The Large Loss Bodily Injury Adjuster at National General is primarily responsible for managing and overseeing referrals from the Home Office Claim Department. This includes granting settlement authority on complex claims, approving trial requests for high-exposure cases, and providing general oversight of large losses for specific CSAs. The role also involves collaborating with field leadership, performing detailed file reviews, and supporting frontline teams with discretionary referrals on complex coverage issues.

To qualify for the Large Loss Bodily Injury Adjuster position at National General, candidates typically need a four-year bachelor's degree and at least 5 years of experience in claims handling, particularly with high exposure, litigated bodily injury claims. A background in areas such as commercial and personal auto, homeowners, or general liability is preferred, emphasizing the importance of relevant expertise in this role.

Yes, the Large Loss Bodily Injury Adjuster position at National General is a fully remote opportunity, allowing candidates from across the United States to apply. This flexibility not only provides a work-life balance but also encourages collaboration among team members regardless of location, embracing inclusivity and connection in a remote work environment.

The compensation range for the Large Loss Bodily Injury Adjuster position at National General is between $92,560 and $143,380 annually. This base compensation is determined by factors such as experience and qualifications. In addition, the role may also include incentive pay, further enriching the total compensation package for successful candidates.

At National General, a Large Loss Bodily Injury Adjuster can expect significant support through collaboration with Frontline Performance Experts, Performance Leaders, and Claim Process Specialists. The company fosters an environment that values teamwork and knowledge sharing, ensuring that adjusters have access to the necessary resources and guidance to excel in their role and make informed decisions.

When answering this question, highlight specific examples from your previous roles where you successfully managed high-exposure, litigated claims. Discuss the strategies you employed to navigate complex cases and your approach to collaborating with various stakeholders, such as legal teams or field leadership, to achieve favorable outcomes.

In your response, focus on your analytical process for assessing cases, including reviewing coverage, liability, and damages. Emphasize the importance of collaboration with team members to consider all factors before making a determination, ensuring a well-rounded and informed decision-making process.

Describe your communication and collaboration style, focusing on how you've built relationships with field leaders to streamline the claims process. Provide an example demonstrating how mutual insights have improved case management or led to better outcomes.

Share a detailed instance where you faced a challenging coverage issue, outlining the steps you took to evaluate the situation. Discuss how you may have consulted with subject matter experts or legal counsel to devise a suitable strategy for resolution.

Given the dynamic nature of the insurance industry, it's vital to demonstrate your commitment to continued education. Discuss your habits of reading industry publications, attending webinars, or participating in professional organizations that keep you updated on emerging trends affecting claims handling.

Explain your systematic approach to file reviews, including what specific criteria you look for to assess the potential risks. Mention methods you utilize to gather data and present findings to key stakeholders, which help inform decisions about claims management.

Share your experience in creating Claim Bulletins or similar documents, emphasizing the importance of clarity and effective communication in conveying new information about claim handling practices. Include an example of how your documentation improved processes or provided helpful guidance to the field.

Discuss your prioritization process when managing multiple claims under time constraints. Highlight your organizational skills and how you ensure all investigations are comprehensive yet timely, which is crucial in the realm of claims adjusting.

Articulate the significant factors that influence your trial approval decisions, such as the gross exposure value and case complexity. You might also want to touch on how you assess the potential for a favorable outcome and the importance of consulting with field experts.

Reflect on your conflict resolution skills and how you approach disagreements professionally. Share an example if applicable, discussing how you strive for constructive dialogue to reach a consensus while keeping the best interests of the company and claimants in mind.