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Senior Quality Assurance Analyst (Remote - US Based)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join Age of Learning as a Senior Quality Assurance Analyst, where you will ensure top-notch quality standards in software releases while collaborating with development and product teams in a dynamic remote working environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: The role involves manual testing of products, developing testing strategies, documenting defects, and monitoring live product feedback to ensure quality and performance.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Candidates should have 4+ years in QA, strong manual testing skills, familiarity with bug management systems like JIRA, and basic SQL knowledge for testing analytics.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred experience includes defining comprehensive test plans and familiarity with app developer portals and debugging tools like Xcode and Android Studio.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This is a fully remote position based in the USA, with options for hybrid work for certain roles.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $31 - $38 / Hourly



Company Overview:

Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ABCmouse.com® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.

Summary:

We are seeking a Senior QA Analyst to join our Consumer Products Division. This individual will participate directly in the development process to ensure that all software releases meet the highest quality standards. While automation experience is a plus, it is not required for this role.

The ideal candidate will have exceptional knowledge of QA testing processes and procedures and have the ability to work closely with development, product, and management teams to establish quality benchmarks and manage the end-to-end testing process. The QA Analyst will also contribute to the quality, stability, and performance of live products through monitoring and issue management. This role is perfect for someone who is keen to apply their testing skills in a dynamic environment and contribute to the delivery of high-quality software.

Responsibilities:

  • Participate in thorough testing across all products.
  • Support the development and implementation of testing strategies, standards, and best practices to meet quality goals.
  • Collaborate with internal and/or external cross-functional teams (Development, Product Management, etc.) to ensure seamless and timely releases.
  • Conduct manual testing efforts, with an option to explore automation solutions, if beneficial.
  • Assist in managing the bug reporting process and ensure accurate documentation of defects.
  • Create test cases as part of an agile story refinement process to ensure clear and testable acceptance criteria, proactively identifying additional scenarios that enhance test coverage beyond explicitly defined requirements.
  • Monitor player or user feedback on live issues, bugs, and service interruptions through support channels.
  • Work with customer support teams to prioritize and address player-reported bugs or concerns.
  • Help maintain a culture of professionalism and continuous improvement within the team.

Minimum Qualifications:

  • 4+ years of experience in a QA role.
  • Strong experience in manual QA testing practices, with knowledge of automation being a plus.
  • Experience testing across multiple platforms (browser, Android, iOS).
  • Experience testing in-app purchases and subscription-based monetization across iOS and multiple Android app stores.
  • Strong understanding of bug management systems (e.g., JIRA, Bugzilla).
  • Familiarity with source control systems (e.g., Git) and branching schemes.
  • Ability to communicate software issues clearly to development and management teams.
  • Basic experience with testing analytics using tools such as Snowflake, with the ability to review and make minor modifications to existing SQL queries to validate data accuracy as per BI team expectations.

Preferred Qualifications:

  • Ability to define a comprehensive test plan for app-wide regression checks, determining necessary test coverage based on release changes.
  • Experience with app developer portals, including the ability to manage app submissions and releases.
  • Familiarity with debugging tools such as Xcode and Android Studio, as well as using ADB commands for installing and signing builds.

Total Compensation:

The estimated compensation range for a new hire in this position is $31.25/hour USD to $38.00/hour USD. Compensation may vary depending on job-related factors, including knowledge, skills, experience, and location.

Age of Learning currently provides:

• 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums

 • A 401(k) program with employer match

 • 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year

 • Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions

Security Advisory

At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts — be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom — never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only.

An Equal Opportunity Employer

Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act.

Employee/Applicant Privacy Notice

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Average salary estimate

$72000 / YEARLY (est.)
min
max
$64800K
$79200K

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What You Should Know About Senior Quality Assurance Analyst (Remote - US Based), Age of Learning

Join Age of Learning as a Senior Quality Assurance Analyst in a fully remote position where you’ll play a critical role in ensuring the quality of our software releases! In this vibrant and collaborative environment, you'll partner with development and product teams to uphold top-notch standards across all our educational products. With your 4+ years of experience in QA, you'll dive into manual testing, develop robust testing strategies, and meticulously document defects to enhance overall performance. You’ll monitor live product feedback and work closely with cross-functional teams, ensuring any issues raised by our users are promptly addressed. As a Senior QA Analyst, you’ll not only create and refine test cases but also contribute to maintaining a culture of professionalism and improvement within our team. Your expertise in bug management systems like JIRA and basic SQL knowledge will be instrumental in making data-driven decisions. Plus, while having experience with automation is a bonus, we truly value the strong manual testing skills that you bring. If you have a passion for quality and want to make a lasting impact in a company that values learning and development, this role is perfect for you!

Frequently Asked Questions (FAQs) for Senior Quality Assurance Analyst (Remote - US Based) Role at Age of Learning
What are the main responsibilities of the Senior Quality Assurance Analyst at Age of Learning?

The Senior Quality Assurance Analyst at Age of Learning primarily focuses on manual testing processes, developing robust testing strategies, documenting defects, and monitoring live product feedback. This role involves collaborating closely with various teams, including development and product management, to ensure that software releases meet the highest quality standards and user satisfaction.

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What qualifications are required for the Senior Quality Assurance Analyst position at Age of Learning?

Candidates looking to join Age of Learning as a Senior Quality Assurance Analyst should have 4+ years of experience in quality assurance, strong manual testing skills, knowledge of bug management systems like JIRA, and a basic understanding of SQL. Familiarity with app developer portals and debugging tools is also highly desirable.

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How does the Senior Quality Assurance Analyst contribute to product quality at Age of Learning?

The Senior Quality Assurance Analyst contributes to product quality at Age of Learning by participating in thorough testing across all products, supporting the development of test standards, and actively monitoring user feedback. This proactive approach helps to identify and address issues early in the development process, ensuring high-quality outcomes.

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What kind of work environment can a Senior Quality Assurance Analyst expect at Age of Learning?

Age of Learning offers a dynamic remote work environment for the Senior Quality Assurance Analyst, with options for hybrid work in certain cases. Collaboration is facilitated through various channels, allowing team members to work from anywhere while staying connected and productive.

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What benefits does Age of Learning provide for Senior Quality Assurance Analysts?

Senior Quality Assurance Analysts at Age of Learning enjoy a range of benefits, including health and wellness benefits, a 401(k) program with an employer match, generous paid time off, and a supportive, flexible work culture that promotes work-life balance.

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Common Interview Questions for Senior Quality Assurance Analyst (Remote - US Based)
Can you describe your manual testing experience as a Senior Quality Assurance Analyst?

When discussing your manual testing experience, focus on specific projects where you implemented testing strategies, highlight the types of applications you tested, and share how your contributions directly improved product quality or user experience.

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How do you approach developing a testing strategy for a new application?

Explain your process for defining goals, analyzing requirements, creating test plans, and developing test cases. Emphasize your ability to collaborate with development teams to ensure a comprehensive testing approach.

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What bug management system do you prefer and why?

Discuss your familiarity with systems like JIRA or Bugzilla, explaining how you use these tools to track defects efficiently, prioritize issues, and communicate effectively with your team.

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How would you handle conflicting priorities in a QA role?

Show your ability to manage multiple responsibilities by discussing your prioritization techniques and how you communicate with stakeholders to ensure clarity and alignment on testing tasks.

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Describe a challenging bug you encountered while testing and how you resolved it.

Choose a specific instance that demonstrates your problem-solving skills. Explain the debugging process you followed, how you documented the bug, and what steps you took to communicate its resolution.

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What is your experience with SQL in a testing environment?

Illustrate your experience with SQL by sharing specific examples of how you have used it to validate data accuracy, reference BI team queries, or analyze testing analytics.

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How do you ensure that the user experience remains a priority while testing?

Discuss the importance of user feedback in your testing process and how you monitor and prioritize bug reports based on user experience to ensure that quality products reach customers.

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What kind of test cases do you typically create and why?

Detail your approach to creating test cases, including the significance of clear acceptance criteria and the various scenarios you consider to ensure comprehensive test coverage.

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How do you stay updated with the latest QA trends and technologies?

Share resources such as QA blogs, forums, and industry conferences that you follow. Highlighting continuous learning demonstrates your commitment to professional growth in the QA field.

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What do you think are the key metrics for measuring software quality?

Talk about important metrics such as defect density, test coverage, and user satisfaction scores, explaining how you use these metrics to measure the effectiveness of your QA processes.

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Help children everywhere build a strong foundation for future academic success.

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BENEFITS & PERKS
Medical Insurance
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Flex-Friendly
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Full-time, remote
DATE POSTED
April 6, 2025

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