Product Champion, Air Distribution

As a Product Champion, Air Distribution at ToroAire/DMG, you will support Outside Sales Engineers by preparing quotes, entering orders, and advising customers on equipment selection. You'll manage project files, assist with technical support, and maintain strong relationships through effective communication with both internal teams and customers.

To qualify for the Product Champion, Air Distribution role at ToroAire/DMG, candidates should ideally hold an engineering degree (Mechanical, Electrical, or Industrial), though equivalent experience is accepted. Additionally, experience in sales and strong communication skills are critical for success in this position.

The working environment for a Product Champion, Air Distribution at ToroAire/DMG is collaborative and fast-paced, offering a family atmosphere where teamwork is essential. With a focus on supporting Outside Sales, you'll find a dynamic setting where your contributions directly impact outcomes.

Key skills for the Product Champion, Air Distribution role include excellent attention to detail, strong customer service orientation, and solid written and verbal communication capabilities. Familiarity with computer systems and the ability to thrive in a multi-tasking environment are also vital for success.

The compensation for a Product Champion, Air Distribution at ToroAire/DMG ranges from $75,000 to $90,000, depending on experience. Our excellent benefits package includes health benefits, a 401(k) plan, Paid Time Off, and flexible scheduling to promote a healthy work-life balance.

In your response, highlight specific roles you held, the types of HVAC products you worked with, and any achievements related to sales figures or successful projects. Use quantifiable metrics to showcase your contributions.

Discuss your approach to task prioritization. Mention techniques such as creating to-do lists, using project management tools, or setting deadlines to keep on track without sacrificing quality.

Share a specific project where teamwork was essential. Describe your responsibilities, how you contributed to group discussions, and the successful outcomes of the collaboration.

Emphasize your knowledge of HVAC systems, your ability to assess customer needs, and how you would leverage technical resources and product specifications to guide your recommendations effectively.

Discuss your approach to customer service. Emphasize active listening, empathy, and problem-solving skills. Share examples of how you've resolved issues and maintained positive customer relationships.

Outline your previous experience with quoting processes and order management systems. If you have experience with NetSuite, mention it, but also discuss any other relevant systems you've used.

Explain your attention to detail and processes for double-checking your work, including cross-referencing specifications, using checklists, or collaborating with colleagues for feedback.

Share a specific incident, outlining the problem, steps you took to resolve it, and the positive outcome. Highlight your technical knowledge and your ability to communicate effectively with customers.

Your answer should reflect your passion for HVAC, mentioning specific aspects that interest you and how they align with your career goals. Talk about your desire to contribute to energy efficiency and sustainable practices if relevant.

Convey your enthusiasm for the company’s mission, values, and culture. Discuss how your skills and experiences align with the role and how you can add value as part of their team.