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Direct Sales Agent Specialist (2943)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales, and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth, and assists customers in the office.

Key Responsibilities:     

  • Successfully closes sales of insurance and ancillary products.
  • Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
  • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
  • Initiate outbound calling to established target customer base for Product offerings.
  • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.
  • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.
  • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.

Experience

  • 0-2 years’ experience (Preferred)
  • P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.

#LI-JM2

Compensation

Compensation: $17.00 hourly base + monthly performance-based incentive.

*Incentive based on productivity: incentive payments are not guaranteed and are governed by the terms of the applicable sales bonus plan which is subject to change at Allstate’s discretion.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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Average salary estimate

$37760 / YEARLY (est.)
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$35360K
$40160K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Direct Sales Agent Specialist (2943), Allstate

Are you ready to take on an exciting role as a Direct Sales Agent Specialist with National General in Lufkin? At National General, a proud part of The Allstate Corporation, we are committed to staying ahead of our customers' needs by offering a wide range of insurance products including home, auto, and health. In this role, you'll be the driving force behind business growth, focusing on creating strong relationships with customers to boost sales and develop your book of business. Your days will be a mix of engaging with walk-in customers, proactively reaching out to potential clients through marketing calls, and forging connections within the community. Your success hinges on understanding the market and current trends, allowing you to exceed sales goals and even cross-sell existing customers on services like life insurance and roadside assistance. You'll also play a key role in shaping the sales strategy by sharing insights on competitors and working closely with our Direct Sales Leadership. With a competitive starting compensation and a supportive work culture, you'll have the chance to not only grow your career but also make a real impact in people's lives. If you're eager to contribute to a team that values innovation and success, we'd love to see you become part of our family at National General!

Frequently Asked Questions (FAQs) for Direct Sales Agent Specialist (2943) Role at Allstate
What does a Direct Sales Agent Specialist do at National General?

A Direct Sales Agent Specialist at National General is responsible for driving new business sales, building relationships with customers, and retaining their book of business. This position involves selling insurance products, cross-selling existing customers, and engaging with the community to generate leads and create referral sources.

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What qualifications are needed to become a Direct Sales Agent Specialist at National General?

To qualify for the Direct Sales Agent Specialist position at National General, candidates ideally have 0-2 years of relevant experience, and it’s preferred to hold a P&C license or be willing to obtain one within 90 days of joining the company. Strong sales skills and the ability to build rapport with clients are also essential.

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What are the key responsibilities of a Direct Sales Agent Specialist in Lufkin?

In Lufkin, the key responsibilities of a Direct Sales Agent Specialist include closing sales on various insurance products, meeting and exceeding sales goals, leveraging community contacts to build a sales pipeline, and managing the marketing and sales processes to achieve growth objectives.

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How does National General support its Direct Sales Agent Specialists?

National General supports its Direct Sales Agent Specialists through training and resources while fostering a collaborative work environment. They also provide a competitive compensation structure that includes a base salary and performance-based incentives, creating opportunities for individual growth and success.

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What is the working environment like for a Direct Sales Agent Specialist at National General?

The working environment for a Direct Sales Agent Specialist at National General is flexible and inclusive, promoting connection and belonging. The company has received several awards for its commitment to diversity, making it a welcoming place for all employees to contribute and challenge themselves.

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Common Interview Questions for Direct Sales Agent Specialist (2943)
What sales techniques do you find effective for closing insurance deals?

When answering this question, focus on specific techniques like consultative selling, active listening, and addressing customer pain points. Share examples from your past experience where these techniques have led to successful sales outcomes.

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How do you handle objections from potential customers?

Respond by outlining your approach to objections, such as empathizing with the customer, asking clarifying questions, and providing tailored solutions. Use real-life examples to illustrate how you've turned objections into sales.

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Can you share an experience where you successfully built rapport with a client?

When asked this, describe a specific instance where building rapport led to a successful sale. Highlight the importance of genuine communication, trust-building, and follow-up in maintaining that relationship.

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What strategies would you implement to grow your customer base?

Discuss various strategies such as networking in the community, leveraging social media, and utilizing referral marketing. Emphasize how these strategies would align with National General’s goals for growth.

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Describe a time when you exceeded sales targets.

Share a specific example where your sales strategies produced outstanding results. Discuss the tactics you employed and the outcome, focusing on the skills and determination that led to your success.

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How do you prioritize your daily tasks in a sales role?

Talk about how you use tools like to-do lists or CRM systems to prioritize tasks based on urgency and importance. Provide examples of how this organization led to higher efficiency and sales results.

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What do you know about the insurance products we offer?

Show your knowledge by discussing the different insurance products National General provides, such as auto, life, and health insurance. Mention trends in the insurance industry to demonstrate your awareness of the market.

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How would you handle a difficult customer?

Outline your approach to resolving conflicts with difficult customers, focusing on empathy, active listening, and finding a resolution that addresses their concerns while aligning with company policies.

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What motivates you in a sales role?

Discuss your passion for helping others, achieving goals, and the satisfaction that comes with closing a sale. Relate this motivation to your desire to succeed as a Direct Sales Agent Specialist at National General.

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Why do you want to work for National General?

Express your enthusiasm for the company’s mission and values, and highlight specific aspects of National General, such as their supportive environment and commitment to diversity, which align with your career aspirations.

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