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Executive /Administrative Assistant - job 17 of 17

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75000 / YEARLY (est.)
min
max
$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

At American Express, our commitment to excellence is reflected in every colleague, and that's why we're excited to welcome an Executive/Administrative Assistant to our dynamic team in New York, New York. If you thrive in a fast-paced environment and enjoy wearing many hats, this is the perfect opportunity for you! In this role, you'll be an integral part of our Global Government Affairs group, supporting four Vice Presidents within the US Regulatory Relations team. From coordinating meetings and managing complex calendars to interfacing with executives at all levels, you'll have the chance to showcase your exceptional communication and organizational skills. Your savvy in workplace technology will come in handy when handling various administrative tasks like expense reporting and arranging travel logistics. American Express is not just about individual success; it’s about teamwork and building relationships across the organization. We value your commitment and creativity, encouraging you to proactively engage in ad-hoc projects and contribute to the team's overall success. In return, we offer a supportive environment that champions your well-being with competitive salaries, meaningful bonuses, and a hybrid work model to fit your lifestyle. So, if you’re a self-motivated and detail-oriented professional eager to make a difference, we’d love to see you on our team! Apply today and start your journey with American Express where we back your success as we all lead the way together!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the responsibilities of an Executive/Administrative Assistant at American Express?

As an Executive/Administrative Assistant at American Express, you will play a key role in supporting four Vice Presidents in the US Regulatory Relations team. Your responsibilities will include scheduling meetings, managing complex calendars, coordinating travel arrangements, and facilitating effective communication across the organization. You’ll also handle expense reporting, assist with the onboarding of new hires, and manage various administrative tasks, enabling the entire team to focus on their objectives.

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What qualifications do I need to apply for the Executive/Administrative Assistant position at American Express?

To be considered for the Executive/Administrative Assistant role at American Express, you should have at least 2 years of experience in a similar position, displaying exceptional organizational and interpersonal skills. Proficiency in MS Word, PowerPoint, Excel, and Outlook is essential, along with the ability to adapt to new technologies. An enthusiastic attitude towards collaboration and a keen attention to detail will also benefit you in this role. A Bachelor’s degree is a plus but not required.

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What is the work environment like for an Executive/Administrative Assistant at American Express?

The work environment for an Executive/Administrative Assistant at American Express is vibrant, diverse, and collaborative. You will be part of a supportive culture that encourages personal and professional growth. The company fosters a sense of belonging, and you’ll find flexible working arrangements, whether onsite, hybrid, or fully virtual, aligning with our commitment to employee well-being.

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How does American Express support career development for Executive/Administrative Assistants?

American Express is deeply committed to career development for all employees, including Executive/Administrative Assistants. The company offers various training programs, mentorship opportunities, and resources that empower you to enhance your skills and expand your career path. Regular feedback and career coaching ensure that you align your professional growth with your interests and aspirations.

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What are the benefits of working as an Executive/Administrative Assistant at American Express?

Working as an Executive/Administrative Assistant at American Express comes with numerous benefits, such as competitive salaries, bonus incentives, comprehensive medical, dental, and vision insurance, and a robust retirement savings plan with a company match. You’ll also enjoy a flexible work model, paid parental leave, wellness programs, and access to global wellness centers—all designed to support your holistic well-being.

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Common Interview Questions for Executive /Administrative Assistant
How do you prioritize tasks as an Executive/Administrative Assistant?

When answering this question, emphasize your ability to assess the urgency and importance of tasks. Illustrate how you utilize tools like calendars and task lists to stay organized while managing multiple priorities. Mention your proactive approach to communication with executives to ensure alignment on ever-changing tasks.

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Can you describe a challenging situation you faced in a previous administrative role?

For this question, choose a specific example that showcases your problem-solving skills. Outline the challenge, the steps you took to resolve it, and the positive outcome. Highlight your communication and organizational skills as key elements that contributed to overcoming the challenge.

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What software and tools are you proficient in that will assist you in this role?

A strong response would detail your proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel. Additionally, mention any experience with specific tools used at American Express, such as Concur and Reserve. This shows that you are equipped with the relevant tech skills for the Administrative Assistant position.

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How do you ensure confidentiality in your work as an Executive Assistant?

Highlight your understanding of the importance of confidentiality. Discuss protocols you follow, such as secure file management, discreet communication practices, and the importance of maintaining privacy in all interactions. This demonstrates your professionalism and integrity in handling sensitive information.

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What strategies do you use to create and manage complex schedules?

Discuss your organizational approach, including the use of calendar tools and scheduling software to balance the needs of your executives effectively. Explain how you communicate with stakeholders to confirm availability and avoid scheduling conflicts, reinforcing your attention to detail.

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Describe a time when you had to positively influence a colleague or team member?

Share an example where your collaboration and interpersonal skills made a significant impact. Detail how you identified the situation, engaged with the individual, and what strategies you used to foster a more positive working relationship or come to a consensus.

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How do you handle last-minute changes to schedules or meetings?

Explain your flexible mindset. Describe how you quickly assess the impact of changes, communicate those changes effectively to all involved parties, and adapt your plans accordingly. Show how remaining calm under pressure allows you to manage shifts efficiently.

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What is your approach to managing expenses and reports?

Detail your methodical approach to expense management, emphasizing accuracy and timeliness. Discuss how you organize, track, and review expenditures while ensuring that all documentation is in order and adheres to company policies.

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Why do you want to work at American Express as an Executive/Administrative Assistant?

Provide a thoughtful response that connects your career aspirations with American Express's values and culture. Express your enthusiasm for joining a team that prioritizes growth and excellence while contributing to an organization known for its backing of staff and clients alike.

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How do you adapt to new technologies in the workplace?

Discuss your proactive attitude towards learning new tools and technologies. Share methods you use to familiarize yourself quickly, such as engaging in training sessions, utilizing online resources, or leveraging peer expertise to ensure you're up-to-date with the latest technological advancements relevant to your role.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2307 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 11, 2025

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