Account Manager-St. Louis, MO

An Account Manager at Alcon in St. Louis, MO is primarily responsible for increasing territory revenue by effectively selling Alcon's vision care products. This role involves developing and managing relationships with Eye Care Practitioners through a needs-based selling approach, executing strategic plans, and fostering collaboration with colleagues to address customer needs.

To qualify for the Account Manager position at Alcon, candidates should possess a Bachelor’s Degree or equivalent experience. Ideally, applicants should have at least two years of related selling experience in medical device sales, medical sales, or business-to-business sales. Strong communication skills in English are also essential.

At Alcon, Account Managers are provided with the tools and resources necessary to succeed, including tailored marketing plans to promote the adoption of products. Additionally, a supportive team environment and uncapped commission structures help drive success and exceed sales quotas.

Key performance metrics for the Account Manager role at Alcon include the attainment of quarterly and annual sales quotas, call metrics focusing on reach and frequency to targeted accounts, and compliance with regulatory standards.

Account Managers at Alcon can expect a comprehensive benefits package that includes competitive salary structures, uncapped commissions, flexible time off, health plans, retirement options, and abundant opportunities for career growth within the organization.

In building relationships as an Account Manager, I focus on understanding each client's unique needs through active listening and tailored communication. I strive to establish trust and rapport by being responsive, dependable, and genuinely invested in their success, which in turn fosters a long-term partnership.

My approach to needs-based selling involves first identifying the specific challenges and needs of the client. I believe in asking open-ended questions and engaging in meaningful dialogue, allowing me to position the product features that best meet their needs, ultimately creating value for them.

Achieving sales quotas requires a strategic approach that includes meticulous planning, setting clear goals, and maintaining consistent communication with clients. I also use metrics to evaluate my progress regularly, adjusting my tactics as necessary to meet and exceed my targets.

I adapt my sales approach by assessing the dynamics of each individual situation. This includes observing the client’s responses, understanding their motivations, and being flexible enough to employ different strategies: whether that’s being more consultative or driving a faster decision when appropriate.

Teamwork is crucial for an Account Manager. It enhances collaboration and allows for sharing insights and strategies among colleagues. By working together, we can create more comprehensive executional plans that align with customer needs, ultimately driving better results for the organization.

In a previous role, I faced a significant challenge when trying to penetrate a new market segment which was resistant to change. I conducted market research, engaged directly with potential clients to understand their reservations, and worked out a solution that demonstrated the tangible benefits of our product, which ultimately led to a successful sale.

I ensure compliance with regulations by staying informed about the laws and guidelines pertinent to medical device sales. Additionally, I follow established protocols within the organization, attend training sessions, and regularly review compliance-related materials to ensure that my sales practices adhere to industry standards.

I have spent over two years in medical device sales, where I developed a strong understanding of the industry landscape. My experience includes selling to Eye Care Practitioners, leveraging product knowledge to engage clients effectively, and using strategic marketing approaches to drive adoption rates.

Product knowledge is key in sales; I use it to clearly articulate the benefits and features of the products to clients. This enables me to answer questions confidently, address concerns, and showcase how our solutions can meet the specific needs of each customer.

I am motivated by the impact my work has on customers and their patients. Knowing that the products I represent can significantly enhance someone's quality of life drives me to achieve my sales targets while building strong relationships with clients, creating mutual success.