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Manager, Regulatory Reporting Quality Assurance - job 2 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

Function Description

The Quality Assurance and Regulatory Governance team is responsible for ensuring governance and oversight of regulatory reporting process. The team performs Quality Assurance reviews including process & controls testing, testing the conformity of reported data with reporting instructions and gathering, sampling, understanding, and testing the data to ensure data quality for various regulatory reporting purposes. The team partners closely with the Regulatory Report owners, Technology, Data Governance, and other stakeholders to perform the review and ensure robust governance.

 Responsibilities include, but are not limited to:

  • Lead Quality Assurance testing which includes:
    • Process review to identify control gaps and improvement opportunities for regulatory reporting processes.
    • Ensure compliance with the reporting guidelines issued by regulators to support regulatory reporting.
    • Transaction testing i.e., substantive testing of transactions, share findings, and monitor closure.
  • Lead data analysis of portfolios and reports in-scope. Identify data elements required for testing, decipher transformation logics, and define selection approach for data sampling.
  • Understand the master and reference data used across operational and reporting processes.
  • Ensure compliance with Quality Assurance governed frameworks e.g., Regulatory Reporting Governance policy, Self-Identified Re-filing Assessment Framework, Regulatory Report Risk Assessment and Cross Report Reconciliation Framework as assigned and prepare key metrics.
  • Lead, the identification, documentation, implementation of operational controls as per the PRSA guidelines and periodic testing to ensure QA controls are effective.
  • Lead automation initiatives aimed at streamlining and strengthening the overall Quality Assurance and Governance process.
  • Work closely and coordinate with various regulatory reporting, technology, data governance, service management, teams to ensure the quality assurance over the regulatory reporting processes.
  • Independently handle Projects and drive solution across multiple stake holders, support AXP wide projects, initiatives, reviews, and audits e.g., Federal Reserve Exam, Internal Audit Group review and others.
  • Display thought leadership, drive process, and support work/life balance initiatives.

Qualification and skills

  • Knowledge of regulatory reporting, audit and familiarity with US GAAP and financial accounting experience is preferred.
  • Experience of Quality Assurance domain is must.
  • Experience in financial analytics, reporting, data analytics, data controls and understanding of data transformation logics.
  • Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously.
  • Excellent Communication Skills: Verbal and written, able to understand and enhance the governance around regulatory reports. Strong analytical and problem-solving skills. Quick learner.
  • Knowledge of MS Office suite (MS Excel, MS Word, and MS PowerPoint). Oracle, Essbase, VBA and Macro development.
  • Knowledge of SQL queries and understanding of database management and SharePoint and Power Platform is plus.
  • Experience in leading and developing individuals. self-starter, proactive, team player with a passion to consistently deliver high quality service and exceed customers’ expectations.
  • Excellent relationship building, presentation, and collaboration skills.
  • CA/ MBA, 6+ years of experience with demonstrable knowledge and demonstrable interest in financial technologies.
  • Prior experience with U.S. regulatory/SEC reporting or public accounting a plus.
  • Postgraduate in Accounting or Science with demonstrable knowledge and interest in financial services industry.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Regulatory Reporting Quality Assurance, American Express

Join American Express as a Manager of Regulatory Reporting Quality Assurance in the vibrant city of New York! Picture yourself at the helm of a vital team that ensures our regulatory reporting processes are not just accurate but exemplary. At Amex, we believe that with the right backing, individuals and businesses alike can flourish. In this role, you’ll lead Quality Assurance reviews, streamline processes, and collaborate with a diverse group of stakeholders to uphold the highest standards of quality and integrity in our reporting practices. Your expertise will make a significant impact as you conduct detailed analyses, identify improvement opportunities, and implement operational controls that align with regulatory guidelines. Plus, you’ll have the chance to drive automation initiatives that enhance our overall governance processes. We're looking for courageous and quick thinkers who are excited to influence strategic decisions—from negotiating with global partners to creating financial plans that propel our business forward. At American Express, we’re committed to recognizing your contributions and supporting your career growth with flexible working arrangements and comprehensive benefits. As a vital member of Team Amex, you’ll not only enjoy your work but also be an integral part of our mission to deliver the world’s best customer experience every day. If you’re ready to make an impact, we’re eager to hear from you!

Frequently Asked Questions (FAQs) for Manager, Regulatory Reporting Quality Assurance Role at American Express
What responsibilities does the Manager of Regulatory Reporting Quality Assurance have at American Express?

The Manager of Regulatory Reporting Quality Assurance at American Express is responsible for leading Quality Assurance testing, conducting process reviews to identify control gaps, ensuring compliance with regulatory reporting guidelines, and performing substantive testing of transactions. This multifaceted role involves collaborating with various teams to enhance the governance of regulatory reporting processes, implementing operational controls, and driving automation initiatives to strengthen the quality assurance framework.

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What qualifications are needed for the Manager, Regulatory Reporting Quality Assurance position at American Express?

To be considered for the Manager, Regulatory Reporting Quality Assurance role at American Express, candidates should possess a strong background in regulatory reporting and quality assurance, ideally with experience in financial analytics and data governance. A postgraduate degree in Accounting or Science is preferred, along with 6+ years of relevant experience. Additionally, excellent communication skills, proficiency in MS Office, knowledge of SQL, and a collaborative spirit are essential to thrive in this position.

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How does American Express support career development for the Manager of Regulatory Reporting Quality Assurance?

At American Express, career development is a cornerstone of our workplace culture. As a Manager of Regulatory Reporting Quality Assurance, you'll have access to a variety of training opportunities and resources to enhance your skills and advance your career. Our comprehensive benefits package includes flexible working conditions, mentorship programs, and career development initiatives designed to support your professional journey and help you reach your goals.

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What is the salary range for the Manager, Regulatory Reporting Quality Assurance position at American Express?

The salary range for the Manager, Regulatory Reporting Quality Assurance role at American Express is between $80,000 and $155,000 annually, plus bonuses and additional benefits. The final compensation will depend on various factors, including your location, experience, and job-related qualifications, ensuring that we offer competitive pay that reflects your expertise.

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What does the work environment look like for the Manager of Regulatory Reporting Quality Assurance at American Express?

American Express offers a dynamic work environment that embraces flexibility through its Amex Flex model. As a Manager of Regulatory Reporting Quality Assurance, you may work onsite, in a hybrid setup, or fully virtually, depending on role requirements and business needs. Our culture prioritizes inclusivity and support, ensuring all employees feel valued and recognized as essential members of Team Amex.

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Common Interview Questions for Manager, Regulatory Reporting Quality Assurance
Can you describe your experience with Quality Assurance in regulatory reporting?

In responding to this question, provide specific examples of your past roles where you led QA efforts in regulatory reporting. Highlight your experience in conducting testing and identifying control gaps, and discuss any tools or methodologies you employed to enhance data quality and governance.

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What steps do you take to ensure compliance with regulatory guidelines?

When answering this, outline the processes you typically follow to stay updated on regulatory changes, how you assess existing practices for compliance, and the methods you use to educate stakeholders about these guidelines. Mention any past experiences where your diligence led to successful compliance efforts.

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Describe a challenging situation you faced in your previous QA role and how you overcame it.

Choose a specific challenge to discuss, detailing the context, your approach to solving it, and what the outcomes were. Emphasize your problem-solving skills and ability to lead teams through complex situations while ensuring quality standards are met.

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How do you prioritize tasks when managing multiple QA projects?

Illustrate your approach to prioritizing tasks by discussing any frameworks or tools you utilize for project management. Provide an example where prioritization led to effective outcomes and met critical deadlines without compromising quality.

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What do you consider to be the key elements of effective data analysis?

Discuss the techniques and tools you find most valuable when performing data analysis in regulatory reporting. Explain how these elements contribute to quality assurance, and mention any insights or findings from your past analysis that had a significant impact.

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How do you promote a culture of quality within your team?

Focus on how you foster communication, training, and accountability among team members to ensure quality assurance is a shared priority. Provide examples of initiatives you implemented that helped elevate the team's overall quality standards.

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Can you explain a time when you had to collaborate with multiple teams for a project?

Use this opportunity to highlight your teamwork and collaboration skills. Share a specific project example, detailing your role, how you facilitated communication between teams, and the outcome of this collaboration.

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What tools and technologies do you leverage for regulatory reporting and QA?

Mention specific tools you are familiar with, such as SQL for data querying, along with any QA software you’ve used. Explain how these tools have improved your efficiency and the quality of the reporting processes in your previous roles.

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Describe your experience with training and developing team members.

Highlight how you've successfully mentored and trained individuals in QA practices in the past. Discuss your approach to individual development, any specific training programs you've led, and how you measure their progress.

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What interests you the most about the regulatory reporting landscape?

Share your perspective on the evolving nature of regulatory reporting. Discuss specific aspects that excite you, such as changes in regulations, innovative solutions in technology, or the importance of accuracy and compliance in fostering trust within the industry.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2393 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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