Receptionist / General Administration Assistant (行政助理,台北-行政部)

As a Receptionist / General Administration Assistant at AECOM in Taipei, your main responsibilities will include greeting visitors, handling phone calls, managing document processing, and coordinating logistics for meetings and events. You will assist with office supply management and ensure that all administrative tasks are carried out smoothly, creating a welcoming environment for both employees and guests.

To qualify for the Receptionist / General Administration Assistant position at AECOM, candidates should have at least a vocational degree or higher, good communication skills, and basic proficiency in Microsoft Office applications like Excel and Word. Ideally, candidates will have 1-2 years of relevant experience, although recent graduates are also encouraged to apply, especially if they possess a strong willingness to learn and a positive attitude.

For a successful career as a Receptionist / General Administration Assistant at AECOM, key skills include excellent organizational abilities, strong communication skills, attention to detail, and basic English conversation skills for interacting with foreign guests. Being proactive, responsible, and having the ability to multitask will also greatly enhance your performance in this role.

At AECOM, you can expect a warm and inclusive company culture that values every employee's contributions. As a Receptionist / General Administration Assistant, you will be part of a global team that is dedicated to making a positive impact through collaboration and innovation. AECOM fosters a respectful workplace where learning and personal growth are encouraged.

There are numerous opportunities for growth within AECOM for a Receptionist / General Administration Assistant. The company supports employees in their career journeys, providing access to training programs, mentorship, and potential pathways to transition into more advanced administrative or project management roles as you gain experience and skills.

It's important to convey your enthusiasm for working at AECOM and how the responsibilities of the Receptionist / General Administration Assistant position align with your skills and career goals. You might mention your passion for supporting team operations and your commitment to creating a welcoming environment.

Explain your approach to prioritizing tasks, such as assessing urgency and importance. Mention any tools or techniques you use, like task lists or digital calendars, to stay organized and ensure that critical tasks are completed on time.

It's crucial to emphasize the importance of remaining calm and professional. Describe how you would actively listen to the visitor's concerns, show empathy, and work towards a solution, whether that's directing them to the right person or finding the information they need.

Discuss your familiarity with various Microsoft Office applications relevant to the job, such as your skills in Excel for data organization, Word for documents, and Outlook for email communication. Provide examples of how you've used these tools in previous roles or academic settings.

Share a specific example from your past experiences where you successfully managed an administrative task, detailing the steps you took to ensure its completion on time. Highlight your ability to remain organized and focused in stressful situations.

Effective communication is key; explain your strategies for clear exchanges, such as actively listening, confirming understanding, and being approachable. Emphasize your adaptability in communicating with diverse individuals.

Mention qualities such as professionalism, strong interpersonal skills, patience, and attention to detail. Explain how these qualities contribute to a positive front-desk experience and the smooth functioning of the office.

Highlight the importance of honesty and resourcefulness. Explain that you would remain calm, politely inform the visitor that you need to find out more, and assure them that you will get back to them as soon as possible, showcasing your commitment to customer service.

Describe the techniques you use to maintain your focus and motivation, like setting small goals for the day or taking brief breaks to recharge. Highlight the importance of staying engaged and proactive in a dynamic work environment.

Discuss how attention to detail helps in accurately processing information, managing schedules, and ensuring that no aspect of the visitor's experience is overlooked. Mention how this skill contributes to the overall professionalism of AECOM.