Senior Technical Product Manager – Global Infrastructure

As a Senior Technical Product Manager at i3D.net, your responsibilities include defining the vision and roadmap for the Customer Self-Service platform, managing the product backlog, optimizing user experience, collaborating with multiple teams, and keeping up with trends in cloud and gaming technologies. Your role is crucial in ensuring that the CSS platform integrates seamlessly with other i3D.net products.

To apply for the Senior Technical Product Manager position at i3D.net, you should have at least 5 years of experience in product management or software engineering, especially in customer-facing solutions. A strong background in cloud infrastructure, DevOps, and gaming technologies will also enhance your application.

Success in your first year as a Senior Technical Product Manager at i3D.net will be measured by the launch of a fully functional Customer Self-Service platform, increased customer engagement for CSS, seamless collaboration with internal teams, and achieving high standards in reliability and scalability.

At i3D.net, the Senior Technical Product Manager works closely with engineering, operations, marketing, and customer support teams. This collaboration is vital to refine product ideas, align workflows, and ensure that the customer experience is optimized across all touchpoints.

A Senior Technical Product Manager at i3D.net will benefit from knowledge in areas such as APIs, microservices, Kubernetes, CI/CD, and middleware systems. This technical expertise is essential to create, manage, and improve infrastructure solutions effectively.

Highlight your past roles, specifically around product strategy and execution. Discuss successful products you've launched, emphasizing your methods for prioritizing features and aligning teams to meet users' needs.

Share an example of a situation where you balanced differing opinions. Explain your approach to communication, how you gather data to support decisions, and how you ensure all voices are heard while driving the product forward.

Provide a detailed narrative of the feature's development process, including market research, collaboration with teams, user testing, and the metrics you used to measure its success post-launch.

Mention methods like user interviews, surveys, and analysis of usage data. Discuss how customer feedback shapes product development and ensure ongoing engagement with users to meet their evolving needs.

Explain your prioritization criteria, such as user impact, alignment with business goals, and technical feasibility. Provide an example of a prioritization decision and the rationale behind it.

Discuss your skills in translation and communication, your methods for clarifying technical jargon for non-technical stakeholders, and how you foster an inclusive environment for brainstorming and problem-solving.

Talk about specific KPIs such as user engagement rates, customer satisfaction scores, and feature adoption levels. Illustrate how you use these metrics to guide product strategy.

Share sources you rely on, such as industry publications, networking events, webinars, and online forums. Emphasize how staying informed influences your product decisions and strategy.

Outline steps for thorough market research, identifying unique selling propositions, and positioning the product effectively. Mention the importance of agile iterations and gathering feedback throughout the launch phase.

Describe your comprehensive testing plan that includes recruitment of diverse user personas, setting clear objectives for the test, and analyzing results to refine the product before the final launch.