, DE , AbbVie

If you're looking for an exciting career as a Specialty Representative in Psychiatry with AbbVie in Wilmington, DE, then you’re in for a treat! AbbVie is all about making a remarkable impact on people's lives through innovative medicines and solutions. In this field-based role, you’ll get to execute brand strategies and tactics, manage your territory like a pro, and build strong relationships with healthcare providers. Your main goal will be to meet or exceed sales objectives while keeping the patient at the center of every effort. Whether it’s crafting a killer pre-call plan or navigating through customer objections with ease, your ability to adapt will help you thrive. Plus, you’ll dive deep into understanding market dynamics and customer needs to align with AbbVie’s wide array of therapeutic areas. If you have a passion for connecting with healthcare professionals and driving sales performance, then this role is a perfect match. Bring your knowledge, strategic thinking, and innovative ideas to the table, and let’s make a difference together. Join us at AbbVie, where your career can truly take off as you contribute to exciting advancements in healthcare!

Frequently Asked Questions (FAQs) for Specialty Representative, Psychiatry - Wilmington, DE Role at AbbVie
What are the main responsibilities of a Specialty Representative at AbbVie in Wilmington, DE?

As a Specialty Representative at AbbVie in Wilmington, DE, your responsibilities will include executing brand strategies, managing sales performance, and building strong relationships with healthcare providers. You’ll be tasked with developing call plans, handling objections, analyzing customer needs, and sharing market intelligence to ensure AbbVie’s offerings meet the expectations of your clients.

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What qualifications are required for the Specialty Representative position at AbbVie?

To qualify for the Specialty Representative role at AbbVie, a bachelor's degree in health, sciences, pharmacy, or a business-related field is preferred. Alternatively, equivalent industry experience of at least five years is required, ideally with three or more years in the pharmaceutical or health industry. Strong business acumen, scientific knowledge, and proven sales experience are essential.

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How does AbbVie support the professional growth of a Specialty Representative?

AbbVie is committed to the continuous development of its Specialty Representatives. By providing access to resources, training, and market insights, AbbVie ensures you have the tools needed for success. You will have opportunities for mentorship and collaboration within a supportive team environment, which helps foster your career growth.

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What skills are essential for success as a Specialty Representative at AbbVie?

Successful Specialty Representatives at AbbVie exhibit strong communication, strategic thinking, and adaptability skills. They must be able to effectively handle objections, identify customer needs, and develop innovative solutions to maximize business opportunities. Building trusted relationships and demonstrating leadership within a collaborative environment is also crucial.

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What kind of impact can a Specialty Representative at AbbVie make in the field?

As a Specialty Representative at AbbVie, your impact could be significantly positive for both patients and healthcare providers. By promoting innovative medications and fostering trusted relationships, you'll help ensure that patients receive the best possible care. Your efforts directly contribute to patient outcomes and the overall success of AbbVie’s mission to solve serious health issues.

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Common Interview Questions for Specialty Representative, Psychiatry - Wilmington, DE
What strategies do you use to build relationships with healthcare providers?

Building relationships with healthcare providers involves active listening, understanding their needs, and maintaining regular communications. Share valuable insights about AbbVie’s offerings and foster trust by being a reliable resource for information and support.

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Can you give an example of how you've handled an objection in a sales call?

When handling objections, it's important to remain calm and empathetic. I would listen carefully to the concerns raised, address them specifically with data or examples, and then guide the conversation towards how AbbVie’s solutions can meet their needs.

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How do you approach developing a territory sales plan?

Developing a territory sales plan starts with analyzing market data and identifying key customers. I prioritize my efforts based on potential for sales growth, ensuring strategic coverage that aligns with AbbVie’s brand objectives while taking customer needs into account.

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What role does market intelligence play in your sales strategy?

Market intelligence is crucial as it provides insights on competitors, trends, and customer feedback. I utilize this information to tailor my approach, adapt strategies as needed, and position AbbVie’s offerings effectively against others in the market.

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How do you keep up with industry trends related to your specialty?

Staying updated with industry trends involves continuous learning, attending conferences, and actively engaging in workshops. I also follow reputable journals and connect with peers to share insights, which helps me to adapt my strategy accordingly.

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Describe a time you achieved a challenging sales goal.

In a previous role, I set a particularly ambitious sales goal for a new product launch. By employing targeted marketing strategies, securing key stakeholder buy-in early on, and adjusting tactics based on customer feedback, I not only met the goal but exceeded it, achieving a 20% increase over expectations.

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How do you assess customer needs?

I assess customer needs by actively listening during interactions, asking probing questions, and leveraging CRM tools to analyze past behavior and preferences. Understanding their challenges allows me to better position AbbVie’s products as solutions.

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What is your experience with collaborative selling in a matrix organization?

In a matrix organization, collaboration is key. My experience includes working closely with marketing, training, and management teams to ensure alignment on sales strategies. I'm adept in leveraging diverse perspectives to enhance overall sales performance.

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How would you differentiate AbbVie’s products from competitors during a pitch?

Differentiating AbbVie’s products requires a deep understanding of the unique benefits they offer. I would highlight clinical trial results, customer success stories, and unique product features during my pitch, effectively communicating how they meet specific healthcare needs.

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What motivates you to succeed in sales?

I am motivated by the positive impact our products have on patient lives and the rewarding challenge of achieving sales targets. Setting personal and professional goals helps me stay focused and driven, pushing me to excel in my role.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 4, 2025

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