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Job details

Environmental Service Tech I- Full Time 1st Shift

Department:

11906 Advocate Lutheran General Hospital - Environmental Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

7:30am-4:00pm

Full Time

Major Responsibilities: Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Assigned area(s) may include, but are not limited to, patient rooms, offices, meeting rooms, rest rooms, elevators stairwells and other areas of the hospital and/or off-site facilities. 1)Operates various equipment following department procedures. 2)Use chemicals and solution following department policy. 3)Keeps work areas in orderly, clean and safe condition. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. 1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal. 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situation. 4)Displays patient and tact when dealing with other hospital personnel. 5)Presents department in a positive manner to all contacts. 6)Maintains courteous and pleasant attitude to patients, families and other contacts. 7)Maintains confidential patient and departmental information. 8)Utilizes appropriate chain of command in resolving complaints, grievances or problems. Use appropriate procedures following patient discharges. 1)Thoroughly washes and sanitizes beds when patients are discharged; makes beds with clean linen in accordance with department procedures. 2)Thoroughly cleans and sanitizes entire room and washroom when patients are discharged, utilizing established department procedures. 3)Use appropriate germicide in disinfecting rooms. Select cleaning materials and supplies appropriate to the job and transports them to work area. 1)Clean all assigned areas utilizing the established department procedures. 2)Clean all assigned areas utilizing the established department procedures. 3)Replenishes supplies such as paper towels, toilet tissues, soap, etc.; pick up additional supplies from the environmental services storeroom when needed. 4)Routinely collects waste;sanitizes all garbage cans. 5)Observes and follows Standard (Universal)Precautions, Infection Control Policies, and departmental policies and procedures. 6)Clean or sanitize after emergency spills as requested. 7)Place full, tied bags of soiled linen in linen chutes. 8)Ensures a safe clean attractive environment for patient, visitors and associates at all times. 9)Washes hand thoroughly throughout the day; follows and adheres to Hospital handwash policy. Prepares detergents, germicidal solutions and other cleaning/disinfecting solutions according to established formulas. Sweeps, dust mops, and wet mop floor areas and spot cleans carpets using appropriate solutions. Shampoos furniture, carpets and rugs using appropriate equipment and supplies and adhering to applicable schedules. 1)Identifies types of soiled and/or spotting and utilizes proper solutions as outlined in departmental policies and procedures. 2)Handles chemicals and solutions following departmental policies. 3)Ensures that all chemicals and solutions are in properly labeled containers. 4)Adheres to safety regulations as outlined in departmental policy and procedure. Move equipment and furniture for cleaning, rearrangement and/or relocation. Arrange furniture and equipment in an orderly fashion, and in accordance with applicable floor plans, after cleaning assigned area(s). 1)Arrange furniture for meetings, workshops and community affairs according to specifications of responsible department/individual as required. 2)Cleans equipment and notifies supervisor of equipment needing repair. 3)Appropriately reports safety hazards. 4)Returns unused supplies to closet where obtained, cleans carts and equipment and ensures all items are replaced in an orderly manner. Collects and/or distributes soiled and/or clean linens, as required. Collects trash and/or waste from all areas of the hospital, as required. 1)Collects hazardous and medical waste according to procedures establish by the Infection Control Committee. Sanitizes all garbage/waste disposal containers. 2)Separates regular and recycle trash according to procedure. Demonstrates commitment to professional growth and competence: 1)Attends all mandatory departmental and hospital meetings and inservices. 2)Completes annual CBT's required. 3)Follows written department goals and objectives, and review annually with managers. 4)Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality Maintain proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 1)Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 2)Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. 3)Requests PTO time in accordance with departmental policy. 4)Provide adequate notice to department management absence, and in accordance to departmental policy calls two hour before the beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience Basic computer skills preferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment e.g., vacuum cleaners Excellent customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials) N/A Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$18.50 - $27.75

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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Average salary estimate

$23125 / YEARLY (est.)
min
max
$18500K
$27750K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Environmental Service Tech I- Full Time 1st Shift, American Addiction Centers

Join Advocate Lutheran General Hospital as an Environmental Service Tech I on the Full Time 1st Shift! In this valuable role, you'll be at the forefront of maintaining a healthy and clean environment for patients, families, and staff. Your day will begin at 7:30 AM and end at 4:00 PM, as you utilize your skills in cleaning and disinfecting various areas throughout the hospital. From patient rooms and offices to restrooms and elevators, your commitment to cleanliness will ensure that every space is spotless and safe. You'll operate equipment, handle cleaning materials, and replenish essential supplies while following established procedures and safety protocols. We value exceptional customer service, and you'll demonstrate a positive attitude while interacting with patients and fellow coworkers. You’ll also have the opportunity to grow professionally, attend meetings, and have access to ongoing educational resources. With a competitive pay range of $18.50 - $27.75, and comprehensive benefits that prioritize your well-being, Advocate Health is dedicated to supporting you both at work and in your personal life. If you have a high school diploma or GED equivalent and are ready to contribute to a team that touches the lives of millions, we’re looking for you! Elevate your career while providing care in one of the nation’s leading integrated health systems. Join us in making a difference today!

Frequently Asked Questions (FAQs) for Environmental Service Tech I- Full Time 1st Shift Role at American Addiction Centers
What are the major responsibilities of an Environmental Service Tech I at Advocate Lutheran General Hospital?

As an Environmental Service Tech I at Advocate Lutheran General Hospital, you will be responsible for cleaning and disinfecting assigned areas, which can include patient rooms, offices, and shared spaces. This involves using the appropriate cleaning solutions and equipment to ensure all areas are sanitary and pleasant. You'll also be in charge of removing waste, replenishing supplies, and maintaining equipment cleanliness while following safety and infection control protocols.

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What qualifications are required for the Environmental Service Tech I position at Advocate Lutheran General Hospital?

To qualify for the Environmental Service Tech I position at Advocate Lutheran General Hospital, you need to have a high school diploma or GED equivalent. Basic computer skills are preferred. You should also have excellent customer service skills and be able to effectively communicate in English to understand safety materials and labels.

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What is the work schedule like for an Environmental Service Tech I at Advocate Lutheran General Hospital?

The work schedule for an Environmental Service Tech I at Advocate Lutheran General Hospital is full-time, running from 7:30 AM to 4:00 PM. You’ll typically work a 40-hour week, allowing you to dedicate your time and efforts towards keeping the hospital environments clean and safe.

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What benefits does Advocate Lutheran General Hospital offer to Environmental Service Tech I employees?

Advocate Lutheran General Hospital offers a comprehensive suite of benefits to Environmental Service Tech I employees, including paid time off programs, health and welfare benefits, educational assistance, family benefits, and retirement plans with employer match. The organization values its employees and strives to enhance both their professional and personal lives.

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What does the training process look like for an Environmental Service Tech I at Advocate Lutheran General Hospital?

The training process for an Environmental Service Tech I at Advocate Lutheran General Hospital includes attending mandatory departmental meetings and in-service training. New employees will learn about departmental procedures, equipment operation, safety regulations, and customer service standards to ensure they can perform their duties effectively and confidently.

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Common Interview Questions for Environmental Service Tech I- Full Time 1st Shift
Can you describe your cleaning process as an Environmental Service Tech I?

When describing your cleaning process as an Environmental Service Tech I, focus on the importance of following established procedures and schedules. Mention your attention to detail and how you ensure that all areas are thoroughly sanitized while adhering to safety protocols. Highlight any specific techniques or products you use to achieve satisfactory cleaning results.

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How do you handle difficult situations or conflicts with staff or patients?

In handling difficult situations or conflicts, emphasize your ability to remain calm and communicate effectively. Share an example of a situation where you used listening skills to understand the concern and worked towards a satisfactory resolution. Stress the importance of professionalism and courtesy in these interactions.

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What experience do you have with cleaning chemicals and safety procedures?

When discussing your experience with cleaning chemicals and safety procedures, refer to your familiarity with various cleaning solutions, their proper usage, and the importance of following labeling for safety. Mention any specific training you have undergone regarding chemical handling and safety regulations.

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How do you prioritize tasks during a busy shift?

To prioritize tasks during a busy shift, discuss techniques such as making lists or assessing the most urgent cleaning needs first, especially in patient areas. Explain how you would communicate with your team to ensure that high-priority tasks are completed efficiently while maintaining a high cleaning standard.

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Describe a time when you went above and beyond for a patient or staff member.

When sharing a story about going above and beyond, discuss instances where you provided additional support to a patient or staff member’s needs, perhaps by ensuring an area was not only clean but also appealing and welcoming. Highlight how your actions positively impacted their experience.

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What do you believe is the most important aspect of providing excellent environmental services?

Explain that the most important aspect of providing excellent environmental services is maintaining high standards of cleanliness and sanitation. Emphasize the impact this has on patient safety and satisfaction, and your commitment to delivering that consistently.

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How comfortable are you operating cleaning equipment?

Discuss your comfort level operating different types of cleaning equipment, highlighting any previous experience you have. Explain that you always follow safety guidelines and your willingness to receive training to ensure proper use of this equipment.

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What do you do to maintain your own safety while working?

To maintain your own safety while working, outline practices like proper lifting techniques, using equipment as intended, and always wearing personal protective equipment (PPE) as required. Mention your commitment to adhering to safety policies outlined by the hospital.

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How would you approach a situation where you are unable to complete your cleaning duties on time?

Discuss your approach to communicating with your supervisor if you are unable to complete duties on time, explaining the reasons and seeking assistance if needed. Mention your proactive attitude towards managing your workload and ensuring tasks are prioritized appropriately.

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Why do you want to work as an Environmental Service Tech I at Advocate Lutheran General Hospital?

When answering why you want to work as an Environmental Service Tech I at Advocate Lutheran General Hospital, express your passion for cleanliness and patient care. Highlight Advocate Health’s reputation and the opportunity to contribute positively to patient experiences and overall hospital standards.

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American Addiction Centers' mission is to provide quality, comprehensive, compassionate and innovative care to adults and adolescents struggling with alcohol and/or drug conditions and mental/behavioral health issues. Through research-based and em...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 31, 2025

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